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San Bruno Car Hire

Wed 7-12 Pick-up
12:00
Thu 8-12 Drop-off
12:00
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San Bruno car hire reviews and directory

Alamo
alamo
Car hire reviews:
Excellent (8.8, 131 reviews)
Car hire locations in San Bruno:
1 location
Alamo
Locations in San Bruno
780 North Mcdonnell Rd
+1 888 826 6893
  • 8.8
  • 8.8
  • 8.9
  • 8.6
  • 8.7
Recent reviews
10.0 Excellent
11 Oct 2015
Pros: Very fast dropoff, no problems with changing the method of payment.
4.0 Mediocre
9 Nov 2015
Model
Cons: They got me Volvo wagon for the premium car that I reserved. And they sold me navigation but the car already has navigation installed. Poor customer service!!
9.2 Excellent
4 Dec 2015
Pros: Nice Dodge Charger in the Full Size selection Extremely good rate $133/wk all in Clean, economical, first rate
Cons: Nothing
10.0 Excellent
26 Mar 2016
Pros: George was very friendly and helpful. Definitely will consider Alamo when I visit San Francisco again.
9.6 Excellent
7 Apr 2016
Pros: The pick up and dropping of was excellent, fast and customer friendly
Cons: I returned the car on Saturday as opposed to Sunday morning and did not received any credit for that.
10.0 Excellent
5 May 2016
Pros: Kiosk + fast renting + choosing the car in the category you paid for
7.6 Good
10 May 2016
Cons: insurance opacity
8.4 Excellent
6 Jun 2016
Pros: The dropoff person was very helpful
Cons: The pickup person seemed unhappy and wasn't very friendly. Price was also a bit high but I understand that's SF.
10.0 Excellent
14 Jun 2016
Smooth operation !
Pros: I loved being able to check-in at a machine rather than waiting in line. Loved that I got to select the car on my own from 4 different cars... (and also that the contract read that I can take as much time as I wanted to select) A very easy process through and through.
2.0 Poor
31 Oct 2016
Cons: They got my reservation but refused to give me a car. No explanation was given, and they also refused to give me my money back. I rented a car with another company instead.
Enterprise
enterprise
Car hire reviews:
Excellent (8.6, 92 reviews)
Car hire locations in San Bruno:
2 locations
Enterprise
Locations in San Bruno
734 San Bruno Ave E
+1 650 873 7413
780 North Mcdonnell Rd
+1 650 697 9200
  • 8.7
  • 8.8
  • 8.7
  • 8.2
  • 8.3
Recent reviews
10.0 Excellent
3 Dec 2015
Ford Flex
Pros: The simplicity of booking. The attentiveness of staff and their attention to detail. Their willingness to ensure that we received value for money.
Cons: Nil.
10.0 Excellent
30 Apr 2016
Pros: Super friendly and helpful staff. Really fast to get the car and drip off. Clean car.
10.0 Excellent
2 Jun 2016
Pros: Quick return process, kind staff
8.0 Good
4 Aug 2016
Pros: Excellent service and very easy.
Cons: Unfortunately there were no cars available in the category I booked or even similar ones. I had a car that was perfectly comfortable, but not what I really wanted.
8.0 Good
12 Aug 2016
Does what it says on the tin
Pros: Uneventful hire, all went well.
Cons: That Jeep is a gas guzzler.
8.8 Excellent
8 Sep 2016
Pros: Very easy and quick rental return.
8.0 Good
13 Oct 2015
Pros: Great staff
Cons: Disorganized drop off
6.8 Good
18 Oct 2015
Not enough information
Pros: The car was great. Given a great SUV for our trip. We had more luggage and enjoyed the extra room
Cons: I was not told about all the additional charges from the airport. I could have gone by cab outside the airport and saved $150.00. They tell you everything about the car except how much it is.
10.0 Excellent
28 Oct 2015
Great as always
Pros: They try hard and it shows
Cons: N/A
10.0 Excellent
1 Nov 2015
Pros: I'm a big fan of enterprise. When I showed them the price that I was quoted with kayak. They immediately changed it. Customer service is always reliable and great.
