Overview

Ballantrae West End

6 Grosvenor Crescent, Edinburgh, EH12 5EP, United Kingdom
+44 131 225 7033

S$ 69+

Overall guest ratings

6.6/10 Good
based on 1,022 reviews

Review highlights

  • 8.7
  • 7.5
  • 4.4
  • 4.1

Nearby

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    About

    The Ballantrae at the West End is a small, three-star family-run hotel located in a peaceful area in the heart of Edinburgh, Scotland. The hotel’s beautiful interior includes charming Georgian features, and the hotel’s staff provides traditional hospitality with the kind of individualized service you wouldn’t receive in a large hotel. The Ballantrae at the West End offers an event room where you can hold business meetings, celebrations, or other type of gathering. And once your get-together is complete, you can unwind in the bar with friends to discuss the day and prepare for new adventures tomorrow. Just across from the hotel you’ll find tranquil gardens that provide a peaceful setting for a walk. The hotel is also within walking distance of the Financial District, Haymarket Station, Princess Street where you’ll find plenty of shopping, and the International Conference centre.

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    AMENITIES

    • Free Wi-Fi
    • Internet
    • No smoking
    • Bar/Lounge
    • 24 Hour Front Desk
    • Storage available
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    6.6 Good
    based on 1,022 reviews
    • 8.7 "Location is great."
      9.7 "City centre within easy reach, said 97%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.5 "Good service."
    • 6.7 "Average value."
    • 4.4 "Vibe wasn't good."
      1.4 "86% criticized the unstylish hotel."
      4.6 "54% didn't like the unstylish hotel."
    • 4.1 "Breakfast is below average."
    • 3.7 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
      2.6 "74% didn't like the architecture."
      0.0 "100% thought the facilities needed updating."
      2.5 "75% found the grounds unpleasant."
    • 3.7 "Disappointing food."
      1.9 "81% did not enjoy the desserts."
      1.1 "89% found the side dishes unedible."
      4.2 "58% were unsatisified with the snacks."
    • 3.5 "Rooms are not good."
      2.0 "80% complained about the bathroom."
      3.1 "69% said rooms were dirty."
      0.3 "97% thought they were poorly maintained."
      2.6 "74% said the bathroom was dirty."
      1.4 "86% found problems with the furniture."
      1.2 "88% had problems with the shower."
      1.7 "For 83%, the rooms looked old."
      1.1 "89% thought the tv was sub-standard."
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    Overall rating

    6.5 Good
    based on 602 reviews
    • 8.5 "Location is great."
      9.8 "City centre within easy reach, said 98%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
    • 7.1 "Good service."
      9.6 "96% found the staff to be very friendly."
    • 6.4 "Average value."
    • 4.2 "Breakfast is below average."
    • 4.2 "Vibe wasn't good."
      1.2 "88% criticized the unstylish hotel."
      4.5 "55% didn't like the unstylish hotel."
    • 3.9 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
      2.6 "74% found the grounds unpleasant."
      0.0 "100% thought the facilities needed updating."
    • 3.2 "Food is inedible."
    • 3.1 "Awful rooms."
      2.4 "76% said rooms were dirty."
      2.0 "80% complained about the bathroom."
      0.5 "95% thought they were poorly maintained."
      4.4 "56% didn't like the uncomfortable beds."
      2.2 "78% said the bathroom was dirty."
      1.2 "88% found problems with the furniture."
      0.9 "91% had problems with the shower."
      1.4 "For 86%, the rooms looked old."
      4.8 "52% criticized the small bathroom."
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    Overall rating

    6.6 Good
    based on 173 reviews
    • 8.8 "Location is great."
      9.8 "City centre within easy reach, said 98%."
    • 7.4 "Good service."
    • 6.6 "Average value."
    • 4.5 "Vibe wasn't good."
      1.5 "85% criticized the unstylish hotel."
    • 4.3 "Disappointing food."
    • 3.7 "Breakfast is below average."
    • 3.4 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
    • 3.2 "Awful rooms."
      2.0 "80% complained about the bathroom."
      3.3 "67% said rooms were dirty."
      0.3 "97% thought they were poorly maintained."
      1.4 "86% had problems with the shower."
      2.8 "72% said the bathroom was dirty."
      1.8 "For 82%, the rooms looked old."
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    Overall rating

    6.9 Good
    based on 245 reviews
    • 8.9 "Location is great."
    • 7.9 "Good service."
    • 4.4 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
      4.8 "52% didn't like the unstylish hotel."
    • 4.1 "Breakfast is below average."
    • 3.9 "Rooms are not good."
      2.2 "78% complained about the bathroom."
      3.4 "66% said rooms were dirty."
      0.3 "97% thought they were poorly maintained."
      1.8 "82% found problems with the furniture."
      1.9 "For 81%, the rooms looked old."
      2.7 "73% said the bathroom was dirty."
      1.6 "84% had problems with the shower."
    • 3.9 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      2.7 "73% didn't like the architecture."
    • 3.5 "Disappointing food."
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