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Located in the southern part of Almaty, Alpen Ville Hotel features an outdoor pool. The rooms are air-conditioned and offer satellite TV and a fridge. The bathrooms come with bathrobes and slippers. A buffet breakfast is served every morning, and guests can dine at the Magestic Restaurant complex or relax at the bar. The hotel features a fitness centre and a spa centre. Football and lawn tennis are among the activities offered on site. Almaty Train Station is within a 30-minute drive of the property, and Almaty International Airport is 14.9 miles from Alpen Ville Hotel.