Overview

Hôtel Mercure Carcassonne la Cite

18 rue Camille Saint-Saens, 11000 Carcassonne, Languedoc-Roussillon, France
+33 4 68 11 92 82

S$ 131+

Overall guest ratings

8.4/10 Excellent
based on 1,262 reviews

Review highlights

  • 9.7
  • 8.2
  • 7.4
  • 5.2

Good to know

  • Accessible parking
  • Affordable parking
  • Near city centre
  • Wonderful sightseeing

Nearby

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    About

    A 5-minute walk from the Medieval City and the city center, the Mercure Carcassonne la Cité hotel looks just like a farmhouse in the Languedoc. Whether as a family, on a business trip, or for seminars, you will feel welcome all year round thanks to the hotel's warm, refined decor, outdoor swimming pool during the summer season and tree-filled terrace. We also have a restaurant, a bar with a fireplace, and free, enclosed, private car park, helping you enjoy your stay in Carcassonne.

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    accorhotels.com

    AMENITIES

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Internet
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Terrace/Patio
    • Business centre
    • Laundry service
    • Cable or satellite TV
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    based on 1,262 reviews
    • 9.7 "Terrific location."
      9.4 "Great parking, according to 94%."
      9.9 "City centre within easy reach, said 99%."
      9.9 "99% liked the proximity to sightseeing."
      9.8 "98% thought parking was inexpensive."
    • 8.2 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
    • 7.4 "Good breakfast."
    • 6.7 "Average value."
    • 5.9 "Rooms are ok."
      5.4 "Beds were acceptable for 54%."
      5.9 "59% thought the bathroom was big enough."
      6.9 "Only 69% thought the shower was ok."
      5.6 "Cleanliness of the bathroom was average, said 56%."
    • 5.2 "Average comfort."
      5.4 "Beds were acceptable for 54%."
      5.9 "59% thought the bathroom was big enough."
    • 3.6 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
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    Overall rating

    8.3 Excellent
    based on 858 reviews
    • 9.7 "Terrific location."
      9.5 "Great parking, according to 95%."
      10.0 "City centre within easy reach, said 100%."
      9.9 "99% thought parking was inexpensive."
      9.9 "99% liked the proximity to sightseeing."
    • 8.1 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
    • 6.9 "Breakfast is mediocre."
    • 6.5 "Average value."
    • 6.0 "Vibe was decent."
      5.4 "Only 54% thought, the hotel was stylish."
    • 5.7 "Rooms are ok."
      5.5 "Beds were acceptable for 55%."
      5.5 "55% thought the bathroom was big enough."
      6.6 "Only 66% thought the shower was ok."
    • 5.0 "Average comfort."
      5.5 "Beds were acceptable for 55%."
      5.5 "55% thought the bathroom was big enough."
    • 3.2 "Disappointing internet connection."
      2.3 "77% said the wifi quality was bad."
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    Overall rating

    8.5 Excellent
    based on 378 reviews
    • 9.8 "Terrific location."
      9.5 "Great parking, according to 95%."
      10.0 "City centre within easy reach, said 100%."
      9.9 "99% thought parking was inexpensive."
      9.9 "99% liked the proximity to sightseeing."
    • 8.2 "Pool is good."
    • 7.8 "Good service."
      9.1 "91% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
    • 7.4 "Good breakfast."
    • 6.4 "Average value."
    • 6.1 "Rooms are ok."
      5.6 "Beds were acceptable for 56%."
      5.3 "Only 53% said rooms were big enough."
    • 5.7 "Average comfort."
      5.6 "Beds were acceptable for 56%."
      5.3 "Only 53% said rooms were big enough."
    • 3.7 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
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    Overall rating

    8.2 Excellent
    based on 25 reviews
    • 9.7 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
    • 8.2 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 5.2 "Rooms are ok."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Accessible parking"
    "Affordable parking"
    "Near city centre"
    "Wonderful sightseeing"
    data provided by TrustYou

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