Santo Domingo car hire
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Santo Domingo car hire information
| Pick-up location | Santo Domingo |
|---|---|
| Car types | |
| Hire locations | 94 |
| Airport locations | 39 |
Cheap car rentals in Santo Domingo
| Mini |
| Economy |
| Compact |
| Intermediate |
| Standard |
| Full-size |
| Luxury |
| People carrier |
| Passenger van |
| SUV |
| Commercial |
| Pick-up truck |
KAYAK’s top tips for renting a car in Santo Domingo
- Renting a car for your time in Santo Domingo is definitely a good choice, as public transport is unreliable and often takes twice as long as going by car. Taxis can be very expensive and, unless you want to employ one of the carros pùblicos, which are taxis where various people are crammed in and dropped off one by one at their destination, a car is your best option.
- Start your journey hassle-free and rent a car directly from the airport grounds of Santo Domingo Airport (SDQ). Located in the north terminal, there are various agencies who offer vehicles for all tastes. The airport is over 19 miles from the city center and public transport is not available directly from the airport, so driving by car is your best choice. Via the scenic coastline Autopista Las Americas, travelers will be in Santo Domingo’s center in about half an hour.
- Most street signs in Santo Domingo are only stated in Spanish, so, unless you speak the language, it is advised to rent a GPS system with your hire car and also map out your journeys beforehand. Pedestrians are known to simply cross the road without looking, so drive defensively and attentively and always double-check before turning a corner or entering an intersection. Due to badly lit streets and cars driving without headlights, it is also not recommended to drive at night.
- Santo Domingo’s traffic can be challenging to navigate in the increased peak times of around 7:30-9:30am and 5-7pm, as many commuters clog up the streets. Don’t be surprised when motorcyclists simply squeeze through cars lined up in traffic jams, as it is very common in Santo Domingo. The Expreso 27 de Febrero runs straight through the heart of the city to the coast line and should be avoided during rush hour.
- Book your rental car in Santo Domingo at least 3 days before your trip in order to get a below-average price
- Luxury rental cars in Santo Domingo are around 12% cheaper than other car types, on average
Santo Domingo car rental experiences: the best tips from KAYAK users
FAQs about renting a car in Santo Domingo
What type of car is recommended for driving in Santo Domingo?
As there are many one-way roads, traffic laws are often considered suggestions by local drivers, and streets can be in poor state, opt for a smaller car that will be easier to turn around, find a parking spot and swerve away from other vehicles. Also remember not to leave any valuable items in the car, especially not within sight.
What’s the speed limit in Santo Domingo?
Adhere to the speed limits in Santo Domingo even if locals do not. The police have their eyes specifically on tourists, so do not take any risks. General limits permit 40 km/h (24 mph) in built-up areas, 80 km/h (49 mph) on rural dual carriageway roads, and up to 120 km/h (74 mph) on freeways.
Where are the best places to park in Santo Domingo?
If possible, opt for a hotel that has parking included as the parking space may be safer and it is simply more convenient. On-street parking is also an option and is usually supervised by an attendant who requires a small donation to do so. There are also various parking lots close to El Conde, Ave Mella, or Calle Jose Reyes, to name a few.
What is the best car hire company in Santo Domingo?
Based on ratings and reviews from real users on KAYAK, the best car hire in Santo Domingo is Alamo (6.1, 53 reviews).
How much is the price of fuel in Santo Domingo?
The average price of fuel in Santo Domingo is S$ 6.64 per litre over the past 30 days. Filling up a tank of fuel costs between S$ 80 and S$ 106, depending on the car size.
What is the most popular car hire in Santo Domingo?
Luxury (Kia Sportage or similar) is the most frequently booked car hire type in Santo Domingo.
How can I find car hires near me in Santo Domingo?
Take a look at our extensive car hire location map to find the best car hire deals near you.
How much does a Luxury car rental cost in Santo Domingo?
A Luxury car rental in Santo Domingo costs S$ 66 per day, on average.
How much does a Mini car rental cost in Santo Domingo?
A Mini car rental in Santo Domingo costs S$ 55 per day, on average.
