Overview

Caribbean Bay Resort - Bukit Gambang Resort City

Bukit Gambang Resort City, Gambang 26300, Malaysia
+60 9548 8000

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+60 9548 8000

Overall guest ratings

6.5/10 Good
based on 1,699 reviews

Review highlights

  • 7.4
  • 6.8
  • 4.8
  • 4.7

Good to know

  • Pleasant hotel grounds
  • Spacious rooms

Nearby

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    About

    Caribbean Bay Resort - Bukit Gambang Resort City offers an airport shuttle for MYR 100 per vehicle roundtrip. Guests can relax at the steam room, work out at the fitness center, or grab a bite to eat at the restaurant. A water park and an outdoor pool are other highlights, and rooms offer furnished balconies and living rooms.

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Internet
    • Gift shop
    • Meeting/Banquet facilities
    • Game room
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Storage available
    • Terrace/Patio
    • Coffee shop
    • Non-smoking rooms available
    • Child pool
    • Pets not allowed
    • Steam room
    • Grill
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    Reviews

    Guest reviews

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    Overall rating

    6.5 Good
    based on 1,699 reviews
    • 7.4 "High comfort."
      9.4 "94% thought rooms were spacious."
      7.7 "77% thought it was pleasantly quiet."
      9.1 "91% liked the big bathroom."
    • 6.8 "Location is acceptable."
    • 5.7 "Average value."
    • 4.8 "Rooms are not good."
      3.2 "68% said rooms were dirty."
      2.9 "71% complained about the bathroom."
      0.5 "95% thought they were poorly maintained."
      3.2 "68% didn't like the uncomfortable beds."
      1.0 "Air conditioning was criticized by 90%."
      1.4 "86% said the bathroom was dirty."
      1.0 "90% thought the tv was sub-standard."
      0.6 "For 94%, the rooms looked old."
      1.8 "82% found problems with the furniture."
      0.0 "100% were disappointed with the minibar."
    • 4.7 "Service is below average."
      2.2 "78% indicated the reception staff was not good."
      2.0 "80% thought the service was unprofessional."
      2.3 "Bad housekeeping, according to 77%."
      2.9 "71% didn't like the management."
      1.0 "90% said the booking process was inefficient."
    • 4.2 "Disappointing food."
      4.2 "58% did not like what was on the menu."
      1.8 "The price was too high for 82%."
      4.3 "Unclean dining area, according to 57%."
    • 4.1 "Breakfast is below average."
    • 3.2 "Disappointing internet connection."
      2.6 "74% said the wifi quality was bad."
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    Overall rating

    7.0 Good
    based on 118 reviews
    • 7.3 "High comfort."
      9.4 "94% thought rooms were spacious."
    • 7.1 "Good location."
    • 5.2 "Service is ok."
    • 5.0 "Rooms are ok."
      3.0 "70% complained about the bathroom."
      3.0 "70% said rooms were dirty."
    • 4.3 "Disappointing food."
    • 4.3 "Breakfast is below average."
    • 3.6 "Internet is poor."
    • 2.8 "Generally quite dirty."
      3.0 "70% said rooms were dirty."
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    Overall rating

    6.6 Good
    based on 1,580 reviews
    • 8.2 "Comfort level is high."
      9.5 "95% thought rooms were spacious."
      7.8 "78% thought it was pleasantly quiet."
      9.3 "93% liked the big bathroom."
    • 7.5 "Good location."
      7.1 "Great parking, according to 71%."
      8.8 "88% liked the proximity to sightseeing."
    • 5.7 "Average value."
    • 5.5 "Rooms are ok."
    • 5.2 "Service is ok."
    • 4.5 "Breakfast is below average."
    • 2.9 "Disappointing internet connection."
      2.4 "76% said the wifi quality was bad."
    • 2.8 "Horrible vibe."
      0.4 "96% criticized the unstylish hotel."
      0.3 "For 97%, the lobby entrance was sub-standard."
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    Good to know
    "Pleasant hotel grounds"
    "Spacious rooms"
    data provided by TrustYou

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