Overview

Romano Palace

Costera Miguel Aleman No 130, 39690 Acapulco, GR, Mexico
+52 744 484 7730

S$ 62+

Overall guest ratings

6.5/10 Good
based on 484 reviews

Review highlights

  • 8.3
  • 4.9
  • 3.8
  • 3.5

Nearby

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    About

    When you stay at Hotel Romano Palace Acapulco, you'll be within a 10-minute drive of La Quebrada Cliffs. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at NEPTUNO, which serves Mexican cuisine and is open for breakfast, lunch, and dinner. A poolside bar and a bar/lounge are other highlights, and rooms offer balconies and room service.

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    AMENITIES

    • Facilities for disabled guests
    • Parking (surcharge)
    • Internet
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Free Wi-Fi
    • Terrace/Patio
    • Gift shop
    • Child pool
    • Outdoor pool
    • No smoking
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    6.5 Good
    based on 484 reviews
    • 8.3 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 6.8 "Service is ok."
      6.1 "Housekeeping was ok, according to 61%."
    • 4.9 "Value below average."
    • 3.8 "Rooms are not good."
      2.7 "73% complained about the bathroom."
      0.8 "92% thought they were poorly maintained."
      0.0 "For 100%, the rooms looked old."
      0.6 "94% found problems with the furniture."
      2.6 "74% thought the tv was sub-standard."
      2.3 "77% said rooms were dirty."
      3.3 "67% didn't like the uncomfortable beds."
      3.9 "Air conditioning was criticized by 61%."
      1.5 "85% had problems with the shower."
      1.4 "86% said the bathroom was dirty."
      0.0 "100% criticized the small bathroom."
    • 3.5 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 3.1 "Generally quite dirty."
      2.3 "77% said rooms were dirty."
      3.3 "67% thought it was rather dirty."
      1.4 "86% said the bathroom was dirty."
    • 2.5 "Terrible amenities."
      2.4 "76% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
      2.5 "75% complained about the elevator."
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    Overall rating

    6.6 Good
    based on 91 reviews
    • 7.9 "Good location."
    • 6.9 "Service is ok."
    • 4.2 "Not very comfortable."
    • 3.8 "Rooms are not good."
      0.0 "For 100%, the rooms looked old."
    • 3.8 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
    • 1.3 "Horrible vibe."
      0.0 "100% criticized the unstylish hotel."

    Overall rating

    6.2 Good
    based on 363 reviews
    • 7.9 "Good location."
    • 6.3 "Service is ok."
      5.6 "56% said the reception staff was ok."
    • 4.7 "Value below average."
    • 3.6 "Rooms are not good."
      3.0 "70% complained about the bathroom."
      0.6 "94% found problems with the furniture."
      0.6 "94% thought they were poorly maintained."
      0.0 "For 100%, the rooms looked old."
      2.4 "76% said rooms were dirty."
      3.2 "68% didn't like the uncomfortable beds."
      2.9 "71% thought the tv was sub-standard."
    • 3.5 "Not very clean."
      2.4 "76% said rooms were dirty."
      3.6 "64% thought it was rather dirty."
    • 3.1 "Disappointing internet connection."
      3.1 "69% said the wifi quality was bad."
    • 2.5 "Terrible amenities."
      2.3 "77% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
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    Overall rating

    6.8 Good
    based on 29 reviews
    • 8.0 "Location is great."
    • 3.9 "Rooms are not good."
    data provided by TrustYou

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