How much does an Economy car rental cost in Santo Domingo?
An Economy car rental in Santo Domingo costs S$ 38 per day, on average.
Santo Domingo car rental reviews and directory
Alamo
6.3
Okay
101 reviewsCleanliness
6.7
Comfort
6.3
Pick-up/Drop-off
5.9
Value for money
6.3
6 locations in Santo Domingo
Locations in Santo Domingo
Av San Vicente De Paul Esquina
+1 809 562 1444
Ave Independencia Esq
+1 809 221 0805
Filters
Reviews
2.0 Poor
Oct 2023
8.0 Very Good
Apr 2021
Pros:
The drop off was extremely easy and the staff very professional. I was very happy with the taxi offer.Cons:
I was a bit surprised by the additional $500 deposit at the pickup location. The deposit was almost 250% more than the cost of the rental car itself - which only totaled $201. It would have been a little more comforting to know that this extra amount was required prior to arriving at the location. Knowing at booking allows for precise budgeting for the trip.10.0 Wonderful
Dec 2020
Pros:
Alexander service was amazing, very good customer service skills.Cons:
New cars, should have digital screens.2.0 Poor
Mar 2020
Pros:
I didn’t like anything.., When I got there, they told me that they didn’t recognize the insurance that I paid before I got there. Then, they increased the car prices and wanted to get the insurance from them for a lot of money, then another $500 down in case something happened... My question was how they can make people pay all that money for a liability insurance2.0 Poor
Feb 2020
Pros:
Nothing, the customer service sucked! My reservations were canceled due to time difference that I was not made aware of when booking plus they did not problem solve were very dismissive and said they had No cars at all.Cons:
Customer service could have advised about the time difference plus the hold of vehicles. I should have been guided to other rental companies that would have given me a better deal. I had to figure it all out by myself. They guys there suck big time.2.0 Poor
Feb 2020
Cons:
We have paid but didn’t get a car! They rented out from under us. We were a day late due to a reschedule implemented by American Airlines. When we called to tell them when we would be picking it up, the lady hung up on us twice, we couldn’t get thru several times and finally we got a hold of someone who told us they rented it and had no more cars available. We need this rental credited back to us. ThanksAvis
5.4
Fair
34 reviewsCleanliness
5.9
Comfort
5.8
Pick-up/Drop-off
5.5
Value for money
5.3
5 locations in Santo Domingo
Locations in Santo Domingo
Av Romulo Betancourt
+1 809 287 8049
Francisco A. Caamano D Ave
+1 809 535 7191
George Washington Ave #517
+1 809 535 7191
J.F, Kennedy Ave
+1 809 544 1573
Ruta 66, Boca Chica
+1 809 549 0468
Filters
Reviews
2.0 Poor
Jan 2024
2.0 Poor
Jan 2024
2.0 Poor
Jan 2024
8.0 Very Good
Nov 2023
2.0 Poor
Mar 2021
Pros:
nothingCons:
They force you to pay more than the price booked, contrary to sixt car rental who keep the price. They charge un DOP but i Receive a receipt in USD. all wrong2.0 Poor
Mar 2020
Cons:
No car!Budget
4.5
Mediocre
30 reviewsCleanliness
6.2
Comfort
5.9
Pick-up/Drop-off
4.5
Value for money
4.0
4 locations in Santo Domingo
Locations in Santo Domingo
Av John F Kennedy
+1 829 547 4121
George Washington Ave #517
+1 809 535 7191
Km 6 1/2 Autopista Duarte
+1 809 566 6666
Ruta 66, Boca Chica
+1 809 549 0351
Filters
Reviews
2.0 Poor
Apr 2024
2.0 Poor
Apr 2021
Cons:
CAR I RESERVED WAS NOT THERE WHEN I ARRIVED. THEY TRIED TO RENT ME A MUCH SMALLER CAR FOR THE SAME PRICE2.0 Poor
Feb 2020
Cons:
They don’t accept the insurance you offer and I pay for another insurance so I need my money back7.2 Good
Apr 2019
Pros:
The facility is very close to the terminal but the agent helpfully dropped me off in front using the same car I was returning.Cons:
The car's air conditioner was not up to the task of cooling the car during the sunniest, hottest parts of the days--this was true over several hours while cruising at highway speeds. Also, the suspension was pretty worn out. The car bounced around a lot over rough road surfaces.2.0 Poor
