Overview

Chicago's Essex Inn

800 South Michigan Avenue, Chicago, IL 60605, United States
+1 312 939 2800

S$ 126+

Overall guest ratings

7.1/10 Good
based on 5,147 reviews

Review highlights

  • 9.1
  • 8.2
  • 4.3
  • 4.1

Nearby

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    About

    Location. This Chicago hotel is across the street from popular Grant Park and 3 blocks from the Loop business district. A metro station is nearby. The Field Museum, Shedd Aquarium, and the Art Institute of Chicago are within a 10-minute walk of the hotel.

    Hotel Features. At the fitness center, guests can watch multiple TVs while accessing treadmills and elliptical machines. Free WiFi is available to guests during their stay at this non-smoking hotel.

    Guestrooms. Air conditioned rooms, decorated with museum and art posters, offer refrigerators and coffee/tea makers. Beds are triple-sheeted and include duvets. Flat-screen TVs have premium channels. Free WiFi, desks, and in-room safes are also provided.

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    AMENITIES

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Concierge service
    • Laundry service
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • No smoking
    • Bar/Lounge
    • Express check out
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    7.1 Good
    based on 5,147 reviews
    • 9.1 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
      9.6 "Near to public transport, according to 96%."
      9.6 "City centre within easy reach, said 96%."
      8.5 "85% liked the proximity to shopping."
      8.7 "Easily accessible by car, said 87%."
      10.0 "100% thought it was easy to get to the train station."
    • 8.2 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
      9.5 "95% said the concierge service was amazing."
      7.5 "75% were impressed by the valet service."
      7.7 "Hotel security was great, thought 77%."
      9.4 "94% said the recreation staff was great."
    • 6.5 "Average value."
      6.0 "The price was ok for 60%."
    • 6.1 "Pool is mediocre."
    • 5.0 "Average cleanliness."
      5.4 "54% thought the cleanliness of the hotel was average."
      6.0 "Only 60% said that wellness & sports facilities were clean enough."
    • 4.3 "Breakfast is below average."
      3.4 "66% said the breakfast was too expensive."
    • 4.1 "Rooms are not good."
      1.5 "85% complained about the bathroom."
      2.3 "77% said rooms were small."
      5.0 "Only 50% said rooms were clean enough."
      0.8 "92% thought they were poorly maintained."
      0.5 "95% criticized the small bathroom."
      1.7 "For 83%, the rooms looked old."
      2.1 "Air conditioning was criticized by 79%."
      1.7 "83% had problems with the shower."
      2.0 "80% found problems with the furniture."
      2.5 "75% said the bathroom was dirty."
      4.2 "58% were disappointed with the minibar."
    • 3.6 "Not very comfortable."
      2.3 "77% said rooms were small."
      0.5 "95% criticized the small bathroom."
      2.0 "80% thought it was too noisy."
      2.1 "Air conditioning was criticized by 79%."
    • 3.5 "Internet is poor."
      2.4 "76% said the wifi quality was bad."
    • 3.3 "Bad amenities."
      3.2 "68% thought the building wasn't nice."
      4.2 "For 58%, the lobby entrance was sub-standard."
      0.4 "96% complained about the elevator."
      0.9 "91% thought the facilities needed updating."
      1.8 "82% didn't like the architecture."
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    Overall rating

    7.4 Good
    based on 2,007 reviews
    • 8.8 "Location is great."
      9.6 "96% liked the proximity to sightseeing."
      9.4 "City centre within easy reach, said 94%."
      9.5 "Near to public transport, according to 95%."
      9.9 "99% enjoyed the restaurants & bars nearby."
      8.4 "84% liked the proximity to shopping."
      8.9 "Easily accessible by car, said 89%."
    • 8.2 "Great service."
      8.6 "86% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
    • 6.5 "Average value."
    • 5.8 "Pool is mediocre."
    • 4.3 "Rooms are not good."
      1.5 "85% complained about the bathroom."
      2.7 "73% said rooms were small."
      1.0 "90% thought they were poorly maintained."
      4.2 "58% said rooms were dirty."
      0.4 "96% criticized the small bathroom."
      1.6 "84% had problems with the shower."
      1.8 "Air conditioning was criticized by 82%."
      1.5 "For 85%, the rooms looked old."
      2.1 "79% said the bathroom was dirty."
      1.9 "81% found problems with the furniture."
    • 4.2 "Breakfast is below average."
      3.2 "68% said the breakfast was too expensive."
    • 4.2 "Not very clean."
      4.2 "58% said rooms were dirty."
      2.1 "79% said the bathroom was dirty."
      3.1 "Dirty pool, said 69%."
    • 3.7 "Not very comfortable."
      2.7 "73% said rooms were small."
      0.4 "96% criticized the small bathroom."
      2.2 "78% thought it was too noisy."
      1.8 "Air conditioning was criticized by 82%."
    • 3.5 "Internet is poor."
      2.4 "76% said the wifi quality was bad."
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    Overall rating

