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Cititel Penang

No. 66 Penang Road, George Town (Penang) 10000, Malaysia
+60 4370 1188

S$ 63+

Fri 9-12 Check in
Sat 10-12 Check out

Overall guest ratings

7.9/10 Good
based on 3,104 reviews

Review highlights

  • 10.0
  • 9.4
  • 9.2
  • 5.5

Good to know

  • Great reception
  • Professional service
  • Friendly service

Nearby

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    About

    Strategically situated within Upper Penang Road (UPR), in the city’s heritage enclave of George Town, Penang, Malaysia, Cititel Penang offers 451 comfortably and well-appointed guestrooms of various categories with panoramic sea views and heritage views of the city, the north and south channels including the iconic Penang Bridge.

    Just 5 minutes from the Penang Ferry Terminal and a mere 20 minutes’ drive from the Penang International Airport, guests will appreciate the convenience of its proximity to the cultural and Unesco-listed historical sites, the city’s shopping (quaint shops, bazaars, shopping malls), dining and entertainment precincts whilst being just a stone’s throw away from the city’s commercial, government and financial hub. Guests of this hotel in Penang Island will be pleased to know that the beach is within reach too - the famed Batu Feringghi Beach is only 30 minutes away by car.

    Guests of Cititel Penang will be spoilt for choice when it comes to dining – the three in-house restaurants present a refreshing, indulging dining experience; be it at the 24-hour Main Street Café which serves local, Asian and International cuisine, the Kirishima Japanese Restaurant or the Zhonghua Gourmet Restaurant.

    The choices are endless, even while eating out as there are many reputable eateries, local hawker stalls, open-air coffee shops, stylish cafes and pubs within walking distance from the hotel, all along UPR - the city’s entertainment and dining hotspot!

    Less More Cititel Penang

    AMENITIES

    • Business centre
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • 24 hour front desk
    • Airport shuttle (surcharge)
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Designated smoking area
    • Storage available
    • Free Wi-Fi
    • Non-smoking rooms available
    • Facilities for disabled guests
    • Internet
    • Free parking
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    based on 3,104 reviews
    • 10.0 "Wonderful beach."
    • 9.4 "World class service."
    • 9.2 "Food is to die for."
    • 9.1 "Incredible bar."
    • 9.0 "Terrific location."
    • 5.5 "Rooms are ok."
    • 4.4 "Internet is poor."
    • 1.9 "Horrible pool."
    View all review categories

    Overall rating

    7.9 Good
    based on 1,148 reviews
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.2 "92% said the reception staff was great."
      9.1 "91% thought the service was very professional."
      8.6 "Housekeeping was great, according to 86%."
      9.1 "Management was excellent, said 91%."
    • 9.3 "Food is to die for."
    • 8.9 "Location is great."
      8.8 "88% liked the proximity to shopping."
      9.9 "99% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      9.9 "99% liked the proximity to sightseeing."
      9.4 "94% thought parking was inexpensive."
      10.0 "Near to public transport, according to 100%."
    • 8.6 "Breakfast is good."
    • 5.6 "Rooms are ok."
      5.3 "Only 53% said rooms were big enough."
    • 4.8 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    • 1.8 "Horrible pool."
    View all review categories

    Overall rating

    7.9 Good
    based on 993 reviews
    • 9.2 "Food is to die for."
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
      9.1 "91% thought the service was very professional."
      8.2 "Housekeeping was great, according to 82%."
      10.0 "100% were happy with the shuttle service."
    • 9.0 "Terrific location."
      9.1 "91% liked the proximity to shopping."
      9.9 "99% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
      9.4 "Easily accessible by car, said 94%."
      10.0 "City centre within easy reach, said 100%."
      9.9 "99% liked the proximity to sightseeing."
    • 8.4 "Breakfast is good."
    • 5.2 "Rooms are ok."
      6.9 "Only 69% said rooms were clean enough."
    • 3.7 "Internet is poor."
      2.6 "74% said the wifi quality was bad."
    • 1.7 "Horrible pool."
    View all review categories

    Overall rating

    7.6 Good
    based on 496 reviews
    • 9.7 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.2 "92% said the reception staff was great."
      9.0 "90% thought the service was very professional."
    • 9.5 "Terrific location."
      9.0 "90% liked the proximity to shopping."
      9.9 "99% enjoyed the restaurants & bars nearby."
    • 9.3 "Food is to die for."
      8.1 "81% loved the dining experience."
      10.0 "100% thought the dining area was clean."
    • 8.9 "Breakfast is good."
    • 6.0 "Rooms are ok."
      5.3 "Only 53% said rooms were big enough."
    • 4.8 "Internet is poor."
      3.7 "63% said the wifi quality was bad."

    Overall rating

    7.8 Good
    based on 465 reviews
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
      7.7 "Housekeeping was great, according to 77%."
      8.8 "88% thought the service was very professional."
    • 9.0 "Food is to die for."
    • 8.9 "Location is great."
      8.7 "87% liked the proximity to shopping."
      9.9 "99% liked the proximity to sightseeing."
      9.8 "98% enjoyed the restaurants & bars nearby."
    • 8.7 "Breakfast is good."
    • 5.6 "Rooms are ok."
    • 4.3 "Internet is poor."
    • 2.0 "Horrible pool."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great reception"
    "Professional service"
    "Friendly service"
    data provided by TrustYou

    Recent reviews


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