Overview

The Grand Hotel Dallas

7815 Lyndon B Johnson Freeway, Dallas, TX 75251, United States
+1 469 206 3190

Call

+1 469 206 3190

Overall guest ratings

5.6/10 OK
based on 1,049 reviews

Review highlights

  • 7.1
  • 5.4
  • 4.0
  • 3.8

Nearby

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    About

    At The Grand Hotel Dallas, you'll be within a 15-minute drive of University of Texas at Dallas and Northpark Center. For a bit of exercise, you can visit the fitness center or go for a swim in the outdoor pool. Rooms offer up nice touches like deep soaking tubs and comfy beds with Egyptian cotton sheets.

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Laundry facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    5.6 OK
    based on 1,049 reviews
    • 7.1 "Good location."
      8.2 "Easily accessible by car, said 82%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
    • 5.4 "Breakfast is mediocre."
    • 5.1 "Service is ok."
      5.5 "Only 55% found the staff to be friendly enough."
    • 4.0 "Rooms are not good."
      3.3 "67% said rooms were dirty."
      4.7 "53% didn't like the uncomfortable beds."
      1.8 "82% complained about the bathroom."
      1.4 "86% thought they were poorly maintained."
      1.5 "85% said the bathroom was dirty."
      1.9 "81% found problems with the furniture."
      1.0 "For 90%, the rooms looked old."
      1.1 "89% had problems with the shower."
      0.7 "93% thought the tv was sub-standard."
    • 3.8 "Internet is poor."
    • 2.9 "Horrible vibe."
      1.5 "85% criticized the unstylish hotel."
      2.6 "For 74%, the lobby entrance was sub-standard."
      4.4 "Unfriendly atmosphere, according to 56%."

    Overall rating

    5.9 OK
    based on 419 reviews
    • 6.8 "Location is acceptable."
    • 5.4 "Breakfast is mediocre."
    • 4.9 "Service is below average."
      3.8 "62% indicated the reception staff was not good."
      3.7 "Bad housekeeping, according to 63%."
      2.9 "71% thought the service was unprofessional."
    • 3.8 "Rooms are not good."
      3.1 "69% said rooms were dirty."
      4.5 "55% didn't like the uncomfortable beds."
      1.6 "84% complained about the bathroom."
      1.4 "86% thought they were poorly maintained."
      1.4 "86% said the bathroom was dirty."
      0.9 "For 91%, the rooms looked old."
    • 2.6 "Horrible vibe."
      1.4 "86% criticized the unstylish hotel."
      2.4 "For 76%, the lobby entrance was sub-standard."
      4.5 "Unfriendly atmosphere, according to 55%."

    Overall rating

    5.4 OK
    based on 304 reviews
    • 7.0 "Good location."
    • 4.9 "Service is below average."
      3.6 "64% indicated the reception staff was not good."
    • 3.8 "Rooms are not good."
      3.4 "66% said rooms were dirty."
      2.0 "80% complained about the bathroom."
      4.3 "57% didn't like the uncomfortable beds."
      1.4 "86% thought they were poorly maintained."
      1.8 "82% found problems with the furniture."
      1.6 "84% said the bathroom was dirty."
      0.9 "For 91%, the rooms looked old."
    • 3.2 "Generally quite dirty."
      3.4 "66% said rooms were dirty."
      2.5 "75% thought it was rather dirty."
      1.6 "84% said the bathroom was dirty."
    • 3.0 "Horrible vibe."
      1.4 "86% criticized the unstylish hotel."
      3.0 "For 70%, the lobby entrance was sub-standard."
      4.3 "Unfriendly atmosphere, according to 57%."

    Overall rating

    4.6 OK
    based on 136 reviews
    • 7.2 "Good location."
    • 5.3 "Service is ok."
      5.5 "Only 55% found the staff to be friendly enough."
    • 4.1 "Rooms are not good."
      3.4 "66% said rooms were dirty."
      4.6 "54% didn't like the uncomfortable beds."
      1.4 "86% thought they were poorly maintained."
      1.6 "84% complained about the bathroom."
    • 3.0 "Generally quite dirty."
      3.4 "66% said rooms were dirty."
      2.3 "77% thought it was rather dirty."
    • 2.7 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
    • 2.5 "Horrible vibe."

    Overall rating

    5.6 OK
    based on 188 reviews
    • 7.2 "Good location."
    • 5.4 "Average comfort."
      5.1 "Beds were acceptable for 51%."
    • 4.9 "Service is below average."
      3.7 "63% indicated the reception staff was not good."
    • 4.1 "Rooms are not good."
      2.9 "71% said rooms were dirty."
      1.7 "83% complained about the bathroom."
      1.7 "83% found problems with the furniture."
      1.3 "87% said the bathroom was dirty."
      1.5 "For 85%, the rooms looked old."
    • 3.0 "Horrible vibe."
      1.8 "82% criticized the unstylish hotel."
    • 2.7 "Generally quite dirty."
      2.9 "71% said rooms were dirty."
      1.3 "87% said the bathroom was dirty."
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