Pros: Really bad bad experience, and this is the second time. I would never rent their car anymore.
20 Feb 2017
Pros: Drop off and pickup were easy. Car was clean. Price was right.
Cons: The customer service was minimal.
27 Feb 2017
Cons: Made reservation online. Took a Uber to get there and the person just simply said I"we don't have cars, I am sorry, have a great day."
10 Apr 2017
Would not honor rental. Still waiting on refund.
Cons: Hertz would not honor prepayment for rental and I was not allowed to get a car because I paid with a debit card. They are trying to penalize me for a cancelation, when it was them that canceled. I was supposed to hear back from them in 24 hours, but it has been 4 days and still nothing. I will not be using their services any more.
10 Apr 2017
Purchased from elsewhere
Cons: I was unable to rent a car from hertz because after preparing with a debit card, had to show a credit card at counter. I do not own a credit card. I went with enterprise.
30 Aug 2017
Pros: Car was fine, if not the model suggested online. Pickup & dropoff were fairly easy. We haven't seen the charges appear on the credit card yet, so we can't tell if there will be surprises.
Cons: Big disappointment was the daily charge for a second driver - my wife - that raised the rental fee by 50%.