Campbell Car Hire

Tue 28-2 Pick-up
12:00
Wed 1-3 Drop-off
12:00
Compare vs. KAYAK All | None

Campbell car hire reviews and directory

Hertz
hertz
Car hire reviews:
OK (5.2, 11 reviews)
Car hire locations in Campbell:
1 location
Hertz
Locations in Campbell
3565 Stevens Creek Blvd
+1 408 260 9476
  • 4.7
  • 6.4
  • 6.0
  • 4.7
  • 4.4
Recent reviews
6.8 Good
25 Jun 2016
Pros: Nice and nippy car. Clean and cheap to run.
Cons: Hard to get to/from the pick up point as it was quite remote and not on the tram line. Also an automatic, but I guess there's not much choice on that. Would have been good to know how much the young driver fee was before as well.
6.0 OK
7 Jul 2016
Cons: I will never use hertz ever again
4.4 OK
6 Jul 2016
Unclear pricing
Pros: Hertz has double charged me I have paid carrentals and Hertz has charged ne the full amount again. Now I need to settle this through a billing dispute. The people at the counter absolutely refused to acknowledge that I had already been charged the full amount. Even after I showed them ng credit card statement online.. they actually asked me to go fight with the billing department.Totally unpleasant experience. Would never recommend Hertz again
Cons: Hertz has double charged me I have paid carrentals and Hertz has charged ne the full amount again. Now I need to settle this through a billing dispute. The people at the counter absolutely refused to acknowledge that I had already been charged the full amount. Even after I showed them ng credit card statement online.. they actually asked me to go fight with the billing department.Totally unpleasant experience. Would never recommend Hertz again
2.0 Poor
17 Aug 2016
Please Call Me!
Cons: I returned the car after 2 weeks, but was charged 1 full month on the multi-month program. They rented the car i returned to the lady directly behind me in line. Illegally doubling their profits. I've called 4 times and have been told "Call this dept. Call this store. No call this Dept." I feel cheated and Hertz couldn't care less!
6.8 Good
13 Oct 2016
Mixed bag!
Pros: Quick processing of pick up and drop off. Selection of cars is good. Car was clean.
Cons: Branch manager never in office and I'm still waiting for a call back regarding a charge waiver. I extended my rental over the phone and was given an updated amount. When i asked for an email confirmation they said it couldn't be provided. However when I returned the car I was charged $50 more! Employees said they couldn't do anything and the branch manager wasn't present on two different days when I followed up.
10.0 Excellent
17 Oct 2016
Pros: Friendly customer service
4.4 OK
29 Nov 2016
Kayak.com really messed me up on this....
Cons: I got tickets to fly to San Jose through Kayak, then a rental car at the same time... chose the best deal. Unfortunately the Hertz car rental was not at the airport, it was 10 minutes away... and nobody would help unless I "paid an extra $200". Frustrating at best.
3.2 Mediocre
3 Jan 2017
Worst car rental experience!
Pros: Not much
Cons: 1. This Hertz office is the worst. It took me more than an hour to rent the car (they said the system was down?). When I got the car, there was just half tank of gas. The service is as cold as the winter here. Unbelievable! 2. When I rent the car from Kayak, I bought the insurance. I thought Hertz provides the insurance. I turned out that Hertz charged me extra $600 for the insurance. What a rip-off.
2.0 Poor
10 Feb 2017
Customer service?!?
Pros: I rented cars at SJC many times before and this one should not be any different. I marked pick up and drop off location as SJC and clicked on the best result for what I want and need. I didn't care to prepay for it. Long day of flying. A flight that was delayed several times and then landing at 11:00 pm. Standing in line at the airport rental car center and get the news that the rental location is off the airport. Moreover, it was closed already at 6:00 pm. Called Hertz customer service to have my reservation switched to the airport and was told that they can't do that and I need to wait to 5:00 am so the off airport location opens up... got a perfectly fine car with Dollar and this prepaid transaction is going to be desputed. Thanks but no thanks.
Cons: Bad customer service. Shady reservation and manipulation.
2.0 Poor
18 Feb 2017
Credit Card had fraudulent transactions right afte
Cons: The worst car rental experience so far. My credit card had a series of fraudulent transactions right after. My credit card company had to cancel and reissue the card.
Enterprise
enterprise
Car hire reviews:
Excellent (9.4, 4 reviews)
Car hire locations in Campbell:
2 locations
Enterprise
Locations in Campbell
2470 S Winchester Blvd Suite C
+1 408 378 2822
3581 Stevens Creek Blvd
+1 408 246 6477
  • 9.5
  • 9.0
  • 9.5
  • 9.5
  • 9.5
Recent reviews
9.6 Excellent
1 Oct 2016
Pros: Excellent customer service
Cons: Knob shifter on car. One of 4 round knobs - poor human engineering by Chrysler Windshield was not clean. Streaks visible when driving into sun.
10.0 Excellent
28 Nov 2016
excellent
Pros: service, reliability
8.0 Good
2 Jan 2017
Good and Not So Good
Pros: Our car wasn't ready so they offered a free upgrade, fast service, no hard sale on extras. The only (2) problems we had was the guy helping us wasn't very knowledgeable about credit card issues and what he told us about how much gas we had wasn't what we had. When we returned the car it was the same amount as when we left but the guy said we were short on gas and charged us extra. Not to happy about that!!! Double play!!!
10.0 Excellent
27 Oct 2016
Pros: Guys were great, they Upgraded me for a different car , sweet guy
Cons: car smelled like cigarettes
Avis
avis
Car hire reviews:
Good (6.5, 3 reviews)
Car hire locations in Campbell:
1 location
Avis
Locations in Campbell
3680 Stevens Creek Boulevard Suite B
+1 669 223 0424
  • 6.7
  • 6.7
  • 6.0
  • 6.0
  • 7.3
Recent reviews
10.0 Excellent
28 Dec 2016
Pros: Not as crowded as rental car services at San Jose Airport.
Cons: Not much selection to choose from.
2.0 Poor
1 Jan 2017
Pros: Called me a day before my travel that they do not have cars and are not able to provide me car. I had booked 2 months ago to avoid such thing. At least they called me so leaving with 1 star.
7.6 Good
31 Jan 2017
Pros: Good value for the price we paid. The other car companies were 2x the price.
Cons: No overnight dropoff at this location. Was not told the insurance i bought was not though Avis directly. It was through a 3rd party.
Budget
budget
Car hire locations in Campbell:
1 location
Budget
Locations in Campbell
3680 Stevens Creek Boulevard
+1 669 244 4335
18 travellers who rented a car in Campbell gave the car agency they used an average rating of 6.4

Car hire locations in Campbell

Campbell
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