Pros: Very satisfied with the quality and cleanliness of Toyota Siena rental van. Customer service at Hertz was professional.
14 Jul 2016
Pros: All was good with the car as far as room and mechanical wise
Cons: The car was dirty though with stuff left from the previous person
27 Feb 2017
A bit dissapointed
Pros: The friendliness of the first Hertz car rental place.
Cons: My parents drove across the country on a tire that was very dangerous. We found another Hertz car rental place to see if they could help, but they refused to do so and told my parents it was their own problem to face. We contacted the original Hertz place and was told completely differently and my parents got a different car. I was dissapointed in the lady's rude remarks and the fact she didn't care about my parents safety TRULY dissapointed me.
Cons: It turns out this location closed a long time ago. We found this out after racking up $100 in taxi fares searching, finally finding an abandoned Budget office. This was incredibly frustrating. After speaking with Budget directly, they said this is a private franchise and that they weren't sure when it closed. They plan to investigate.