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Sanctuary Resort

Lot 342 Mukim Sungai Karang, Cherating 26080, Malaysia
+60 9581 9559

S$ 103+

Overall guest ratings

5.1/10 OK
based on 298 reviews

Review highlights

  • 9.7
  • 4.5
  • 3.3
  • 3.2

Nearby

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    About

    When you stay at Sanctuary Resort in Cherating, you'll be on the riverwalk and within the vicinity of Cherating Beach. This beach aparthotel is within the region of Cherating Turtle Sanctuary and Natural Batik Factory.

    Rooms

    Make yourself at home in one of the 110 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. Rooms have private balconies. Wireless Internet access (surcharge) is available to keep you connected. Conveniences include phones and coffee/tea makers, and housekeeping is provided daily.

    Amenities

    Enjoy recreational amenities such as an outdoor pool and a fitness center. This aparthotel also features wireless Internet access (surcharge), an arcade/game room, and gift shops/newsstands. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

    Dining

    Enjoy a meal at one of the aparthotel's dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Relax with your favorite drink at a bar/lounge or a poolside bar.

    Business, Other Amenities

    Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this aparthotel consist of conference space and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

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    Hotels.com

    AMENITIES

    • Fitness centre
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Wi-Fi
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Air-conditioned
    • Free parking
    • Playground
    • Private beach
    • Storage available
    • Hot tub
    • Concierge service
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Game room
    • Child pool
    • Bar/Lounge
    • Coffee shop
    • Kitchen/Kitchenette
    • Pets not allowed
    • Designated smoking area
    • Terrace/Patio
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    5.1 OK
    based on 298 reviews
    • 9.7 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
    • 5.3 "Average value."
    • 4.5 "Service is below average."
    • 3.3 "Rooms are not good."
      1.6 "84% said rooms were dirty."
      0.4 "96% complained about the bathroom."
      0.0 "100% thought they were poorly maintained."
      0.7 "93% didn't like the uncomfortable beds."
      0.0 "100% said the bathroom was dirty."
      0.8 "For 92%, the rooms looked old."
      1.1 "89% had problems with the shower."
      1.1 "89% found problems with the furniture."
      0.0 "100% thought the tv was sub-standard."
    • 3.2 "Food is inedible."
      0.0 "For 100%, the dining experience was not enjoyable."
    • 2.9 "Horrible pool."
      0.0 "Dirty pool, said 100%."
    • 2.5 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
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    Overall rating

    5.2 OK
    based on 298 reviews
    • 9.7 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
    • 4.7 "Value below average."
    • 4.6 "Service is below average."
    • 3.0 "Awful rooms."
      0.3 "97% complained about the bathroom."
      1.2 "88% said rooms were dirty."
      0.0 "100% thought they were poorly maintained."
      0.8 "92% didn't like the uncomfortable beds."
      0.0 "For 100%, the rooms looked old."
      0.0 "100% said the bathroom was dirty."
      0.1 "99% found problems with the furniture."
      0.0 "100% thought the tv was sub-standard."
      1.3 "87% had problems with the shower."
    • 2.9 "Food is inedible."
    • 2.8 "Disappointing internet connection."
    data provided by TrustYou

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