Overview

The Imperial Hotel

North Promenade, Blackpool, FY1 2HB, United Kingdom
+44 125 362 3971

S$ 87+

Overall guest ratings

8.0/10 Good
based on 3,564 reviews

Review highlights

  • 8.4
  • 8.3
  • 6.1
  • 5.3

Good to know

  • Friendly service

Nearby

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    About

    The Imperial Hotel is a great choice for your beach stay in Blackpool. The indoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and mani/pedis. Palm Court is open for breakfast and dinner and offers ocean views. A bar/lounge and a health club are other highlights, and rooms at this upscale hotel offer 24-hour room service and designer toiletries.

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Sauna
    • Storage available
    • Terrace/Patio
    • Business centre
    • Laundry facilities
    • Spa
    • Express check out
    • Coffee shop
    • Pets not allowed
    • Parking (surcharge)
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    based on 3,564 reviews
    • 8.4 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
      7.8 "Housekeeping was great, according to 78%."
    • 8.3 "Breakfast is good."
    • 8.0 "Location is great."
      9.8 "City centre within easy reach, said 98%."
      9.1 "91% liked the proximity to sightseeing."
      10.0 "100% appreciated the closeness to the beach."
      9.5 "95% liked the proximity to shopping."
    • 7.4 "Tasty food."
      7.8 "78% loved the menu selection."
    • 6.2 "Average amenities."
      6.1 "61% thought the building was acceptable."
      6.6 "66% considered the lobby entrance to be so-so."
      6.9 "69% found the grounds not bad."
    • 6.1 "Internet is average."
      5.3 "53% thought the wifi quality was ok."
    • 5.3 "Vibe was decent."
      6.8 "Only 68% thought, the hotel was stylish."
      6.6 "66% considered the lobby entrance to be so-so."
    • 4.9 "Not very clean."
      4.7 "53% said rooms were dirty."
      1.8 "82% said the bathroom was dirty."
      4.3 "Unclean dining area, according to 57%."
      2.7 "73% said that wellness & sports facilities were unclean."
    • 4.5 "Value below average."
      2.8 "The price was too high for 72%."
      4.7 "53% said the breakfast was too expensive."
      0.0 "100% said beverages were too expensive."
    • 4.4 "Rooms are not good."
      2.6 "74% complained about the bathroom."
      4.7 "53% said rooms were small."
      0.4 "96% thought they were poorly maintained."
      4.7 "53% said rooms were dirty."
      1.3 "For 87%, the rooms looked old."
      2.5 "75% had problems with the shower."
      2.0 "80% found problems with the furniture."
      1.9 "81% criticized the small bathroom."
      1.8 "82% said the bathroom was dirty."
      2.7 "73% thought the tv was sub-standard."
      4.3 "Air conditioning was criticized by 57%."
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    Overall rating

    8.0 Good
    based on 2,673 reviews
    • 8.4 "Breakfast is good."
    • 8.4 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
      7.5 "Housekeeping was great, according to 75%."
    • 7.9 "Good location."
      9.7 "City centre within easy reach, said 97%."
    • 7.7 "Tasty food."
      7.7 "77% loved the menu selection."
    • 6.5 "Internet is average."
      5.7 "57% thought the wifi quality was ok."
    • 6.3 "Average amenities."
      6.3 "63% thought the building was acceptable."
      6.3 "63% considered the lobby entrance to be so-so."
      6.9 "69% said the handicap accessible facilities were average."
    • 5.2 "Average cleanliness."
      6.0 "60% thought the cleanliness of the hotel was average."
      5.2 "Only 52% thought the pool was clean."
    • 4.8 "Not very comfortable."
      3.9 "61% said rooms were small."
      1.5 "85% criticized the small bathroom."
      3.6 "64% thought it was too noisy."
      4.2 "Air conditioning was criticized by 58%."
    • 4.6 "Value below average."
      2.6 "The price was too high for 74%."
      4.4 "56% said the breakfast was too expensive."
      0.0 "100% said beverages were too expensive."
    • 4.2 "Rooms are not good."
      2.1 "79% complained about the bathroom."
      3.9 "61% said rooms were small."
      0.3 "97% thought they were poorly maintained."
      5.0 "Only 50% said rooms were clean enough."
      2.4 "76% had problems with the shower."
      1.2 "For 88%, the rooms looked old."
      1.5 "85% criticized the small bathroom."
      2.0 "80% found problems with the furniture."
      1.6 "84% said the bathroom was dirty."
      2.8 "72% thought the tv was sub-standard."
      4.2 "Air conditioning was criticized by 58%."
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    Overall rating

    8.0 Good
    based on 605 reviews
    • 8.5 "Breakfast is good."
    • 8.1 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
      7.8 "Housekeeping was great, according to 78%."
    • 7.7 "Good location."
      9.0 "90% liked the proximity to sightseeing."
    • 7.3 "Good pool."
    • 6.9 "Food is average."
    • 6.0 "Average amenities."
      5.8 "58% thought the building was acceptable."
      6.9 "69% considered the lobby entrance to be so-so."
    • 5.3 "Vibe was decent."
      6.6 "Only 66% thought, the hotel was stylish."
      6.9 "69% considered the lobby entrance to be so-so."
    • 4.7 "Value below average."
      2.4 "The price was too high for 76%."
      5.0 "Breakfast prices were ok, according to 50%."
    • 4.4 "Not very clean."
      4.5 "55% said rooms were dirty."
      2.0 "80% said the bathroom was dirty."
    • 4.0 "Rooms are not good."
      4.5 "55% said rooms were dirty."
      0.4 "96% thought they were poorly maintained."
      2.3 "77% complained about the bathroom."
      1.3 "For 87%, the rooms looked old."
      1.8 "82% found problems with the furniture."
      4.5 "Air conditioning was criticized by 55%."
      2.2 "78% had problems with the shower."
      2.0 "80% said the bathroom was dirty."
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    Overall rating

    8.1 Excellent
    based on 285 reviews
    • 8.7 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
    • 8.3 "Location is great."
    • 8.1 "Breakfast is good."
    • 7.4 "Tasty food."
    • 6.4 "Sufficient wellness & sports facilities."
    • 5.6 "Internet is average."
    • 5.4 "Average comfort."
      6.1 "Beds were acceptable for 61%."
    • 4.6 "Rooms are not good."
      3.0 "70% complained about the bathroom."
      4.1 "59% said rooms were dirty."
      0.5 "95% thought they were poorly maintained."
      1.3 "For 87%, the rooms looked old."
      2.3 "77% thought the tv was sub-standard."
    • 4.3 "Not very clean."
      4.1 "59% said rooms were dirty."
    • 4.2 "Value below average."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Friendly service"
    data provided by TrustYou

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