Overview

Terrace Inn on the Water

396 Parkway, Gatlinburg, TN 37738, United States
+1 865 436 4965

S$ 276+

Overall guest ratings

6.6/10 Good
based on 148 reviews

Review highlights

  • 8.9
  • 8.6
  • 4.0
  • 2.2

Good to know

  • Nice balcony

Nearby

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    About

    Terrace Inn on the Water is located in central Gatlinburg, close to Sweet Fanny Adams Theatre, Ripley's Aquarium of the Smokies, and Hillbilly Golf. Nearby points of interest also include Cooter's Place and Mysterious Mansion. This 2.0-star property has a business center. Complimentary wireless Internet access is available in public areas. Guest parking is complimentary. Additional property amenities include a television in the lobby. Air-conditioned guestrooms at Terrace Inn on the Water feature hair dryers and complimentary toiletries. Rooms are all accessible via exterior corridors. All accommodations have balconies. Bathrooms feature shower/tub combinations. Wireless Internet access is complimentary. In addition to phones, guestrooms offer free local calls (restrictions may apply). Televisions have cable channels. Guests may request refrigerators and microwaves. Guestrooms are all non-smoking. Notifications and Fees: The following facilities will be closed from 1 January 2011 to 1 January 2015:Swimming pool The following fees and deposits are charged by the property at time of service, check-in, or check-out. Pet deposit: US$ 25 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.

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    Reviews

    Guest reviews

    Overall rating

    6.5 Good
    based on 151 reviews
    • 8.9 "Location is great."
    • 8.6 "Great service."
      7.8 "78% found the staff to be very friendly."
    • 6.9 "Average value."
    • 4.0 "Rooms are not good."
      4.8 "52% said rooms were dirty."
      2.7 "73% didn't like the uncomfortable beds."
      1.7 "83% complained about the bathroom."
      0.7 "93% thought they were poorly maintained."
      0.0 "For 100%, the rooms looked old."
      2.9 "71% were unsatisfied with the kitchenette."
      0.0 "Air conditioning was criticized by 100%."
      0.0 "100% found problems with the furniture."
      4.0 "60% said rooms were small."
    • 2.2 "Quite uncomfortable."
      2.7 "73% didn't like the uncomfortable beds."
      0.0 "100% thought it was too noisy."
      4.0 "60% said rooms were small."
      0.0 "Air conditioning was criticized by 100%."
    • 1.7 "Disappointing internet connection."
      0.7 "93% said the wifi quality was bad."
    • 1.4 "Terrible amenities."
      1.4 "86% thought the building wasn't nice."
    • 1.3 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
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    Overall rating

    6.9 Good
    based on 81 reviews
    • 9.1 "Terrific location."
    • 8.8 "Great service."
      7.8 "78% found the staff to be very friendly."
    • 4.6 "Rooms are not good."
      2.9 "71% didn't like the uncomfortable beds."
    • 2.5 "Quite uncomfortable."
      2.9 "71% didn't like the uncomfortable beds."
    • 2.0 "Disappointing internet connection."
      0.9 "91% said the wifi quality was bad."
    • 1.2 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."

    Overall rating

    5.8 OK
    based on 69 reviews
    • 4.8 "Not very clean."
      4.2 "58% said rooms were dirty."
    • 3.1 "Awful rooms."
      1.4 "86% complained about the bathroom."
      4.2 "58% said rooms were dirty."
      2.2 "78% didn't like the uncomfortable beds."
      0.5 "95% thought they were poorly maintained."
    • 1.7 "Quite uncomfortable."
      2.2 "78% didn't like the uncomfortable beds."
    • 1.3 "Disappointing internet connection."
      0.6 "94% said the wifi quality was bad."
    • 1.0 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
    Good to know
    "Nice balcony"
    data provided by TrustYou

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