Overview

Relais Grand Tour & Grand Tour Suites

Via Santa Reparata 21, 50129 Florence, Tuscany, Italy
+39 055 283 955

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+39 055 283 955

Overall guest ratings

8.2/10 Excellent
based on 109 reviews

Review highlights

  • 10.0
  • 9.9
  • 4.0
  • 3.4

Good to know

  • Good management
  • Friendly service
  • Great reception

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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    based on 105 reviews
    • 10.0 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to sightseeing."
    • 9.9 "World class service."
      10.0 "100% found the staff to be very friendly."
      10.0 "Management was excellent, said 100%."
      10.0 "100% said the reception staff was great."
    • 5.6 "Average comfort."
      5.7 "Only 57% said rooms were big enough."
      6.9 "Beds were acceptable for 69%."
      5.0 "For only 50%, the noise level was all right."
    • 5.0 "Rooms are ok."
      5.7 "Only 57% said rooms were big enough."
      6.9 "Beds were acceptable for 69%."
    • 4.0 "Value below average."
    • 3.4 "Breakfast is below average."
    • 0.0 "Horrible vibe."
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    Overall rating

    8.0 Good
    based on 105 reviews
    • 10.0 "Terrific location."
    • 9.9 "World class service."
      10.0 "100% found the staff to be very friendly."
      10.0 "Management was excellent, said 100%."
    • 6.7 "Average cleanliness."
    • 4.9 "Not very comfortable."
      4.2 "58% thought it was too noisy."
    • 4.2 "Rooms are not good."
      2.3 "77% complained about the bathroom."
    • 3.3 "Value below average."
    • 2.8 "Awful breakfast."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Good management"
    "Friendly service"
    "Great reception"
    data provided by TrustYou

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