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|Distance to city centre||0.1 km|
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I liked the sauna area downstairs and the rooftop jaccuzzi. The location as the ski-bus stop was literally across the road. It was also very close to the center of the city which was nice for walking after the skiing days.
The staff did not speak English that well and did not try very hard to help us with other matters such as ski-rental or what to do in the vicinity of the hotel. Also as it was an apartments hotel, the amount of cutlery and dishes was too small.
Location Breakfast The owner offered us to deliver our luggage to next hotel
Quiet clean room near the bus stop. Breakfast was a good addition and more than adequate for us. We had a nice deck with view of the mountains from our room with a good shower with plenty of hot water .
Hot tub whirlpool was too cold to use the first day and sauna was too busy to use the second day. We need more help finding restaurants. No advice was offered and the language was a barrier.
It was a wonderful apartment. Would come back for sure !!
WiFi was hard to get, and not much help from deck because they did not understand English. It all worked out.
The property is very close to the city center, plus it has an internal car park. The rooms are reasonably big.
1) The owners/members of staff smoke inside the main office which is not detached from the main reception, plus the main bar at the entrance allows people to smoke. There is no proper ventilation to isolate the smell of smoke As a result, all the hotel (including carpet throughout and smoke free areas) smells like nicotine. The effect was similar to a 1980s Motel. This is quite unacceptable both for families with babies (third hand smoke is as harmful as second hand smoke) or if you consider spending a holiday in the nature with unpolluted air. 2) The staff was unfriendly and unhelpful. When we booked, the room description on booking.com included an internal kitchen. Disappointingly, there was no kitchen in the room. As a result, we didn’t know how to prepare food for our 9 months old baby. The members of the staff refused to admit there was an error on their side. Moreover, when I asked if we could at least quickly use the main kitchen to quickly prepare some food for my son, they said this was impossible because that would have meant cooking in their private kitchen. In reality, the kitchen I had asked to access was used for the hotel customers breakfast rather than being for private use. 3) Given the cost of the room, we found the breakfast quite basic and relatively below the average when compared to the average standard of similar accomodations in Castelrotto. They charged us for a cappuccino, and the coffee was quite disgusting.
Situated in Castelrotto, within the Sciliar-Catinaccio Nature Park, the family run Residence Trocker offers Alpine-style apartments and rooms with a balcony. The property features a small wellness area with free Finnish sauna and Turkish bath. Apartments come with a fully equipped kitchen or kitchenette plus a bathroom with hairdryer. Each has a living area with satellite TV, while some boast views of Mount Sciliar. A shared laundry and ironing facilities are available. You can enjoy drinks, snacks and traditional strudel at the on-site bar with terrace, or relax out in the garden. Here you will also find a solarium and free ski storage with boot warmers. A bus stopping 300 metres from the property links with Bolzano and Bressanone, 27 km away. A public ski bus stops in front of the Trocker Residence and takes you to the Alpe di Siusi ski slopes. Guests receive discounted rates on ski rental.
based on 261 reviews
Things to know
- Awesome terrace
- Clean hotel facilities
- Near city centre
- Spacious rooms
Policies vary by room type and provider.
FAQs when booking at Residence Trocker
Where is Residence Trocker located?
Residence Trocker is located at Via Fostl, 3, 0.1 km from the centre of Castelrotto.
When is check-in time and check-out time at Residence Trocker?
Check-in time is 14:00 and check-out time is 10:00 at Residence Trocker.
Does Residence Trocker offer free Wi-Fi?
Yes, Residence Trocker offers free Wi-Fi.
Does Residence Trocker offer free parking?
Yes, Residence Trocker offers free parking.
Does Residence Trocker offer free airport shuttle service?
No, Residence Trocker does not offer free airport shuttle service.
How far is Residence Trocker from the airport?
Residence Trocker is 78.6 km from Innsbruck Kranebitten. Residence Trocker is 113.1 km from Venice Treviso A. Canova.
Can you bring pets to Residence Trocker?
Yes, Residence Trocker is a pet-friendly hotel.
Does Residence Trocker have a pool?
No, Residence Trocker does not have a pool on-site.
|Innsbruck Kranebitten||78.6 km|
|Venice Treviso A. Canova||113.1 km|
|Ponte Gardena Laion/Waidbruck Lajen||4.3 km|