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JW Marriott Cancun Resort and Spa
Top Wellness Hotel

Boulevard Kukulkan, 77500 Cancun, QR, Mexico
+52 998 848 9600

S$ 390+

Overall guest ratings

9.2/10 Excellent
based on 1,150 reviews

Review highlights

  • 9.3
  • 9.3
  • 9.2
  • 4.7

Nearby

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    AMENITIES

    • Fitness centre
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Childrens programmes
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Spa
    • Hot tub
    • Child pool
    • Indoor pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • Coffee shop
    • 24 hour front desk
    • Safe
    • Sauna
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Free parking
    • Private beach
    • Designated smoking area
    • Steam room
    • Storage available
    • Free valet parking
    • Wedding services
    • Outdoor tennis
    • Terrace/Patio
    • Internet
    • Wi-Fi
    Less More
    Reviews

    Guest reviews

    Overall rating

    9.2 Excellent
    based on 1,150 reviews
    • 9.3 "Excellent pool."
      7.3 "Clean pool, said 73%."
    • 9.3 "World class service."
      9.5 "95% found the staff to be very friendly."
      9.9 "99% thought the service was very professional."
      7.5 "75% said the reception staff was great."
      7.8 "78% found the restaurant service to be one of the best."
      7.6 "Lovely pool/beach service, according to 76%."
      7.0 "Management was excellent, said 70%."
      8.0 "80% were happy with the room service."
      8.9 "Housekeeping was great, according to 89%."
      10.0 "100% liked the wellness staff."
    • 9.2 "Excellent breakfast."
    • 9.2 "Excellent wellness & sports facilities."
      10.0 "top-notch fitness area, thought 100%."
      10.0 "100% liked the wellness staff."
    • 9.2 "Excellent amenities."
      9.4 "94% thought the building was wonderful."
      8.1 "81% found the grounds to be nice."
      9.6 "96% enjoyed the lobby entrance."
      8.7 "87% thought the architecture was beautiful."
    • 4.7 "Value below average."
      1.4 "The price was too high for 86%."
    • 3.6 "Internet is poor."
      1.5 "85% said the wifi quality was bad."
    View all review categories

    Overall rating

    9.1 Excellent
    based on 667 reviews
    • 9.4 "Excellent pool."
    • 9.2 "Excellent wellness & sports facilities."
    • 9.1 "Excellent breakfast."
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.8 "98% thought the service was very professional."
      7.4 "74% said the reception staff was great."
    • 9.0 "Terrific location."
    • 4.2 "Value below average."
      1.1 "The price was too high for 89%."
    • 3.9 "Internet is poor."
    View all review categories

    Overall rating

    9.0 Excellent
    based on 368 reviews
    • 9.4 "Excellent breakfast."
    • 9.4 "Excellent pool."
    • 9.3 "World class service."
      9.3 "93% found the staff to be very friendly."
      9.9 "99% thought the service was very professional."
    • 9.0 "Terrific location."
    • 8.5 "Amenities are good."
      8.9 "89% thought the building was wonderful."
      7.6 "76% found the grounds to be nice."
    • 4.5 "Value below average."

    Overall rating

    8.9 Excellent
    based on 23 reviews
    • 9.4 "World class service."
    • 8.0 "Rooms are great."

    Overall rating

    9.1 Excellent
    based on 92 reviews
    • 9.4 "World class service."
    • 7.7 "Nice rooms."
    • 7.3 "High comfort."
    • 4.5 "Value below average."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Wellness Hotel
    Guests recommend this as a wellness hotel
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    data provided by TrustYou

