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Gran Caribe Resort & Spa

Boulevard Kukulkan, Km. 11.5, 77500 Cancun, QR, Mexico
+52 998 881 7300

S$ 292+

Overall guest ratings

8.5/10 Excellent
based on 3,555 reviews

Review highlights

  • 9.3
  • 8.8
  • 8.6
  • 6.1

Nearby

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    About

    The upscale and vibrant All-Inclusive Gran Caribe Resort stretches along a quarter mile of Cancun´s ecologically recognized white sandy beach. It is an awe-spiring resort, where style and service come together in "gran" fashion. Situated in the heart of Cancun´s famed hotel zone, this Mediterranean-style resort provides a first class vacation experience, combining renowned Mexican hospitality with it´s unique Brand of attentive service.

    Distinguished for its excellent location, stylish elegance and lively ambiance, this popular beachfront resort offers a variety of accomodations perfect for couples, singles or families including spacious Junior Suites, Family Junior Suites, Master Suites and Presidential. Gran Caribe Family Junior Suites, Junior Suites, Gran Master Suites and Gran Presindetial Suites comfortably accomodate up to 5 people (2 adults and 3 kids or 3 teenagers).

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    Gran Caribe Resort & Spa

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Childrens programmes
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Game room
    • Spa
    • Hot tub
    • Child pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • Coffee shop
    • 24 hour front desk
    • Night club
    • Safe
    • Sauna
    • Airport shuttle (surcharge)
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Free parking
    • Playground
    • Pool table
    • Designated smoking area
    • Steam room
    • Storage available
    • Wedding services
    • Beachfront
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    based on 3,555 reviews
    • 9.3 "Terrific location."
      9.3 "93% liked the proximity to shopping."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.5 "City centre within easy reach, said 95%."
      8.5 "85% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "Good access to the airport, said 100%."
    • 8.8 "Great service."
      9.3 "93% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
      8.5 "85% found the restaurant service to be one of the best."
      8.0 "80% said the recreation staff was great."
      8.1 "Housekeeping was great, according to 81%."
      9.7 "Lovely bar service, according to 97%."
      7.7 "77% said the concierge service was amazing."
      10.0 "100% liked the wellness staff."
      7.3 "Lovely pool/beach service, according to 73%."
      9.1 "91% said the tour guides were very nice."
      8.0 "Hotel security was great, thought 80%."
    • 8.6 "Breakfast is good."
    • 7.2 "Tasty food."
      9.0 "90% enjoyed the snacks that were offered."
      7.9 "Beef and steak dishes were excellent, according to 79%."
      7.6 "76% enjoyed the fish/seafood dishes."
      9.3 "Yummy desserts, said 93%."
      7.0 "70% thought the dining area was clean."
    • 6.9 "Internet is average."
      6.5 "65% thought the wifi quality was ok."
    • 6.1 "Pool is mediocre."
    • 5.7 "Rooms are ok."
      6.2 "Only 62% said rooms were clean enough."
      6.4 "64% thought the minibar was ok."
    • 4.8 "Not very comfortable."
      4.9 "51% didn't like the uncomfortable beds."
      3.1 "69% thought it was too noisy."
      1.3 "Air conditioning was criticized by 87%."
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    Overall rating

    8.8 Excellent
    based on 1,919 reviews
    • 8.9 "Location is great."
      8.8 "88% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% appreciated the closeness to the beach."
    • 8.8 "Great service."
      9.2 "92% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
      7.9 "79% found the restaurant service to be one of the best."
    • 8.7 "Breakfast is good."
    • 7.2 "Internet works."
    • 6.9 "Food is average."
      5.7 "Only 57% were satisfied with the menu."
      6.8 "Dining area was clean enough, according to only 68%."
    • 6.7 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
      6.8 "Dining area was clean enough, according to only 68%."
    • 6.4 "Rooms are ok."
      6.2 "Only 62% said rooms were clean enough."
      5.3 "Beds were acceptable for 53%."
      6.5 "65% thought the minibar was ok."
    • 4.8 "Pool is below average."
      3.0 "Dirty pool, said 70%."
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    Overall rating

    8.4 Excellent
    based on 1,493 reviews
    • 9.7 "Terrific location."
      9.4 "94% liked the proximity to shopping."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.6 "Breakfast is good."
    • 8.1 "Great service."
      9.2 "92% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      7.4 "Housekeeping was great, according to 74%."
      8.7 "87% found the restaurant service to be one of the best."
      8.1 "81% said the recreation staff was great."
    • 6.9 "Food is average."
      5.5 "Only 55% were satisfied with the menu."
      5.2 "52% thought the dining experience was appropriate."
    • 6.7 "Pool is mediocre."
    • 6.7 "Internet is average."
      6.2 "62% thought the wifi quality was ok."
    • 5.3 "Vibe was decent."
      5.1 "51% considered the lobby entrance to be so-so."
      5.5 "Only 55% thought, the hotel was stylish."
    • 4.6 "Rooms are not good."
      1.2 "88% thought they were poorly maintained."
      4.3 "57% complained about the bathroom."
      1.0 "Air conditioning was criticized by 90%."
      2.2 "For 78%, the rooms looked old."
      4.1 "59% found problems with the furniture."
    • 4.5 "Not very comfortable."
      2.9 "71% thought it was too noisy."
      1.0 "Air conditioning was criticized by 90%."
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    Overall rating

    8.5 Excellent
    based on 142 reviews
    • 9.4 "Wonderful beach."
    • 8.9 "Location is great."
    • 8.4 "Great service."
      8.7 "87% thought the service was very professional."
      9.2 "92% found the staff to be very friendly."
    • 7.6 "Tasty food."
    • 7.3 "High value."
    • 5.0 "Rooms are ok."
    • 4.3 "Not very comfortable."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    data provided by TrustYou

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