Overview

Ramada Asheville / Biltmore West

275 Smokey Park Highway, Asheville, NC 28806, United States
+1 828 667 4501

S$ 130+

Overall guest ratings

5.7/10 OK
based on 532 reviews

Review highlights

  • 9.2
  • 8.8
  • 5.0
  • 4.4

Good to know

  • Pleasant hotel grounds

Nearby

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    About

    Conveniently located off Interstate-40, this Ramada Asheville/Biltmore West is minutes from Biltmore Estate and Winery, hiking and biking off the scenic Blue Ridge Parkway, Chimney Rock State Park, the North Carolina Arboretum, Biltmore Square Mall, and many local restaurants. Refresh at this hotel with complimentary wireless Internet, indoor and outdoor pools, hot tub,dry cleaning services, boardroom, ballroom, and business center. Guest room amenities include desk, coffee maker, and hairdryer. Suites, smoke-free and handicapped-accessible rooms are also available. Kids 17 and under stay free with an adult at our pet-friendly hotel.

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Meeting/Banquet facilities
    • Indoor pool
    • Outdoor pool
    • Restaurant
    • Express check out
    • 24 Hour Front Desk
    • Free parking
    • Playground
    • Pool table
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Game room
    • Air-conditioned
    • Safe
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    Reviews

    Guest reviews

    Overall rating

    5.7 OK
    based on 532 reviews
    • 9.2 "Food is to die for."
    • 8.8 "Location is great."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.1 "Easily accessible by car, said 91%."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
    • 7.1 "Good service."
      7.3 "73% found the staff to be very friendly."
    • 5.5 "Average value."
    • 5.1 "Breakfast is mediocre."
    • 5.0 "Pool is mediocre."
    • 4.4 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
      1.1 "89% thought the facilities needed updating."
    • 3.4 "Not very clean."
      3.2 "68% said rooms were dirty."
      3.9 "61% thought it was rather dirty."
      2.1 "79% said the bathroom was dirty."
      1.5 "Dirty pool, said 85%."
    • 3.2 "Awful rooms."
      3.2 "68% said rooms were dirty."
      0.4 "96% thought they were poorly maintained."
      1.6 "84% complained about the bathroom."
      0.5 "95% found problems with the furniture."
      1.6 "For 84%, the rooms looked old."
      2.1 "79% said the bathroom was dirty."
      0.0 "Air conditioning was criticized by 100%."
      2.3 "77% thought the tv was sub-standard."
      4.6 "54% had problems with the shower."
      0.0 "100% criticized the small bathroom."
    • 1.8 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
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    Overall rating

    5.7 OK
    based on 292 reviews
    • 8.8 "Location is great."
    • 7.2 "Good service."
      7.5 "75% found the staff to be very friendly."
    • 5.4 "Average value."
    • 4.2 "Not very comfortable."
      0.0 "Air conditioning was criticized by 100%."
    • 4.1 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
      0.8 "92% thought the facilities needed updating."
    • 2.9 "Generally quite dirty."
      2.6 "74% said rooms were dirty."
      1.8 "82% said the bathroom was dirty."
      3.9 "61% thought it was rather dirty."
    • 2.8 "Awful rooms."
      0.4 "96% thought they were poorly maintained."
      2.6 "74% said rooms were dirty."
      1.6 "84% complained about the bathroom."
      0.5 "95% found problems with the furniture."
      1.4 "For 86%, the rooms looked old."
      1.8 "82% said the bathroom was dirty."
      4.5 "55% had problems with the shower."
      0.0 "Air conditioning was criticized by 100%."
    • 1.6 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
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    Overall rating

    5.8 OK
    based on 207 reviews
    • 8.9 "Location is great."
    • 7.3 "Good service."
      7.8 "78% found the staff to be very friendly."
    • 5.5 "Breakfast is mediocre."
    • 5.4 "Average value."
    • 5.1 "Pool is mediocre."
    • 4.6 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
    • 3.6 "Wellness & sports facilities were not very nice."
    • 2.9 "Generally quite dirty."
      2.7 "73% said rooms were dirty."
      4.0 "60% thought it was rather dirty."
    • 2.8 "Awful rooms."
      2.7 "73% said rooms were dirty."
      5.0 "Beds were acceptable for 50%."
      0.4 "96% thought they were poorly maintained."
      1.5 "85% complained about the bathroom."
      0.4 "96% found problems with the furniture."
    • 1.8 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
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    Overall rating

    6.0 OK
    based on 31 reviews
    • 4.7 "Not very comfortable."
    • 4.1 "Bad amenities."
      2.8 "72% thought the building wasn't nice."
    • 3.5 "Rooms are not good."
      0.3 "97% thought they were poorly maintained."
    Good to know
    "Pleasant hotel grounds"
    data provided by TrustYou

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