Santa Fe Car Hire

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Santa Fe car hire reviews and directory

Hertz
hertz
Car hire reviews:
Good (6.9, 25 reviews)
Car hire locations in Santa Fe:
6 locations
Hertz
Locations in Santa Fe
100 E San Francisco St
+1 505 238 7836
121 Aviation Dr Bldg 303 Ste 6
+1 505 471 7189
125 Washington Avenue
+1 505 438 4650
20 Buffalo Thunder Trail
+1 505 438 4650
2010 Cerrillos Road Ste 7
+1 505 438 4650
309 W.san Francisco Street
+1 505 995 4514
  • 6.9
  • 7.2
  • 7.2
  • 6.5
  • 6.8
Recent reviews
4.0 Mediocre
11 Nov 2016
Check your own fluids before you leave.
Cons: I was sent off with almost no brake fluid in the rental car. The low brake fluid sensor went off on a rainy mountain pass, it was a very scary drive. When I called the rental place they said" The Hertz people in Albuquerque are supposed to be in charge of filling car fluids. Very unhelpful.
8.4 Excellent
28 Sep 2016
better booking through Kayak than Hertz
Pros: At Kayak, we had straightforward car rental booking and the pricing and the car availability were good. The Hertz rental agent in Santa Fe was friendly and helpful and worked hard to help everyone as quickly as he could despite some tech challenges. The rental car and car return were super easy to get to and find (such a tiny airport!).
Cons: After looking at Kayak, we attempted to look at the Hertz site directly and it was confusing and inconsistent in what it said was available. Somewhere I thought I read we'd have to take a shuttle to get our rental car which wasn't the case and was a bit confusing in trying to line up our plans and estimate our arrival time at our host's house.
2.4 Mediocre
5 Oct 2016
"make and model not guaranteed", but thats what I
Pros: Good gas mileage
Cons: I requested a Nissan Sintra and received a Toyota Yaris. Bad start to hear my purchase was not guaranteed, because I tend to request things that actually fit my need. My luggage could not fit in the trunk which meant we had to keep it in the back seat where it could have gotten stolen. Therefore we were worried about theft half of the trip and trying to cover everything and put valuables under seats. The Yaris is also too small for the freeway driving we were doing. It felt like a death trap because they gave a car with a tire leak and when the car picks up speed the tires are so small that they have a tough time having a solid grip on the road. Very disappointed and felt unsafe.
10.0 Excellent
24 Oct 2016
Pros: Price thru kayak was very good
10.0 Excellent
7 Nov 2016
Pros: Excellent service, no line, very easy and convenient. Drop off in ABQ was no issue or expense.
9.2 Excellent
5 Jan 2017
Major Hertz hassle
Pros: The Hertz reps at the Santa Fe airport were very congenial and helpful. Easy pick up process.
Cons: Hertz handled my call about a flat tire on the road at 9pm and sent a serviceman to install the spare, instructing me to drive 30 miles to a tire shop that was open until 11pm. When I arrived, the tire shop was actually closed. The Hertz call center rep advised me that there were no other options and no Hertz rental office within 125 miles so I was told to drive home (250 miles) on the spare at 55 mph. Against my better judgement, I did so and arrived home at 4am.
10.0 Excellent
10 Feb 2017
Pros: great service easy
10.0 Excellent
30 Aug 2016
Customer service
Pros: The ladies I dealt with went out of their way to make the experience efficient and enjoyable. They did everything in their power to make the trip enjoyable and surpassed expectations. Thank you again for all you did.
2.0 Poor
11 Jul 2016
No car available!!
Cons: While I had a confirmation number, I did not have a car. The local agency called me very belatedly to let me know it would be in my best interest to formulate a "back-up" plan as they did not have a car available for me.
4.8 OK
6 Sep 2016
Flight delay led to 4 times the price I was quoted
Pros: Car quality
Cons: My flight got delayed and I could only show up at a local Hertz location 30 min after closing. I was originally quoted ~$25/day for the car. They said it was too late, I had to try the airport. The airport quoted me ~$75/day, it was absurdly high. I returned it after 4 days and the bill was ~$400. Unbelievable, I ended up paying $100/day (4x what was quoted to me on Kayak).
Avis
avis
Car hire reviews:
Excellent (8.2, 15 reviews)
Car hire locations in Santa Fe:
2 locations
Avis
Locations in Santa Fe
121 Aviation Drive, Unit 3
+1 505 471 5892
1946 Cerrillos Road
+1 505 820 7943
  • 8.3
  • 8.3
  • 8.5
  • 8.1
  • 8.0
Recent reviews
10.0 Excellent
9 Apr 2016
Pros: Easy pickup and drop off. Nice car.
7.6 Good
9 Apr 2016
Pros: Good little car.
Cons: Didn't realize the extra fees for liability were charged per day. That ended up being way too high.
7.2 Good
24 Aug 2016
Outside dirty but helped when needed ...
Pros: When lost keys provided good support.
Cons: Car was dirty on outside. Replacement car was smaller than original rental.
10.0 Excellent
6 Sep 2016
Fast and efficient service
Pros: Staff were very quick to complete paper work so we could start our vacation
10.0 Excellent
9 Oct 2016
Pros: Friendly counter help. Very nice and helpful
Cons: Selection of cars available
9.6 Excellent
28 Nov 2016
Pros: Everything except the closing time of 7pm.