Dollar
dollar
Car hire reviews:
Good (6.3, 54 reviews)
Car hire locations in San Bruno:
1 location
Dollar
Locations in San Bruno
780 Mcdonnell Rd
+1 866 434 2226
  • 6.0
  • 7.0
  • 6.4
  • 5.7
  • 6.1
Recent reviews
2.0 Poor
30 Oct 2015
Pros: Nothing.
Cons: As we had a different car to the one we paid for we were told we would get any money refunded at the drop off. This didn't happen. The staff at the drop off spoke poor English and no on could tell us where to get our money back. Overall bad experience.
8.0 Good
30 Oct 2015
Easy to find and no problems
Pros: Simple instructions and a simple system for a drop-off. No complaints
10.0 Excellent
20 Sep 2016
Extremely Helpful
Pros: I had picked up the car in LA and driven it to SF. LA had been awful and overcharged me, refused to correct the billing and told me just to report the charge to the credit card company. When I arrived at SF I spoke immediately to the manager, Sophia, and she apologised and amended everything without hesitation. Complete contrast to my experience at the LAX pick up.
8.8 Excellent
26 Oct 2016
Great Service
Pros: Employees were helpful...and their computers worked well to make their job more efficient. I picked-up car rental very late at nite and the service was excellent!
Cons: Nothing
10.0 Excellent
8 Nov 2016
Pros: Easy and fast. No BS.
2.0 Poor
17 Oct 2015
Horrible service and over 2 hour line-up to get yo
Cons: i could not even wait any longer, after standing in not moving line up to get your car for the past 2 hours, therefore i got to a neighboring counter of "entrerprise rental car" and got my car within 3 minutes. dollar is a nightmare. i am never renting a car from them again....
7.2 Good
19 Oct 2015
Cons: Made me wait 20 minutes until midnight before would rent me the car.
5.2 OK
19 Oct 2015
Cons: Horrible planning when we tried to pick up the car. Waited for over an hour at Dollar while every other rental agency was wide open. Very close to walking out and paying more to another company because it was so terrible.
2.0 Poor
21 Oct 2015
2 hour wait...
Pros: Nothing. It was a 2 hour wait for a car, so we went with Hertz instead.
Cons: The experience was terrible. There was a 2 hour line at the rental counter. I will never use Kayak or Dollar again.
6.8 Good
26 Oct 2015
Long wait times at SFO and beware if you fill your
Pros: Painless drop off.
Cons: Pick-up line was combined with Thrifty. The line was very long to pick up the car - 45 minute wait time. Would recommend additional staff to support peak hours. Would be great if the attendant let customers who are filling their own gas know that a fee is incurred if the gas is filled outside of a few mile radius.
Thrifty
thrifty
Car hire reviews:
Good (7.4, 44 reviews)
Car hire locations in San Bruno:
1 location
Thrifty
Locations in San Bruno
780 Mcdonnell Rd
+1 877 283 0898
  • 7.3
  • 7.9
  • 8.1
  • 6.7
  • 7.2
Recent reviews
4.4 OK
3 Dec 2015
They ripped us off for the toll pass, have not res
Pros: Car was fine
Cons: The agent lied about both gas prices and tolls, so we spent $450 for a rental that should have been about $200. They failed to respond when I complained by email.
5.2 OK
1 Oct 2016
Price and dropoff
Cons: The price was risen a lot compraring with the final price we had to pay for the vehicle. As you can see my reservation I requested to dropff the car at 5:30 am and we asked and confirm at the pick up point if someone would be at the dropoff location and we were told "yes, is an airport therefore people is 24 hours there" sadly no one was there and we had a flight to catch so we barely made it and we had to drop it roughly .
7.2 Good
16 Oct 2015
Car was marred in places inside and out
Pros: The price of my rental couldn't be beat! Returning was a breeze.
Cons: The car was marred on the fabric in several places and had burn marks. The outside was also visibly damaged in places and I was nervous I would be charged for the damage (still waiting to see). The line to pick up my car was long and delayed me about an hour, but all of the airport rental lines at SFO are very long, and this might have been the shortest one. The rental agent was pushy on trying to get me to upgrade, but that's not unique to this company.
2.0 Poor
19 Oct 2015
Pros: I returned the car in Newport Beach so did not use Thrifty in SF.
