staff friendly enough
free coffee in lobby in AM
TV with CNN in English
computer off reception area, free
great location in ChapineroCons: Claims to accept credit card= not true. This meant we had to go to ATMs and get cash. That old standby lie "the machine is broken" was used. You notice this doesn't happen in restaurants or stores where people can just go elsewhere. Walking arounfd Columbia using ATMs and carrying cash not a safe idea.
hallway noise goes right into the rooms- very loud. other guests were out there making cellphone calls
wifi= forget it
hot water= nope