Overview

Ace Hotel Batam

Komplek Ruko Seraya, Mas Centre Blok C No 12-16, Batam 29454, Indonesia
+62 778 454 969

S$ 37+

Overall guest ratings

6.5/10 Good
based on 172 reviews

Review highlights

  • 10.0
  • 9.5
  • 5.2
  • 4.1

Good to know

  • Great shopping

Nearby

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    AMENITIES

    • Car hire
    • Internet
    • Room service
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Storage available
    • Free Wi-Fi
    • Non-smoking rooms available
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    Reviews

    Guest reviews

    Overall rating

    6.5 Good
    based on 172 reviews
    • 10.0 "Excellent wellness & sports facilities."
    • 9.5 "Terrific location."
      9.8 "98% liked the proximity to shopping."
    • 9.1 "Internet works perfectly."
      9.0 "90% said the wifi quality was great."
    • 8.7 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 8.3 "Vibe was good."
      8.6 "86% thought, the hotel was modern."
      10.0 "100% thought the hotel was luxurious."
    • 5.2 "Breakfast is mediocre."
    • 4.1 "Rooms are not good."
      3.4 "66% said rooms were dirty."
      1.9 "81% complained about the bathroom."
      1.9 "81% said rooms were small."
      2.0 "80% said the bathroom was dirty."
      1.3 "87% criticized the small bathroom."
    • 3.8 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      4.8 "52% complained about the elevator."
    • 3.3 "Not very comfortable."
      1.9 "81% said rooms were small."
      1.3 "87% criticized the small bathroom."
      4.0 "60% thought it was too noisy."
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    Overall rating

    7.1 Good
    based on 110 reviews
    • 10.0 "Excellent wellness & sports facilities."
    • 9.5 "Terrific location."
      9.9 "99% liked the proximity to shopping."
    • 9.0 "World class service."
      9.5 "95% found the staff to be very friendly."
    • 8.9 "Very good internet connection."
      8.8 "88% said the wifi quality was great."
    • 8.4 "Vibe was good."
    • 5.4 "Breakfast is mediocre."
    • 4.3 "Not very clean."
      3.3 "67% said rooms were dirty."
      1.6 "84% said the bathroom was dirty."
    • 3.9 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
      4.8 "52% complained about the elevator."
    • 3.9 "Rooms are not good."
      3.3 "67% said rooms were dirty."
      1.6 "84% complained about the bathroom."
      2.2 "78% said rooms were small."
      4.6 "54% didn't like the uncomfortable beds."
      1.6 "84% said the bathroom was dirty."
      1.5 "85% criticized the small bathroom."
    • 2.9 "Quite uncomfortable."
      2.2 "78% said rooms were small."
      4.6 "54% didn't like the uncomfortable beds."
      1.5 "85% criticized the small bathroom."
    View all review categories

    Overall rating

    7.0 Good
    based on 36 reviews
    • 9.6 "Terrific location."
    • 8.5 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 4.3 "Not very clean."
      3.2 "68% said rooms were dirty."
    • 4.0 "Rooms are not good."
      3.2 "68% said rooms were dirty."
    • 3.8 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      4.7 "53% complained about the elevator."
    • 3.0 "Quite uncomfortable."

    Overall rating

    6.4 Good
    based on 25 reviews
    • 9.6 "Terrific location."
      9.9 "99% liked the proximity to shopping."
    • 8.9 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 4.5 "Not very clean."
    • 4.1 "Rooms are not good."
    Good to know
    "Great shopping"
    data provided by TrustYou

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