    7.1 Good
    based on 1,698 reviews
    • 9.0 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
      9.5 "Near to public transport, according to 95%."
      8.5 "Easily accessible by car, said 85%."
      9.9 "99% enjoyed the restaurants & bars nearby."
      8.3 "83% liked the proximity to shopping."
    • 7.9 "Good service."
      8.9 "89% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
      9.4 "94% said the concierge service was amazing."
    • 7.1 "Wellness & sports facilities were pleasant enough."
      8.0 "top-notch fitness area, thought 80%."
    • 5.9 "Pool is mediocre."
    • 5.9 "Average value."
    • 4.2 "Breakfast is below average."
      3.2 "68% said the breakfast was too expensive."
    • 3.7 "Rooms are not good."
      1.5 "85% complained about the bathroom."
      2.0 "80% said rooms were small."
      0.8 "92% thought they were poorly maintained."
      0.5 "95% criticized the small bathroom."
      1.6 "For 84%, the rooms looked old."
      2.0 "Air conditioning was criticized by 80%."
      2.9 "71% said the bathroom was dirty."
      1.7 "83% had problems with the shower."
      2.1 "79% found problems with the furniture."
      4.4 "56% thought the tv was sub-standard."
    • 3.7 "Internet is poor."
      2.4 "76% said the wifi quality was bad."
    • 3.3 "Not very comfortable."
      2.0 "80% said rooms were small."
      0.5 "95% criticized the small bathroom."
      1.8 "82% thought it was too noisy."
      2.0 "Air conditioning was criticized by 80%."
    • 3.0 "Horrible vibe."
      1.7 "83% criticized the unstylish hotel."
      4.2 "For 58%, the lobby entrance was sub-standard."
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    Overall rating

    6.5 Good
    based on 617 reviews
    • 9.1 "Terrific location."
      9.4 "94% liked the proximity to sightseeing."
      9.7 "City centre within easy reach, said 97%."
    • 8.6 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
    • 5.3 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
      5.3 "53% thought the cleanliness of the hotel was average."
    • 4.1 "Breakfast is below average."
    • 3.7 "Rooms are not good."
      1.8 "82% complained about the bathroom."
      2.6 "74% said rooms were small."
      0.6 "94% thought they were poorly maintained."
      1.5 "For 85%, the rooms looked old."
      0.5 "95% criticized the small bathroom."
      1.7 "83% found problems with the furniture."
      2.2 "Air conditioning was criticized by 78%."
      1.7 "83% had problems with the shower."
      3.1 "69% said the bathroom was dirty."
    • 3.7 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      4.1 "For 59%, the lobby entrance was sub-standard."
      0.4 "96% complained about the elevator."
      1.1 "89% thought the facilities needed updating."
    • 3.6 "Not very comfortable."
      2.6 "74% said rooms were small."
      2.0 "80% thought it was too noisy."
      0.5 "95% criticized the small bathroom."
      2.2 "Air conditioning was criticized by 78%."
    • 3.4 "Internet is poor."
      2.3 "77% said the wifi quality was bad."
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    Overall rating

    7.2 Good
    based on 823 reviews
    • 9.5 "Terrific location."
      9.4 "94% liked the proximity to sightseeing."
      8.3 "83% liked the proximity to shopping."
      9.7 "City centre within easy reach, said 97%."
    • 8.1 "Great service."
      8.8 "88% found the staff to be very friendly."
    • 7.3 "Wellness & sports facilities were pleasant enough."
      7.9 "top-notch fitness area, thought 79%."
    • 6.6 "Pool is mediocre."
    • 6.5 "Average value."
    • 4.4 "Rooms are not good."
      1.4 "86% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      4.6 "54% said rooms were dirty."
      2.7 "73% said rooms were small."
      1.6 "For 84%, the rooms looked old."
      0.4 "96% criticized the small bathroom."
      1.8 "Air conditioning was criticized by 82%."
      1.7 "83% had problems with the shower."
      1.9 "81% found problems with the furniture."
      5.0 "For only 50%, the tv was ok."
      2.3 "77% said the bathroom was dirty."
      4.5 "55% were disappointed with the minibar."
    • 4.3 "Breakfast is below average."
    • 4.3 "Not very clean."
      4.6 "54% said rooms were dirty."
      4.7 "53% thought it was rather dirty."
      2.3 "77% said the bathroom was dirty."
    • 4.2 "Not very comfortable."
      2.7 "73% said rooms were small."
      2.1 "79% thought it was too noisy."
      0.4 "96% criticized the small bathroom."
      1.8 "Air conditioning was criticized by 82%."
    • 3.6 "Internet is poor."
      2.7 "73% said the wifi quality was bad."
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    Hotel type
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Lake Hotel
    Guests say this is a nice lake hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    data provided by TrustYou

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