Oct 2018
Pros:
It was not great.Cons:
When we got to the airport, 3:15am, there were no representatives to tell us where to go. When we found the office, they told me they couldn’t use my credit card because “it doesn’t have numbers on the front”. After a 35 minute argument the guy finally caved and managed to “fix the system” that prevented him from completing the booking. I had declined insurance bc my travel card covers it and they were trying to get me to buy insurance. Anyways, just keep your wits about you. If they try to get crazy call the corporate office for budget...a little tough if you don’t have service though5.2 Fair
Oct 2018
Pros:
Auto limpio.Cons:
Cobro de seguro indebido.Economy Rent a Car
4.4
Mediocre
38 reviewsCleanliness
4.9
Comfort
5.0
Pick-up/Drop-off
4.5
Value for money
4.2
2 locations in Santo Domingo
Locations in Santo Domingo
Av. Independencia No. 1065
+1 809 687 0505
Terminal Aeropuerto Int`l Las Americas
+1 809 549 9504
Filters
Reviews
4.0 Mediocre
Mar 2021
Pros:
Tried to force me to pay $300 more for liability insurance that was "required by law." I stood my ground and they relented, but not after wasting hours of time going back and forth.Cons:
Car smelled like cigarettes2.0 Poor
Mar 2021
Pros:
NOTHING!! IT WAS A COMPLETE RIP-OFF!!! DO NOT RENT FROM ECONOMY!! DO NOT RENT FROM AMERIRENT, WHICH IS AFFILIATED WITH ECONOMY! Wouldn't rent to me unless I bought liability and collision insurance, for which they wanted $840 on top of the $198 rental fee for the car for 13 days. I refused, and we went through a 2-hour haggling process where I kept refusing...mainly because I had ALREADY purchased the Allianz collision and liability protection online, when i booked the car. Their justification: A small line in the online reservation that said (approximately) "There may be various local charges which must be paid at the point of rental.' From that, they justified charging criminal prices. Ultimately, we couldn't argue with them forever. We finally skipped the collision coverage entirely, and received a 'discounted rate' for liability insurance of 'only' $240. RIP-OFF PRICING TACTICS!! i kept refusing the insurance, and polled several other rental counters...but they were all supporting each other by claiming cars were unavailable or asking outrageous prices. DO NOT RENT FROM ECONOMY!! DO NOT RENT FROM AMERIRENT, WHICH IS AFFILIATED WITH ECONOMY!Cons:
An honest quote with fair pricing would resolve this problem entirely. DO NOT RENT FROM ECONOMY!! DO NOT RENT FROM AMERIRENT, WHICH IS AFFILIATED WITH ECONOMY! Classic bait and switch pricing tactics.4.0 Mediocre
May 2019
Pros:
Nothing at all There not profesionalism at all, in the wedside said a price and when I got there to pick the car was a drama and bullshit There wasn't explanation about how everything work. At the time to return the car a nother problem they dnt even return my money backCons:
Everything10.0 Wonderful
Mar 2019
Pros:
VERY professional and friendly to me.Cons:
I just don't like how the liability insurance always changes each time we rent.2.0 Poor
Mar 2019
Pros:
Refused to accept credit card’s CDW, stated it was the law. Once convienced otherwise, refused to mark stone chips on windshield. Car not rented.2.0 Poor
Mar 2019
Cons:
After I reserved when I got to santo Domingo they daid they dont have any car available very bad I was traveling with 2 kids.Hertz
4.3
Mediocre
44 reviewsCleanliness
4.9
Comfort
5.0
Pick-up/Drop-off
4.4
Value for money
3.8
4 locations in Santo Domingo
Locations in Santo Domingo
Apto Inter Las Americas
+1 809 221 5333
Ave De Los Proceres
+1 809 221 5333
Blu Mall
+1 809 221 5333
Hotel Sheraton Santo Domingo
+1 809 221 5333
Filters
Reviews
2.0 Poor
Mar 2024
2.0 Poor
Dec 2023
2.0 Poor
Sep 2023
10.0 Wonderful
Nov 2022
2.0 Poor
Nov 2021
2.0 Poor
May 2021
Pros:
Price advertised wasn't right and car wasn't available. I didn't even pick upCons:
Fire everyone in the d.r officeSixt
4.1
Mediocre
48 reviewsCleanliness
5.4
Comfort
4.9
Pick-up/Drop-off
3.7
Value for money
4.5
3 locations in Santo Domingo
Locations in Santo Domingo
Av. Buenaventura Freites No.32
+1 809 541 7498
Pdte. Antonio Guzmán
+1 809 541 7498
Ruta 66
+1 809 541 7498
Filters
Reviews
6.0 Okay
Oct 2022
2.0 Poor
May 2021
Pros:
The car was nice and comfortable.Cons:
Upon our arrival we had to wait about an hour to be seen. The only person working was handling two transactions, a return and a rental. The car was given dirty on the outside so the scratches were hard to see. We didn’t realize the windshield had a crack in it until a few days later. Luckily I took a video of the car so we didn’t end up being liable for the damage. When we took the car back they said not to worry about it because I had the video. Once there, they told us the temp tags were expired, mind you we picked up the car on 5/2 and it expired 5/3. Why would they give a car with temp tags about to expire the following day? Our car rental was for 20 days. They said they kept trying to call us, I asked to what number and they said your US number, why would they call our US number when we’re in a different county. There was no excuse because they had all of our local information. They said someone would be by the following day to take the new temp plates. We waiting all day, no one showed up and no one even bothered to call. We tried calling them all day even to their emergency number and no one responded. How reassuring is that if we did have some sort of vehicle emergency and we couldn’t reach someone on their emergency number. Not until 2 days later after we kept calling that someone actually picked up and said someone would be by within the hour. We asked for a credit for the inconvenience and all they said was that the card had already been charged and that they couldn’t issue a credit. I work for a University and I handle payments, partial refunds can be issued if they wanted to. It was the most annoying experience ever. Wasted time and days waiting around so that we wouldn’t be stopped by the cops for expired temp plates. When we went to return the car the day we were leaving at 7:00am apparently they didn’t open until 8:00am. How do you have a car rental company where you don’t have someone on site 24 hours a day? After waiting a while a person finally showed up. Then he weren’t the one to process the lift of the $3,000 hold it was another person who wouldn’t be there until about an hour later. Considering our flight was at 10:00am we couldn’t wait around.2.0 Poor
Feb 2019
Pros:
i had pew booked and prepaid my rental. When I got there they said it was mandatory to add their insurance despite having my own. Then there were extra fees. In total they tried to charge me almost 50% more than what I had already paid.3.2 Poor
Oct 2018
Pros:
Car was clean.Cons:
Sixt are not very competent people. They say there is a "mandatory" insurance in the country. Funny how the other 20 rental car companies didn't do that. It also took them like an hour to figure out our rental. I saw like 3 other people go to the place next to us and out the door before us. In short, you haven't heard of Sixt because they won't be around long. Go to somebody you have heard of.4.0 Mediocre
Aug 2018
Pros:
The only positive thing was that they waited for me when I arrived. It was a headache with all the “fine print” and extra money that I had to put down to get the vehicle...Cons:
On my way to the airport I was in a small fender bender & when I got to the airport I webt to check in, the receiver said he would be there waiting for me to sign. When I got back he was gone. The young lady that came to help me called the sup or mgr but she was no help either as they made me miss my flight, didnt accomadate me with anything, then said I could get another car for the day but I have to pay for it. Then I just noticed that the SUPER overcharged me for the fender bender. Something that here in the states would be a couple hundred, they took almost the entire deposit of the $1100 I put down for the car... the worst experience ever...2.0 Poor
