Overview

Brookside Resort by FairBridge

463 East Parkway, Gatlinburg, TN 37738, United States
+1 865 436 5611

S$ 102+

Overall guest ratings

7.2/10 Good
based on 878 reviews

Review highlights

  • 8.5
  • 8.1
  • 7.0
  • 5.0

Good to know

  • Nice balcony

Nearby

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    About

    Brookside Resort is a peaceful Gatlinburg Hotel Resort, nestled in the foothills of the Great Smoky Mountains. We like to call ourselves “City Close – Country Quiet”. The Gatlinburg Trolley stops at front lobby for your convenience. Parking is never an issue at Brookside and our 10-acre property features the 3-story LeConte, 4-story Clingman and two 2-story buildings section we call Creekside. We have ample free parking even for bus groups.

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    Brookside Resort by FairBridge

    AMENITIES

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Concierge service
    • Gift shop
    • Laundry facilities
    • Meeting/Banquet facilities
    • Game room
    • Hot tub
    • Child pool
    • Outdoor pool
    • Skiing
    • No smoking
    • Express check out
    • Air-conditioned
    • Safe
    • Pets not allowed
    • Free parking
    • Playground
    • Designated smoking area
    • Storage available
    • Wedding services
    • Terrace/Patio
    • Internet
    • Grill
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.2 Good
    based on 878 reviews
    • 8.5 "Location is great."
      8.5 "City centre within easy reach, said 85%."
      8.8 "88% enjoyed the restaurants & bars nearby."
      9.7 "97% liked the proximity to shopping."
      7.3 "73% liked the proximity to sightseeing."
    • 8.1 "Pool is good."
      9.4 "Clean pool, said 94%."
    • 7.0 "Good service."
    • 5.9 "Average amenities."
      5.5 "55% thought the building was acceptable."
    • 5.6 "Breakfast is mediocre."
    • 5.0 "Rooms are ok."
      4.1 "59% said rooms were dirty."
      1.8 "82% thought they were poorly maintained."
      2.7 "73% complained about the bathroom."
      4.7 "53% didn't like the uncomfortable beds."
      1.7 "For 83%, the rooms looked old."
      2.3 "77% said the bathroom was dirty."
      1.3 "87% had problems with the shower."
      2.4 "76% found problems with the furniture."
      1.6 "84% were unsatisfied with the kitchenette."
      2.5 "75% thought the tv was sub-standard."
      2.2 "78% criticized the small bathroom."
      1.2 "Air conditioning was criticized by 88%."
      3.3 "67% were disappointed with the minibar."
    • 2.9 "Horrible vibe."
      1.7 "83% criticized the unstylish hotel."
      4.7 "53% didn't like the unstylish hotel."
    • 2.4 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
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    Overall rating

    7.3 Good
    based on 421 reviews
    • 8.6 "Location is great."
      8.7 "City centre within easy reach, said 87%."
    • 8.0 "Pool is good."
    • 7.2 "Good service."
    • 5.4 "Rooms are ok."
    • 5.0 "Average amenities."
    • 5.0 "Breakfast is mediocre."
    • 4.2 "Not very clean."
      4.0 "60% said rooms were dirty."
      2.5 "75% said the bathroom was dirty."
      4.1 "59% thought it was rather dirty."
    • 3.3 "Vibe wasn't good."
      1.9 "81% criticized the unstylish hotel."
      4.8 "52% didn't like the unstylish hotel."
    • 2.0 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
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    Overall rating

    6.9 Good
    based on 456 reviews
    • 8.8 "Location is great."
      8.7 "City centre within easy reach, said 87%."
      7.4 "74% liked the proximity to sightseeing."
    • 8.5 "Pool is good."
      9.3 "Clean pool, said 93%."
    • 7.3 "Good service."
    • 5.8 "Breakfast is mediocre."
    • 4.4 "Rooms are not good."
      3.7 "63% said rooms were dirty."
      1.9 "81% thought they were poorly maintained."
      2.5 "75% complained about the bathroom."
      4.2 "58% didn't like the uncomfortable beds."
      1.8 "For 82%, the rooms looked old."
      2.2 "78% said the bathroom was dirty."
      2.0 "80% found problems with the furniture."
      0.9 "Air conditioning was criticized by 91%."
      1.1 "89% had problems with the shower."
    • 3.8 "Not very clean."
      3.7 "63% said rooms were dirty."
      2.2 "78% said the bathroom was dirty."
      3.5 "65% thought it was rather dirty."
    • 2.1 "Disappointing internet connection."
      1.6 "84% said the wifi quality was bad."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Nice balcony"
    data provided by TrustYou

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