10.0 Excellent
28 Mar 2017
Fast service out in no time
Pros: Friendly staff
6.0 OK
30 May 2017
Pros: I liked the car(Hyundai Elantra)! Great gas mileage, good interface. I received great customer service over the phone, problems were resolved rapidly!
Cons: Car was a little dirty, had a few cigarette burns in the seats.
8.0 Good
19 Jan 2016
Great price and helpful staff
Pros: After getting an outrageous quote for a rental car directly through a rental company, I decided to try Kayak. Kayak was great! I was able to obtain a rental vehicle for $400 less than my original quote. I was able to get a vehicle from Avis that was just what we had hoped for. The Avis staff was friendly and helpful both at pick up and return. I will definitely use them again.
2.0 Poor
10 Feb 2016
Cons: They did not have the car we reserved, and were going to charge me extra to upgrade to something that they had on the lot. They should have waived that fee given that they didn't have the car we reserved.
Budget
budget
Car hire reviews:
Good (6.8, 8 reviews)
Car hire locations in Santa Fe:
1 location
Budget
Locations in Santa Fe
1946 Cerrillos Rd
+1 505 984 1596
  • 6.0
  • 7.8
  • 7.3
  • 6.8
  • 6.0
Recent reviews
5.6 OK
22 Jun 2016
BUDGET MAY NOT RENT TO YOU
Cons: Although I was able to book a reservation and obtain car insurance through Kayak, Budget denied my debit card. Therefore I was unable to rent the car. It shouldn't be possible to book a reservation and then be denied car rental.
10.0 Excellent
5 Dec 2016
Pros: Service is quick and cars are always clean and ready
Cons: I agree with one other person a short overview of features would be nice.
4.8 OK
7 Feb 2017
Overcharged
Cons: I was overcharged $140.25 and offered no explanation. Will not be usuing Budget/Kayak in the future. This is the first time I booked through this service. I travel a lot and have never been deceived in this manner.
9.6 Excellent
25 Mar 2017
Pros: Service staff very nice and accomodating
Cons: I'm too short to get in and out of VW Jettas
10.0 Excellent
9 Apr 2017
Good Job Budget
Pros: Courteous counter personnel. Quick, efficient check out. Will be back again.
10.0 Excellent
6 May 2017
Efficient, courteous and effective service.
Pros: Small but efficient franchise. Service personnel were efficient, courteous, and friendly. Car and paperwork ready when I arrived. In and out in 5 minutes. Good car, clean, low mileage, full tank.Who could ask for anything more! I'm happy to recommend this location.
Cons: N/A. It was all good.
2.0 Poor
7 Jun 2017
Pros: I showed up to the rental car location around 12:30PM. The location closed at 12:00PM! Nobody called to tell me and the hours of the location were not listed on my reservation. It was such a disappointing experience and it ruined my plans for the afternoon.
2.0 Poor
11 Jul 2017
Pros: OK - not an upscale place, but ok.
Enterprise
enterprise
Car hire reviews:
Excellent (8.8, 8 reviews)
Car hire locations in Santa Fe:
2 locations
Enterprise
Locations in Santa Fe
1611 St. Michael's Drive
+1 505 986 1414
3961 Cerrillos Rd
+1 505 424 1134
  • 8.8
  • 9.0
  • 8.5
  • 8.5
  • 9.0
Recent reviews
10.0 Excellent
5 Nov 2016
Great service!
Pros: Friendly and professional staff.
Cons: Cramped parking
10.0 Excellent
28 Nov 2016
Easy pick up/drop off and free upgrade
Pros: Even though I had to wait awhile to pick up my car, the staff was friendly as they buzzed around tending to cars and customers. Olivia gave me a free upgrade and that ride was smooooooth for my 4 hour drive down south. Checking back in was a snap. I'd use Enterprise through Kayak again in a second. Best prices in Santa Fe.
2.0 Poor
29 Nov 2016
Cons: Por customer service...Didn't like my rental... Never again
10.0 Excellent
11 Oct 2016
Nothing not to like. Perfect car for what we neede
Pros: Van driver was really friendly and helpful. Office staff were pleasant.
10.0 Excellent
29 Nov 2016
Customer Service Great!
Pros: Customer Service was able to switch out our vehicle halfway through our rental agreement so we could have more room. They called us back right away and got us on our way.
10.0 Excellent
6 Jan 2017
Pros: What an amazing team--they were so considerate, generous, professional, prompt, and courteous. Give them all a raise. Seriously!
Cons: Nothing to say here--everything was awesome.
10.0 Excellent
14 Feb 2017
Pros: Very customer focused, very helpful and willing to go the extra distance for you.
Cons: Return was difficult due to my lack of attention to return location hours of operation. The manager explained a local security issue regarding the use of after hours drop box that precludes the local area offices from using this option. After hours drop will improve in the Santa Fe area as an airport location is due to open soon (they have the concession rights, just waiting on the airport to move on execution of new lease/concession.
8.0 Good
29 Mar 2017
good value, mechanical problem with car, long wait
Pros: Car performed well and was clean. Great value for 1 way rental
Cons: Car was smaller than I was expecting Right headlamp not adjusted properly Long wait to pickup the car
56 travellers who rented a car in Santa Fe gave the car agency they used an average rating of 7.5

Car hire locations in Santa Fe

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Santa Fe