Aug 2018
Cons:
Unexpected $17 per day "Mandatory" insurance even though I am covered by my MasterCard. This would have almost doubled my bill. I ended up not taking the car.E-Z Rent-A-Car
10.0
Wonderful
4 reviewsCleanliness
10.0
Comfort
10.0
Pick-up/Drop-off
10.0
Value for money
10.0
2 locations in Santo Domingo
Locations in Santo Domingo
Avenida Independencia No. 354 - Europcar
+1 809 688 2121
Terminal Aeropuerto Internacional Las Americas - Europcar
+1 809 549 0942
Filters
Reviews
2.0 Poor
Dec 2018
Pros:
NothingCons:
They don’t honor kayak reservationNU Car
9.5
Wonderful
8 reviewsCleanliness
9.5
Comfort
9.5
Pick-up/Drop-off
9.5
Value for money
9.2
One location in Santo Domingo
Locations in Santo Domingo
Las Americas International Airport
+1 849 351 2442
Filters
Reviews
10.0 Wonderful
May 2021
Cons:
Full insurance is a bit high8.0 Very Good
May 2021
Cons:
Nothing.. everything was quick and easy!!10.0 Wonderful
Apr 2021
Pros:
Well is excellent people, all car cleanCons:
Of course!!10.0 Wonderful
Nov 2021
8.0 Very Good
Nov 2021
10.0 Wonderful
Sep 2021
Enterprise Rent-A-Car
6.7
Okay
12 reviewsCleanliness
6.8
Comfort
6.8
Pick-up/Drop-off
6.8
Value for money
6.4
6 locations in Santo Domingo
Locations in Santo Domingo
Avenida Independencia Esq
+1 809 562 1444 ext. 3540
Avenida Lope De Vega 78
+1 809 562 1444
Avenida San Vicente De Paul
+1 809 562 1444
Las Americas Airport
+1 809 562 1444
Filters
Reviews
2.0 Poor
Oct 2019
Pros:
I didn’t like anything. We were told when we got to Santo Domingo that they didn’t have a van for us. They had the reservation but no van available to us. We asked when would they have one available they said nothing for the next week. So we ended up paying double the price for the rental. My question is is this a hustle from Kayak and enterprise or just kayak?Cons:
Have honest people work for kayak9.6 Wonderful
Jul 2019
Pros:
I had issues in the past at DR about the rental Carrara reservations. This time with Enterprise at SDQ airport was very easy and efficient. Pick-up and drop off was very easy. They did not play games like some other companies. Staff were friendly and quick. Thanks for the good service...Cons:
I think ,they should place proper signs after the airport exit to show where the rental cars pick-up area and drop-off area.2.0 Poor
May 2019
Pros:
Staff ignored me and my reservation. Period.Cons:
Maybe they could honor Kayak's reservation system?2.0 Poor
Apr 2019
Cons:
I arrived and they told me they over booked and had no cars. So I had to rent a car from another company and pay more then twice as much.2.0 Poor
Mar 2019
Cons:
The company did not have a car for me despite reservation.10.0 Wonderful
Mar 2019
Pros:
Nothing. I didn't get a car. I noticed this was a trend in the Santo Domingo rental car pickup. Kayak needs to do a better job of warning people that Santo Domingo's rental car companies are difficult to work with. I rented from 3 different places and none of them had cars.Cons:
Everything. I didn't get a car because the guy at the counter said they didn't have any. This also happened at Alamo and Avis. How does Kayak not have a grip on this? Is this a scam that the rental companies are running out of Santo Domingo? Or is Kayak's inventory system flawed? I'd love to know.National
6.4
Okay
2 reviewsCleanliness
6.8
Comfort
5.9
Pick-up/Drop-off
6.4
Value for money
5.9
7 locations in Santo Domingo
Locations in Santo Domingo
Ave Independencia
+1 809 221 0805
Filters
No reviews available
Europcar
5.8
Fair
17 reviewsCleanliness
7.1
Comfort
6.4
Pick-up/Drop-off
5.5
Value for money
5.7
3 locations in Santo Domingo
Locations in Santo Domingo
Aeropuerto Intl De Las Americas
+1 809 549 0942
Av Independencia 354 Gazcue
+1 809 688 2121
Av. Winston Churchill.