2.0 Poor
26 Oct 2015
long wait at Thrifty rental car counter in SFO
Cons: We waited almost 2 hours in line at the Thrifty rental car counter at SFO
7.6 Good
28 Oct 2015
Pros: Newer vehicle, easy pick-up and drop-off.
Cons: Car was a bit dirty and windows streaked. Could of made sure the car was clean and ready to go for the next customer.
4.8 OK
1 Nov 2015
Pros: Clean, comfortable car for a good price
Cons: Waited over an hour and a half after a very long flight to pick up our car. We have a 2 year old and this is completely unacceptable. If I could have gone to another company at that time I would have. Will most likely never use Thrifty again. The price isn't that good for such a long wait.
8.8 Excellent
3 Nov 2015
Pros: the car was very clean and it was brand new. The drop off went very smoothly. All staff we dealt with were very polite.
10.0 Excellent
20 Nov 2015
Rental on SFC
Pros: Great costumer service. Easy pick up and return. Traveled from San Francisco to Las Vegas with a great compact SUV
4.0 Mediocre
30 Nov 2015
Thrifty needs to improve its service
Pros: Minivan was comfortable.
Cons: Car smelled like smoke. Pickup was extremely inefficient despite "blue chip" membership. Dropoff was also inefficient.
Budget
budget
Car hire reviews:
Good (7.5, 23 reviews)
Car hire locations in San Bruno:
1 location
Budget
Locations in San Bruno
780 Mcdonnell Road
+1 650 877 0998
  • 7.3
  • 8.4
  • 7.3
  • 6.9
  • 7.6
Recent reviews
8.0 Good
20 Aug 2016
Easy pickup
Pros: Car was ok
8.0 Good
17 Nov 2016
Pros: Good efficient pick up and drop off
Cons: I didn't like the car - a Nissan and it had the remains from sticky tape attached to it in various places
10.0 Excellent
17 Oct 2015
Pros: The Nissan Altima was very comfortable, easy to drive and responsive. The trunk was spacious. Great gas mileage.
5.2 OK
1 Nov 2015
Pros: Clean
Cons: Promised Airline Mileage was not what was promised. Staff did not work in the best interest of customers who had reservations. Rather, they tried to keep the lot "fat" with cars for customers who were willing to pay a higher price.
7.6 Good
10 Nov 2015
Cons: Long wait period to pick up vehicle.
8.4 Excellent
14 Nov 2015
Pros: Staff were on-site even at 4 in the morning.
Cons: Waiting to make the drop off. Would've preferred the option to leave the keys through a self check out process.
10.0 Excellent
18 Nov 2015
Pros: Easy drop off!
6.0 OK
25 Nov 2015
Cons: The line to get a car at SFO was 20 minutes long. No other agencies had lines at all.
6.8 Good
9 Dec 2015
Thanksgiving week rental
Pros: The car had enough room for 4 people and was very clean. Check in/out was quick even early in the morning.
Cons: Wanted an AWD, the car had stalled a few times and had difficulty starting once.
6.0 OK
29 Dec 2015
overheating car
Pros: The car must have had a leak because it overheated twice. The first time I called and they told me to add water. I did and then two days later it happened again but this time I didn't have any water and I had to wait until someone could drive to the beach and get me some. It was a hassle and not something I expect in a rental car. It had 25,000 miles.
Hertz
hertz
Car hire reviews:
Good (7.4, 17 reviews)
Car hire locations in San Bruno:
2 locations
Hertz
Locations in San Bruno
780 Mcdonnell Road
+1 650 624 6600
958 El Camino Real
+1 650 876 1866
  • 7.4
  • 8.1
  • 7.8
  • 6.5
  • 7.3
Recent reviews
8.8 Excellent
8 Nov 2016
check in
Pros: comfortable, however, no space for luggage. Car was in excellent shape. Pretty clean but maybe could use air freshener.
Cons: At check in, I had to wait because that large of a van was not available at check in. Car was clean just smelled a little.
