Intercontinental Hotels Dublin

Beautiful rooms,nice big size for Dublin standards,staff is very courteous.

It is a bit far from the city.So everytime you want to go the center it will take you bout 20-25mins depending on traffic.

The staff at reception were friendly.

I went to the restaurant at the lobby and was left waiting for 10 minutes due to some seminar on in the hotel. My son was with me at the time and was disappointed as I left without eating at the restaurant. We decided then to get a taxi and eat out in a restaurant near Sandymount Green. Also when using the shower in the bathroom for the kids the shower head kept falling off? No matter how many times it was fixed.

Room very big, clean, quiet. Nice location

Staff were all very nice, but seemed like they needed training, particularly in the restaurant. Often no one attending the lobby, at check in, or concierge. On check out, no-one asked how was the stay, and not even to-go coffee available (which is almost standard expectation these days, even in lower quality hotels). Tried calling room service & was told they would call me back, after 10 mins I called them back to say don't bother. Breakfast is really expensive, supposed to start at 7am .. I wanted an omlette ... Was told by waitress that I needed "to ask the omlette guy" at the buffet , he didn't show up til 720am. I asked him if I could have toast with the omlette, he said "you need to ask the waitress" ... It was more Fawlty Towers than Four Seasons