+1 809 566 6593
Filters
Reviews
2.0 Poor
Dec 2020
Cons:
I reserved a mid-size sedan but they gave ma sub-compact. ThenEurocar forced me to buy their CDW insurance, an expense that was not clearly stated when I made my online reservation and doubled the stated price, and then they told me I had damaged the car and wanted more money, but finally agreed to no extra charges7.6 Good
Feb 2020
Pros:
Car upgradeCons:
Car not available at pick-up. Insurance more than the rental car price2.0 Poor
Jan 2020
Cons:
Would have been better if they had honored my reservation. They “had no cars”. What a joke. This seriously compromised my vacation. And Kayak should provide support for this issue.2.0 Poor
Nov 2019
Pros:
The personal she was acting like she did want to work really nasty !!!Cons:
They need to be train for a better customer Sevice !!2.0 Poor
Jul 2019
Pros:
They could not meet our reservation despite their confirmation.Cons:
Only give reservations that they can actually rent to customers2.0 Poor
Jul 2019
Cons:
We rented a car in Santo Domingo, DR a month in advance. When we arrived they did not have our car but their good friend next door had one (3 times the price though). I will NEVER even spell the word EUROPCAR again in my life.Payless
4.7
Mediocre
13 reviewsCleanliness
6.0
Comfort
4.5
Pick-up/Drop-off
4.5
Value for money
4.5
One location in Santo Domingo
Locations in Santo Domingo
Ruta 66, Boca Chica
+1 809 549 0469
Filters
Reviews
2.8 Poor
Jan 2020
Pros:
NothingCons:
Everything4.4 Mediocre
Mar 2019
Pros:
nothing, the price was not honored and the insurance was forced upon you with no choice..Cons:
everything could of being better.. they don't honor the rate that is booked on the website and when you fight for your rights they force you to take an insurance that is four times the cost of the rental.. they make up their own rules as it goes along.. I really dislike the rental process in the DR2.0 Poor
Feb 2019
Cons:
The car wasn’t available... no car was available... there was NO CAR we spent $155 on taxis to and from the resort instead. Beyond disappointed2.0 Poor
Feb 2019
Pros:
Horrible. Do not rent from any vendor at the airport. Walk out the door and down the street to local friendly rental car businesses. Less than half the price and no BS.2.0 Poor
Jan 2019
Cons:
The entire experience was poor. It appears the rental car companies at SDQ airport collude to push insurance sales and rentals that are 3x the price secured through the KAYAK site. It was completely disappointing.2.0 Poor
Jan 2018
Pros:
Nothing.Cons:
We were charged more than double what we were quoted, the car had major transmission problems, and the employees were NOT helpful.2 locations in Santo Domingo
Locations in Santo Domingo
Aeropuerto Intl Las Americas
+1 809 549 0505
Av. Independencia #654
+1 809 687 7997
Filters
Reviews
4.4 Mediocre
Mar 2020
Pros:
The person in charge attitude was awful, he didn't listen or responded to anything I said or asked him, he also wanted to charge for an insurance I declined the whole time. when I did the reservation over Kayak, the rental cost was gonna be under 300 dollars and the man wanted to charge me almost 1000 dollars because an insurance I was needing to have in order to rent the vehicle. he also told I was not forced to rent the vehicle with them.2.0 Poor
Jan 2020
Cons:
They suck, and don’t rant there2.0 Poor
Jan 2020
Pros:
NOTHING..I WAS ROBBEDCons:
DO NOT RENT AT ACE IN DOMINICAN REPUBLIC2.4 Poor
Mar 2019
Pros:
The staff was helpful, even though we ended up canceling the rental.Cons:
The name of the company was different which was not helpful. Our flight was delayed and came in late the lights in the rental place was turned off. Which was discouraging. They turned it on when we approached the door. Our car was gone, they did not take the insurance that I purchased thru Kayak.2.0 Poor
Mar 2019
Cons:
This is the fourth time that they don’t have ANY unit available (even though that reserve was made 3 weeks before). Don’t rent from ACE or Nelly Rent A Car (same company).2.0 Poor
Feb 2019
Cons:
They didn't have a car when we got there and didn't even make any effort to find a car for us and blamed on me that I made a reservation too late. They shouldn't have accepted the reservation if they didn't have enough cars.5 locations in Santo Domingo
Locations in Santo Domingo
Ave Winston Churchill 95
+1 809 333 4000
Ave. De Los Proceres #1
+1 809 221 7168
Ave. George Washington 365
+1 809 221 7168
Ave. John F. Kennedy/ Preceres