2.8 Mediocre
12 Aug 2016
Criminals
Cons: These jack holes jacked up the price almost $200 on pick up. And didn't include a jack (or a tire) in the boot to boot! Service was some jacked out green-screen operator on a creepy skype call thing at the airport, and then my clan and I had to walk. And walk. And walk. "Why are we walking, p'pa?" asked my young daughter. "Did we not make a success at the hiring of an automobile? America is very great, but why is there so much walking to come to an automobile you have just sold grand m'ma's jewels to hire? P'pa... p'pa, I'm getting hungry. Is it much further?" Our poor son Edmund died of typhoid, and we lost half our supplies trying to fjord the river. Nothin' but hate, you profiteering money gluttons. Toodles.
8.0 Good
22 Aug 2016
Cons: I hate how they try to nickel and dime you
3.6 Mediocre
29 Aug 2016
Upselling and poor communication
Pros: Nice car, easy return
Cons: I prepaid for my car on the website ($230). When I went to pick up the car, I went through the standard up-sells and declined them (~10 minutes of saying no). When it came time to give me a car, the up-sells became less obvious and the sales person led me to believe that the cost I was reviewing was the price I paid online. She showed me cars that were way above what I had paid ($500) for about 20 minutes as I continually kept our conversation focused on the price I had already paid. She then offered me a car "30 dollars cheaper than I had paid" ($200 total) and I took it. Turns out that $200 was in addition to the $230 I had already paid. Even though I asked for confirmation that I was not paying more than I had prepaid, it retrospect, she never actually answered that question outright - she never lied, just dodged. I feel played and Hertz now feels like a sleazy company. I'll go with any of the other multiple car rental companies next time.
6.0 OK
3 Sep 2016
A bit of a hassle at drop off
Cons: There was a significant scrape on the car when we picked it up. They claimed it was our responsibility. We were in a rush to get to a flight but they made us fill out paperwork. I argued that if their records were correct to begin with, we wouldn't have to risk missing our flight.
7.6 Good
12 Sep 2016
Fine
Pros: Car was fine. Clean. Pickup was easy.
Cons: $186 for a one-day, one-way rental seemed excessive.
8.0 Good
12 Sep 2016
Good value rental
Pros: Good value rental.
Cons: Car hadn't been well cleaned since last rental.
5.6 OK
23 Sep 2016
Cons: Outrageous SFO fees.
5.6 OK
2 Oct 2016
Mixed bag
Pros: The people we dealt with were friendly. Drop-off was easy and quick. The car was clean and in good shape.
Cons: Pick-up at SFO was bad. The first agent (a video representative) couldn't find the stall the car was supposed to be in. The second agent (after standing in a second line, of course) found the car's location. When we went to get it, the third agent informed us the car had already been given to someone else. This person then gave us a different kind of car, which magically had the same exact rate as what we had prepaid.
8.8 Excellent
19 Oct 2016
Cons: Only had 2 people working the counter. Waited 30 min in line.
National
national
Car hire reviews:
Excellent (8.6, 6 reviews)
Car hire locations in San Bruno:
1 location
National
Locations in San Bruno
780 North Mcdonnell Rd
+1 888 826 6890
  • 8.7
  • 8.7
  • 8.7
  • 8.3
  • 8.7
Recent reviews
8.0 Good
9 Apr 2016
Cons: So absurd to have to give a printed voucher to national when they have the reservation in their it system And they don't want to print it for you Ladies at the pick up asked for it but the guy at the return was more flexible
10.0 Excellent
18 May 2016
Great car, great service
Pros: Great car, great service
Cons: Nothing
5.6 OK
5 Feb 2016
Don't buy insurance through kayak
Cons: I bought the insurance through kayak when I requested the rental car and then at pick up the national person tried to get me to buy more insurance because the insurance I got wasn't valid. Everyone tries to rip you off.
10.0 Excellent
29 Feb 2016
Great experience
Pros: Everything
Cons: Nothing
10.0 Excellent
20 Aug 2016
Pros: quick and easy getting a vehicle ( important when its 3am and you've got 3 kids under 5 with you.)
8.0 Good
29 Aug 2016
Pros: good service
Cons: had to pay more than was quoted
367 travellers who rented a car in San Bruno gave the car agency they used an average rating of 8.1

Car hire locations in San Bruno

San Bruno
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