    Recent reviews


    Photos

    Photos

    JW Marriott Cancun Resort and Spa - Cancun - Building Provided by Leonardo JW Marriott Cancun Resort and Spa - Cancun - Bedroom Provided by JW Marriott Cancun Resort and Spa JW Marriott Cancun Resort and Spa - Cancun - Bar Provided by Leonardo JW Marriott Cancun Resort and Spa - Cancun - Pool Provided by JW Marriott Cancun Resort and Spa JW Marriott Cancun Resort and Spa - Cancun - Beach Provided by JW Marriott Cancun Resort and Spa JW Marriott Cancun Resort and Spa - Cancun - Lobby Provided by JW Marriott Cancun Resort and Spa JW Marriott Cancun Resort and Spa - Cancun - Lounge Provided by JW Marriott Cancun Resort and Spa JW Marriott Cancun Resort and Spa - Cancun - Restaurant Provided by JW Marriott Cancun Resort and Spa JW Marriott Cancun Resort and Spa - Cancun - Spa Provided by Leonardo JW Marriott Cancun Resort and Spa - Cancun - Gym Provided by Leonardo JW Marriott Cancun Resort and Spa - Cancun - Attractions Provided by JW Marriott Cancun Resort and Spa JW Marriott Cancun Resort and Spa - Cancun - Bathroom Provided by Leonardo JW Marriott Cancun Resort and Spa - Cancun - Bedroom Provided by Leonardo JW Marriott Cancun Resort and Spa - Cancun - Front desk Provided by Leonardo JW Marriott Cancun Resort and Spa - Cancun - Business centre Provided by JW Marriott Cancun Resort and Spa JW Marriott Cancun Resort and Spa - Cancun - Patio Provided by JW Marriott Cancun Resort and Spa JW Marriott Cancun Resort and Spa - Cancun - Pool Provided by JW Marriott Cancun Resort and Spa JW Marriott Cancun Resort and Spa - Cancun - Conference room Provided by JW Marriott Cancun Resort and Spa JW Marriott Cancun Resort and Spa - Cancun - Living room Provided by JW Marriott Cancun Resort and Spa JW Marriott Cancun Resort and Spa - Cancun - Living room Provided by JW Marriott Cancun Resort and Spa JW Marriott Cancun Resort and Spa - Cancun - Beach Provided by JW Marriott Cancun Resort and Spa JW Marriott Cancun Resort and Spa - Cancun - Conference room Provided by JW Marriott Cancun Resort and Spa JW Marriott Cancun Resort and Spa - Cancun - Conference room Provided by JW Marriott Cancun Resort and Spa JW Marriott Cancun Resort and Spa - Cancun - Attractions Provided by JW Marriott Cancun Resort and Spa JW Marriott Cancun Resort and Spa - Cancun - Conference room Provided by JW Marriott Cancun Resort and Spa JW Marriott Cancun Resort and Spa - Cancun - Pool Provided by JW Marriott Cancun Resort and Spa JW Marriott Cancun Resort and Spa - Cancun - Restaurant Provided by JW Marriott Cancun Resort and Spa JW Marriott Cancun Resort and Spa - Cancun - Conference room Provided by Leonardo JW Marriott Cancun Resort and Spa - Cancun - Dining room Provided by Leonardo JW Marriott Cancun Resort and Spa - Cancun - Bedroom Provided by Leonardo JW Marriott Cancun Resort and Spa - Cancun - Lobby Provided by Leonardo JW Marriott Cancun Resort and Spa - Cancun - Bedroom Provided by Leonardo JW Marriott Cancun Resort and Spa - Cancun - Beach Provided by Leonardo JW Marriott Cancun Resort and Spa - Cancun - Spa Provided by Leonardo JW Marriott Cancun Resort and Spa - Cancun - Conference room Provided by Leonardo JW Marriott Cancun Resort and Spa - Cancun - Living room Provided by Leonardo JW Marriott Cancun Resort and Spa - Cancun - Bedroom Provided by Leonardo JW Marriott Cancun Resort and Spa - Cancun - Lobby Provided by Leonardo JW Marriott Cancun Resort and Spa - Cancun - Bedroom Provided by Leonardo JW Marriott Cancun Resort and Spa - Cancun - Bedroom Provided by Leonardo JW Marriott Cancun Resort and Spa - Cancun - Spa Provided by Leonardo JW Marriott Cancun Resort and Spa - Cancun - Spa Provided by Leonardo JW Marriott Cancun Resort and Spa - Cancun - Spa Provided by Leonardo JW Marriott Cancun Resort and Spa - Cancun - Pool Provided by Leonardo JW Marriott Cancun Resort and Spa - Cancun - Spa Provided by Leonardo JW Marriott Cancun Resort and Spa - Cancun - Bedroom Provided by Leonardo JW Marriott Cancun Resort and Spa - Cancun - Restaurant Provided by Leonardo JW Marriott Cancun Resort and Spa - Cancun - Restaurant Provided by Leonardo JW Marriott Cancun Resort and Spa - Cancun - Restaurant Provided by Leonardo JW Marriott Cancun Resort and Spa - Cancun - Restaurant Provided by Leonardo
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