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Caribbean Bay Resort - Bukit Gambang Resort City

Bukit Gambang Resort City, Gambang 26300, Malaysia
+60 9548 8000

S$ 58+

Overall guest ratings

6.5/10 Good
based on 1,781 reviews

Review highlights

  • 7.3
  • 4.6
  • 4.5
  • 4.3

Nearby

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    About

    When you stay at Caribbean Bay Resort - Bukit Gambang Resort City in Gambang (Kuantan), you'll be within the region of Sungai Pandan Waterfall.

    Rooms

    Make yourself at home in one of the 578 air-conditioned rooms featuring minibars. Rooms have private furnished balconies. Cable television is provided for your entertainment. Bathrooms have showers and complimentary toiletries.

    Amenities

    You can experience a safari, and enjoy a water park (surcharge) and an outdoor pool. Additional amenities at this resort include complimentary wireless Internet access, an arcade/game room, and barbecue grills. Getting to nearby attractions is a breeze with the complimentary area shuttle.

    Dining

    You can enjoy a meal at a restaurant serving the guests of Caribbean Bay Resort - Bukit Gambang Resort City, or find a snack in a coffee shop/café.

    Business, Other Amenities

    Featured amenities include luggage storage, a safe deposit box at the front desk, and ATM/banking services. This resort has 10 meeting rooms available for events. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

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    Hotels.com

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Internet
    • Gift shop
    • Meeting/Banquet facilities
    • Game room
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Free parking
    • Storage available
    • Terrace/Patio
    • Non-smoking rooms available
    • Child pool
    • Coffee shop
    • Pets not allowed
    • Steam room
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    6.5 Good
    based on 1,781 reviews
    • 7.3 "High comfort."
      9.2 "92% thought rooms were spacious."
    • 7.1 "Good location."
      8.3 "83% liked the proximity to sightseeing."
      9.2 "Easily accessible by car, said 92%."
    • 4.6 "Rooms are not good."
      3.3 "67% said rooms were dirty."
      2.0 "80% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      3.4 "66% didn't like the uncomfortable beds."
      2.7 "73% said the bathroom was dirty."
      0.8 "Air conditioning was criticized by 92%."
      0.4 "96% thought the tv was sub-standard."
      1.4 "For 86%, the rooms looked old."
      0.5 "95% found problems with the furniture."
      0.0 "100% were disappointed with the minibar."
    • 4.5 "Service is below average."
      1.6 "84% indicated the reception staff was not good."
      1.6 "84% thought the service was unprofessional."
      1.4 "86% didn't like the management."
      4.0 "Bad housekeeping, according to 60%."
      0.0 "100% complained about the room service."
      1.7 "83% said the booking process was inefficient."
    • 4.3 "Breakfast is below average."
    • 4.2 "Disappointing food."
      3.9 "61% did not like what was on the menu."
      3.3 "The price was too high for 67%."
      1.8 "For 82%, the dining experience was not enjoyable."
      0.0 "Unclean dining area, according to 100%."
    • 2.8 "Generally quite dirty."
      3.3 "67% said rooms were dirty."
      2.7 "73% said the bathroom was dirty."
      1.0 "90% thought it was rather dirty."
      2.5 "Dirty pool, said 75%."
      0.0 "Unclean dining area, according to 100%."
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    Overall rating

    6.9 Good
    based on 124 reviews
    • 7.2 "Good location."
    • 7.2 "High comfort."
      9.3 "93% thought rooms were spacious."
    • 5.6 "Average amenities."
    • 5.1 "Service is ok."
    • 4.8 "Rooms are not good."
      2.5 "75% complained about the bathroom."
      3.3 "67% said rooms were dirty."
      0.6 "Air conditioning was criticized by 94%."
    • 4.8 "Vibe wasn't good."
    • 4.5 "Breakfast is below average."
    • 4.3 "Disappointing food."
    • 2.9 "Generally quite dirty."
      3.3 "67% said rooms were dirty."
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    Overall rating

    6.5 Good
    based on 1,656 reviews
    • 8.2 "Comfort level is high."
      9.3 "93% thought rooms were spacious."
      7.3 "73% thought it was pleasantly quiet."
    • 7.6 "Good location."
      8.4 "84% liked the proximity to sightseeing."
    • 6.3 "Average value."
    • 5.1 "Average amenities."
    • 5.0 "Rooms are ok."
      3.6 "64% said rooms were dirty."
      2.3 "77% complained about the bathroom."
      0.8 "92% thought they were poorly maintained."
      3.8 "62% didn't like the uncomfortable beds."
      3.0 "70% said the bathroom was dirty."
      0.5 "95% thought the tv was sub-standard."
      1.1 "For 89%, the rooms looked old."
      1.0 "Air conditioning was criticized by 90%."
      0.7 "93% found problems with the furniture."
      0.0 "100% were disappointed with the minibar."
    • 4.6 "Service is below average."
      1.7 "83% indicated the reception staff was not good."
      1.9 "81% thought the service was unprofessional."
      1.7 "83% said the booking process was inefficient."
      3.3 "Bad housekeeping, according to 67%."
    • 4.5 "Breakfast is below average."
    • 3.2 "Generally quite dirty."
      3.6 "64% said rooms were dirty."
      0.9 "91% thought it was rather dirty."
      3.0 "70% said the bathroom was dirty."
      3.0 "Dirty pool, said 70%."
    • 1.2 "Disappointing internet connection."
      0.0 "100% said the wifi quality was bad."
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