+1 809 333 4000
Ruta 66 Boca Chica
+1 809 221 7368
Filters
Reviews
6.0 Okay
Apr 2021
Pros:
Had to pay for DR insurance as opposed to the insurance I already paid for. If I used the 3rd party, they were going to put a hold of $1500 on my card. I didn’t want to later on them charge my card for those $1500 so I used their insurance so I paid another $100 plus a hold of $200 then I did when I booked.4.0 Mediocre
Apr 2018
Cons:
The rental web site offers insurance. The rental agency does not accept the insurance you purchase on the rental web site, and requires you to purchase another, much more expensive, policy before renting the vehicle: no locally purchased policy, no rental! The rental agency suggested calling (international) the insurance company which provides the insurance offered on the rental web site to cancel the policy - not very practical. A rip off coming and going. Dollar and Kayak should be more transparent in what is offered through their services.2.0 Poor
Nov 2017
Cons:
We were checked in for a car that was clearly too small. We canceled when we got to car and took taxis. Check in took 40 mins with a screaming child. Paperwork was excessive.8.0 Very Good
Jul 2017
Pros:
The car was good, clean, and new.Cons:
the mandatory $10 fee for insurance that i was told about when i arrived.2.0 Poor
Jun 2017
Pros:
The car was nice when we got the actual car we reserved.Cons:
They didn't have my car upon arrival. They instead gave us a car that seated 3 people less because we were picking up the rest of the family the next day. They didn't give any kind of upgrade or refund for the lesser car they gave us for that day. The charges us 14 dollars a day for a gps when the car the next day had a gps installed in it. When I tried to turn it in at punta cana they said to turn it in at the end in Santo Domingo and then in Santo Domingo they said we should have turned it in at the dollar in punta cana. They sold us additional insurance saying that they could not rent us a car without it even though I already had a policy in hand which had better protection than that which they sold me. Overall terrible renting experience.6.0 Okay
Apr 2017
Pros:
The price and we had no problems with the car.Cons:
It took FOREVER to complete the paperwork. And the desk was very hard to find. It is in a separate building outside of the SDQ airport.5 locations in Santo Domingo
Locations in Santo Domingo
365 Ave. George Washington
+1 809 333 4000
Ave Winston Churchill 95
+1 800 333 4000
Ave. De Los Proceres #1
+1 809 333 4000
Ave. John F. Kennedy/proceres
+1 809 333 4000
Las America Intl Ap
+1 809 333 4000
Filters
Reviews
2.0 Poor
Jan 2021
Pros:
NothinCons:
That they hove the car i rented2.0 Poor
Jul 2017
Pros:
NothingCons:
We were trying to be sold extra insurance even though we purchased extra insurance through Alianz- they said that coverage was not accepted in the Dominican Republic- SCAM4.4 Mediocre
Jan 2017
Pros:
Car was ok. Clean and responsive. Didn't have any issues while I had it. No mechanical problems.Cons:
When I got there to pick up the car I was told that I to pay a different price no with exceptions. So I reserved the car from home for a set price because it was what I could afford only to end up having to pay twice as much once I picked up the car. Also when I went to pick up the vehicle I had to wait forever because the attendant was nowhere to be found. The receptionist who attended me with the paperwork had to get out and get the car herself after I kept coming back to tell her that I was still waiting. The gentleman who was assigned to get the car was practically only a few feet from me sitting on a chair sleeping and pretending he didn't work there.. Horrible service. Just horrible. As for the car it was scratched all over with many dents all around including the at the hood as if someone beat it with a baseball bat. Also had horrible paint job on the back. You can see the yellow stains protruding from the original white paint and the windshield was cracked. But at least the car did its job to take me from point A to point B without any problems..2.0 Poor
Jan 2017
Pros:
More Expensive2.0 Poor
Dec 2016
Pros:
There's no way a hunday accen can be categorized as a full size3.6 Poor
Oct 2016
Pros:
The car was in good running condition. They just got a new fleet of 2016 cars so I was fortunate to grab one of the newer cars.Cons:
