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Crowne Plaza Chicago Metro Downtown

733 West Madison, Chicago, IL 60661, United States
+1 312 829 5000

S$ 154+

Sat 10-12 Check in
Sun 11-12 Check out

Overall guest ratings

8.2/10 Excellent
based on 866 reviews

Review highlights

  • 9.2
  • 8.8
  • 4.7
  • 4.6

Good to know

  • Clean hotel facilities
  • Comfortable beds
  • Great shopping

Nearby

    show all

    About

    At the Crowne Plaza Chicago Metro Downtown Hotel, located in the ever-expanding West Loop of Chicago, we are surrounded by the popular Randolph Street restaurants & the authentic flavors of Greektown . Our business travelers enjoy being within walking distance of the Financial District, Willis Tower, University of Illinois- Chicago & numerous other companies that are headquartered in Chicago. Your success matters. With over 8,000 sq ft of flexible meeting space, a dedicated Crowne Meetings Director, creative menus, complimentary Wi-Fi & business center, the Crowne Plaza Chicago Metro is committed to the importance & success of your meetings & events. If you are coming in for vacation, there is plenty to do in downtown Chicago. Whether you are here to shop at the Magnificent Mile , take in a show in Chicago's Theater District , see a game or concert at the United Center (home of the Chicago Blackhawks & the Chicago Bulls ), our hotel is the ideal place to stay. Located within blocks of Union Station, & right off of the 90/94 Expressway - our West Loop hotel is easy to get to. As the only hotel with walkout balconies in every guest room; our views cannot be beat. No matter what brings you here, we are sure to complete your trip with outstanding service & amenities: fitness center, free Wi-Fi, and two acclaimed restaurants, Dine & MetroKlub, the only full service Kosher restaurant in downtown Chicago.

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    AMENITIES

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Concierge service
    • Cribs available
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Free Internet
    • Designated smoking area
    • Storage available
    • Wedding services
    • Non-smoking rooms available
    • Terrace/Patio
    • Cable or satellite TV
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    based on 866 reviews
    • 9.2 "Terrific location."
    • 8.8 "Great service."
    • 7.0 "Good breakfast."
    • 6.5 "Average value."
    • 6.1 "Rooms are ok."
    • 4.7 "Vibe wasn't good."
    • 4.6 "Bar is not good."
    • 4.4 "Bad amenities."
    • 4.4 "Internet is poor."
    View all review categories

    Overall rating

    8.4 Excellent
    based on 450 reviews
    • 9.0 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      8.9 "Easily accessible by car, said 89%."
    • 8.8 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      8.7 "87% thought the service was very professional."
      7.7 "77% were impressed by the valet service."
    • 7.8 "Tasty food."
    • 7.3 "Good breakfast."
    • 6.3 "Average comfort."
    • 6.0 "Rooms are ok."
    • 4.6 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
    • 4.4 "Vibe wasn't good."
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    Overall rating

    8.4 Excellent
    based on 173 reviews
    • 9.1 "Terrific location."
    • 8.9 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
    • 8.8 "Generally very clean."
      8.6 "86% said rooms were clean."
    • 6.7 "Average comfort."
    • 6.0 "Rooms are ok."
    • 5.7 "Average value."
    • 4.4 "Vibe wasn't good."
    • 4.0 "Internet is poor."
    View all review categories

    Overall rating

    7.5 Good
    based on 164 reviews
    • 9.3 "Terrific location."
      9.1 "Easily accessible by car, said 91%."
      9.3 "City centre within easy reach, said 93%."
    • 8.6 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 7.8 "Good cleanliness."
      7.9 "79% said rooms were clean."
    • 6.1 "Average value."
    • 6.0 "Rooms are ok."
    • 5.9 "Breakfast is mediocre."
    • 4.8 "Vibe wasn't good."
    • 4.2 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
    • 4.0 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
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    Overall rating

    7.9 Good
    based on 77 reviews
    • 9.1 "Terrific location."
    • 8.7 "Great service."
    • 7.1 "Tasty food."
    • 6.7 "Average comfort."
    • 5.9 "Rooms are ok."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Clean hotel facilities"
    "Comfortable beds"
    "Great shopping"
    data provided by TrustYou

    Recent reviews


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