Overview

Smana Hotel Al Raffa

Port Rashid Road, Dubai, United Arab Emirates
+971 4325 9966

S$ 76+

Overall guest ratings

6.9/10 Good
based on 1,706 reviews

Review highlights

  • 6.7
  • 4.6
  • 4.2
  • 3.3

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    AMENITIES

    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Sauna
    • Fitness centre
    • Free parking
    • Storage available
    • Free Wi-Fi
    • Non-smoking rooms available
    • Facilities for disabled guests
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    Reviews

    Guest reviews

    Overall rating

    6.9 Good
    based on 1,706 reviews
    • 6.7 "Service is ok."
    • 5.8 "Location is acceptable."
      5.7 "Only 57% were satisfied with the proximity to shopping."
    • 4.6 "Rooms are not good."
      3.7 "63% said rooms were dirty."
      2.3 "77% complained about the bathroom."
      0.7 "93% thought they were poorly maintained."
      1.8 "82% said the bathroom was dirty."
      3.5 "65% had problems with the shower."
      0.0 "100% were disappointed with the minibar."
      1.1 "89% found problems with the furniture."
      3.8 "62% criticized the small bathroom."
    • 4.2 "Not very comfortable."
      2.4 "76% thought it was too noisy."
      3.8 "62% criticized the small bathroom."
    • 3.3 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
      0.8 "For 92%, the lobby entrance was sub-standard."
    • 3.2 "Horrible vibe."
      3.5 "Unfriendly atmosphere, according to 65%."
      3.2 "68% criticized the unstylish hotel."
      0.8 "For 92%, the lobby entrance was sub-standard."
    • 2.9 "Awful breakfast."
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    Overall rating

    7.2 Good
    based on 955 reviews
    • 6.8 "Service is ok."
      6.9 "69% said the reception staff was ok."
    • 5.7 "Location is acceptable."
    • 4.4 "Rooms are not good."
      4.2 "58% said rooms were dirty."
      2.0 "80% complained about the bathroom."
      0.5 "95% thought they were poorly maintained."
      3.2 "For 68%, the rooms looked old."
    • 4.3 "Not very clean."
      4.2 "58% said rooms were dirty."
      4.3 "57% thought it was rather dirty."
    • 4.0 "Not very comfortable."
      2.4 "76% thought it was too noisy."
    • 3.5 "Vibe wasn't good."
      3.7 "Unfriendly atmosphere, according to 63%."
      3.7 "63% criticized the unstylish hotel."
      1.0 "For 90%, the lobby entrance was sub-standard."
    • 3.3 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
      1.0 "For 90%, the lobby entrance was sub-standard."
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    Overall rating

    6.3 Good
    based on 170 reviews
    • 6.6 "Service is ok."
    • 6.1 "Location is acceptable."
    • 5.5 "Pool is mediocre."
    • 4.5 "Rooms are not good."
      4.0 "60% said rooms were dirty."
    • 4.3 "Not very comfortable."
      2.1 "79% thought it was too noisy."
    • 4.0 "Not very clean."
      4.0 "60% said rooms were dirty."
    • 3.4 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
    • 2.9 "Horrible vibe."
      3.3 "Unfriendly atmosphere, according to 67%."
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    Overall rating

    6.5 Good
    based on 580 reviews
    • 6.5 "Service is ok."
      7.0 "70% said the reception staff was great."
    • 5.6 "Location is acceptable."
    • 5.2 "Rooms are ok."
      5.3 "Beds were acceptable for 53%."
    • 4.0 "Not very clean."
      3.8 "62% said rooms were dirty."
      1.5 "85% said the bathroom was dirty."
      4.7 "53% thought it was rather dirty."
    • 4.0 "Not very comfortable."
      2.4 "76% thought it was too noisy."
    • 3.3 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
    • 3.0 "Horrible vibe."
      3.3 "Unfriendly atmosphere, according to 67%."
    • 2.4 "Awful breakfast."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
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