The rental agent insisted on me getting collision and 3rd party insurance after I told him that I did not needed the additional coverage due to my credit card protection and additional insurance I bought through Kayak. After about an hour discussion, he then tells me that it is a new law that just went into effect last month and that I had no choice but to buy the insurance from them. When that didn't work, he then tried the scare tactics to try to convince me to buy the insurance that was twice as much as the actual rental cost. Then came the class of car that I was paying for. I reserved a full size car, but I ended up with a compact car instead. When I complained about the size of the car, I was told that I had to pay more because the larger cars were considered premium class. Nowhere else would someone consider a Hyundai Accent to be a premium car. After another 45mins argument, he agreed to give me an Accent instead of the sub compact car he originally was trying to give me for the price of the larger car. After spending 10 hours flying and an additional 2 hours at the rental desk, I still ended up paying an extra $20 from the reservation price. Not exactly sure why, but I was not willing to spend another hour arguing over the extra $20.3 locations in Santo Domingo
Locations in Santo Domingo
Av Presidente Antonio Guzmán Fernández
+54 11 6009 3539
Calle 1era # 1, Santo Domingo, República Dominicana
+54 11 6009 3539
Ruta 66 Salida Del Aeropuerto Las Americas
+54 11 6009 3539
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One location in Santo Domingo
Locations in Santo Domingo
Calle 5 Santa Lucia La Caleta
+1 829 535 7682
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2.0 Poor
Jun 2023
One location in Santo Domingo
Locations in Santo Domingo
Ruta 66 Salida Del Aeropuerto Las Americas
+1 809 273 1248
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2 locations in Santo Domingo
Locations in Santo Domingo
Acrópolis Center, Av. Winston Churchill 1099
+1 809 565 6593
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One location in Santo Domingo
Locations in Santo Domingo
Ruta 66 Salida Del Aeropuerto Las Americas
+1 809 549 0505
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One location in Santo Domingo
Locations in Santo Domingo
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One location in Santo Domingo
Locations in Santo Domingo
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2 locations in Santo Domingo
Locations in Santo Domingo
Santo Domingo Hotel Delivery
+1 849 207 8529
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3 locations in Santo Domingo
Locations in Santo Domingo
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One location in Santo Domingo
Locations in Santo Domingo
Aeropuerto Las Americas
+1 809 549 0942
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2 locations in Santo Domingo
Locations in Santo Domingo
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One location in Santo Domingo
Locations in Santo Domingo
Ruta 66 Salida Del Aeropuerto Las Americas
+1 829 884 4772
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7 locations in Santo Domingo
Locations in Santo Domingo
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4 locations in Santo Domingo
Locations in Santo Domingo
Santo Domingo - Free Delivery
+1 829 719 7488
Santo Domingo Las Americas Airport
+1 809 890 3559
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One location in Santo Domingo
Locations in Santo Domingo
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One location in Santo Domingo
Locations in Santo Domingo
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One location in Santo Domingo
Locations in Santo Domingo
Aeropuerto Las Americas
+1 809 549 0731
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2.0 Poor
Sep 2018
Pros:
Really quick checkout, very pleasant and helpful crew.One location in Santo Domingo
Locations in Santo Domingo
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One location in Santo Domingo
Locations in Santo Domingo
Ruta 66 Salida Del Aeropuerto Las Americas
+1 829 947 7625
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One location in Santo Domingo
Locations in Santo Domingo
Aeropuerto Intl De Las Americas
+86 10 6064 1387
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One location in Santo Domingo
Locations in Santo Domingo
Av. Independencia 903
+1 809 598 2000
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Car hire locations in or near Santo Domingo
Good to know
Most popular car type | Luxury |
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