Overview

Premier Inn East Grinstead
Top Family Hotel

London Road, Felbridge, East Grinstead, United Kingdom
+44 871 527 8348

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+44 871 527 8348

Overall guest ratings

8.0/10 Good
based on 281 reviews

Review highlights

  • 9.3
  • 8.2
  • 5.9
  • 5.7

Good to know

  • Comfortable beds
  • Friendly service

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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    based on 281 reviews
    • 9.3 "Terrific location."
      10.0 "Great parking, according to 100%."
    • 8.2 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
    • 7.0 "High comfort."
      5.7 "Only 57% said rooms were big enough."
      5.0 "For only 50%, the noise level was all right."
    • 6.5 "Average cleanliness."
      6.9 "Only 69% said rooms were clean enough."
    • 6.2 "Breakfast is mediocre."
    • 5.9 "Bar is ok."
    • 5.7 "Food is average."
    • 5.6 "Rooms are ok."
      6.9 "Only 69% said rooms were clean enough."
      5.7 "Only 57% said rooms were big enough."
    • 4.3 "Internet is poor."
    • 3.0 "Terrible amenities."
      3.2 "68% thought the building wasn't nice."
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    Overall rating

    8.1 Excellent
    based on 140 reviews
    • 9.3 "Terrific location."
    • 8.3 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
    • 7.1 "High comfort."
      8.8 "88% said the beds were comfortable."
    • 6.6 "Average cleanliness."
    • 6.1 "Breakfast is mediocre."
    • 5.9 "Bar is ok."
    • 5.6 "Rooms are ok."
    • 5.5 "Food is average."
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    Overall rating

    8.0 Good
    based on 95 reviews
    • 9.4 "Terrific location."
    • 7.8 "Good service."
      9.1 "91% found the staff to be very friendly."
    • 6.7 "Breakfast is mediocre."
    • 6.4 "Average comfort."
      5.4 "Only 54% said rooms were big enough."
    • 6.0 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
    • 5.8 "Food is average."
    • 5.1 "Rooms are ok."
      6.6 "Only 66% said rooms were clean enough."
      5.4 "Only 54% said rooms were big enough."
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    Overall rating

    7.8 Good
    based on 44 reviews
    • 9.1 "Terrific location."
    • 8.0 "Great service."
    • 7.2 "High comfort."
      8.6 "86% said the beds were comfortable."
    • 6.5 "Bar is ok."
    • 5.8 "Food is average."
    • 5.6 "Rooms are ok."
    • 3.5 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Comfortable beds"
    "Friendly service"
    data provided by TrustYou

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