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Best Western Sovereign Hotel - Albany

1228 Western Avenue, Albany, NY 12203-3326, United States
+1 518 489 2981

S$ 114+

Fri 9-12 Check in
Sat 10-12 Check out

Overall guest ratings

7.2/10 Good
based on 1,640 reviews

Review highlights

  • 9.1
  • 8.9
  • 5.0
  • 4.5

Nearby

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    About

    Welcome to the BEST WESTERN Sovereign Hotel Albany! When staying at our Albany hotel, a trip to the Crossgates Mall is a must, whether you’re here for an event at SUNY Albany (Albany University) or just getting away from the city. A great academic community, the College of Nanoscale Science and Engineering (CNSE) and the College of St. Rose are also in the neighborhood. We cater to all guests, whether you’re a healthcare professional at Albany Medical Center or simply touring a nearby college campus, our friendly staff members will make you feel at home. Catch a game at the Times Union Center or take a stroll around Washington Park. The Palace Theatre always features exciting shows and don’t forget to attend a SUNY athletic event. They bring athletes and fans to the area from around the country. Take in a Guilderland Soccer Tournament or visit the Saratoga Racecourse for an adrenaline rush. Even if you’re here to take the NYS Bar Exam, it’s important to treat yourself after those months of studying. How about a trip to the Altamont Fairgrounds to see what’s happening? All year-round there are special events taking place. Employees of General Electric (GE®) and Global Foundries® are a couple of our regular guests, and we prioritize business travelers who want to feel at home. Close to the Amtrak Rensselaer Station and Albany International Airport, traveling is easy at our Albany hotel. Nearby, the NYS Museum and Empire State Plaza are must-sees for vacationers. Tour the capitol buildings and try out some of the local fare. Afterwards, you can rest easy in your spacious room with luxurious bedding. It’s the little touches that make any trip special, and we combine the best in service with the best amenities. Book a room at the BEST WESTERN Sovereign Hotel Albany now!

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    AMENITIES

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Laundry service
    • Room service
    • ATM on-site
    • Business centre
    • Cribs available
    • Laundry facilities
    • Meeting/Banquet facilities
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Free airport shuttle
    • Free parking
    • Train station shuttle
    • Designated smoking area
    • Storage available
    • Wedding services
    • Pets allowed on request. Charges may apply.
    • Internet
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    Reviews

    Guest reviews

    Overall rating

    7.2 Good
    based on 1,640 reviews
    • 9.1 "Excellent value."
    • 8.9 "Location is great."
    • 8.6 "Great service."
    • 8.6 "Breakfast is good."
    • 5.2 "Average cleanliness."
    • 5.0 "Rooms are ok."
    • 4.5 "Not very comfortable."
    • 3.9 "Internet is poor."
    • 3.3 "Vibe wasn't good."
    • 2.9 "Disappointing wellness & sports facilities."
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    Overall rating

    7.5 Good
    based on 639 reviews
    • 9.3 "Excellent value."
      10.0 "100% were happy with the price of the breakfast."
    • 8.7 "Location is great."
      7.2 "Great parking, according to 72%."
      9.7 "97% thought parking was inexpensive."
      9.8 "98% liked the proximity to shopping."
    • 8.5 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 8.2 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      8.0 "80% thought the service was very professional."
    • 5.9 "Rooms are ok."
      5.8 "Beds were acceptable for 58%."
      6.9 "Only 69% said rooms were clean enough."
    • 5.3 "Average comfort."
      5.8 "Beds were acceptable for 58%."
    • 3.8 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
    • 3.4 "Vibe wasn't good."
      2.4 "76% criticized the unstylish hotel."
      3.3 "For 67%, the lobby entrance was sub-standard."
    • 2.3 "Terrible amenities."
      2.1 "79% thought the building wasn't nice."
      3.3 "For 67%, the lobby entrance was sub-standard."
      0.6 "94% complained about the elevator."
      1.2 "88% thought the facilities needed updating."
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    Overall rating

    7.0 Good
    based on 574 reviews
    • 9.2 "Excellent value."
      10.0 "100% were happy with the price of the breakfast."
    • 9.0 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
      7.3 "Great parking, according to 73%."
    • 8.6 "Great service."
      8.7 "87% said the reception staff was great."
      7.8 "78% thought the service was very professional."
    • 8.4 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 4.9 "Not very clean."
      3.3 "67% thought it was rather dirty."
      3.0 "70% said the bathroom was dirty."
    • 4.7 "Rooms are not good."
      3.3 "67% complained about the bathroom."
      1.6 "84% thought they were poorly maintained."
      4.1 "59% said rooms were small."
      1.2 "88% found problems with the furniture."
      2.8 "For 72%, the rooms looked old."
      3.0 "70% said the bathroom was dirty."
    • 4.6 "Not very comfortable."
      4.1 "59% said rooms were small."
      3.0 "70% thought it was too noisy."
    • 4.1 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
    • 3.2 "Horrible vibe."
      2.4 "76% criticized the unstylish hotel."
      3.0 "For 70%, the lobby entrance was sub-standard."
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    Overall rating

    6.6 Good
    based on 164 reviews
    • 9.3 "Excellent value."
    • 9.0 "Terrific location."
    • 8.6 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
    • 8.4 "Breakfast is good."
    • 5.8 "Food is average."
    • 4.9 "Not very clean."
      3.3 "67% thought it was rather dirty."
      2.7 "73% said the bathroom was dirty."
    • 4.4 "Rooms are not good."
      2.6 "74% complained about the bathroom."
      4.5 "55% didn't like the uncomfortable beds."
      2.2 "78% thought they were poorly maintained."
      4.5 "55% had problems with the shower."
      2.7 "73% said the bathroom was dirty."
    • 4.0 "Not very comfortable."
      4.5 "55% didn't like the uncomfortable beds."
      3.0 "70% thought it was too noisy."
    • 3.9 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
    • 3.2 "Horrible vibe."
      2.3 "77% criticized the unstylish hotel."
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    Overall rating

    7.4 Good
    based on 262 reviews
    • 9.1 "Terrific location."
    • 9.0 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
    • 8.1 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 4.8 "Not very clean."
      3.1 "69% thought it was rather dirty."
    • 4.8 "Rooms are not good."
      4.8 "52% didn't like the uncomfortable beds."
      3.2 "68% complained about the bathroom."
      1.6 "84% thought they were poorly maintained."
      1.3 "87% found problems with the furniture."
      4.1 "59% said rooms were small."
    • 4.5 "Not very comfortable."
      4.8 "52% didn't like the uncomfortable beds."
      4.1 "59% said rooms were small."
    • 3.7 "Internet is poor."
      2.6 "74% said the wifi quality was bad."
    • 3.2 "Horrible vibe."
      2.0 "80% criticized the unstylish hotel."
      3.5 "For 65%, the lobby entrance was sub-standard."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    data provided by TrustYou

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