Overview

Heritage Sixteen

16 Lebuh Cranarvon, George Town (Penang) 10100, Malaysia
+60 4261 0019

S$ 10+

Overall guest ratings

7.9/10 Good
based on 239 reviews

Review highlights

  • 9.3
  • 9.2
  • 9.1
  • 4.7

Good to know

  • Friendly service

Nearby

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    About

    Located in Chinatown, this guesthouse is within a 10-minute walk of Loo Pun Hong, Camera Museum, and Leong San Tong Khoo Kongsi. Clan Jetty and Pinang Peranakan Mansion are also within 15 minutes.

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    Expedia

    AMENITIES

    • Complimentary breakfast
    • Free Wi-Fi
    • Bicycle hire
    • Air-conditioned
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Business centre
    • Concierge service
    • Laundry facilities
    • Laundry service
    • No smoking
    • Restaurant
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    based on 239 reviews
    • 9.3 "World class service."
      9.4 "94% found the staff to be very friendly."
      10.0 "Management was excellent, said 100%."
    • 9.2 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 9.1 "Excellent breakfast."
    • 7.3 "Good amenities."
    • 4.7 "Rooms are not good."
      2.8 "72% complained about the bathroom."
      4.2 "58% said rooms were small."
      2.8 "72% criticized the small bathroom."
      2.4 "76% had problems with the shower."
      2.7 "73% thought they were poorly maintained."
    • 3.2 "Disappointing internet connection."
      2.4 "76% said the wifi quality was bad."

    Overall rating

    8.0 Good
    based on 121 reviews
    • 9.5 "World class service."
      9.6 "96% found the staff to be very friendly."
      10.0 "Management was excellent, said 100%."
    • 9.2 "Terrific location."
    • 9.2 "Excellent breakfast."
    • 4.8 "Rooms are not good."
    • 2.8 "Disappointing internet connection."
      2.2 "78% said the wifi quality was bad."

    Overall rating

    8.2 Excellent
    based on 21 reviews
    • 9.3 "World class service."
      9.5 "95% found the staff to be very friendly."
    • 9.3 "Excellent breakfast."
    • 4.8 "Rooms are not good."

    Overall rating

    7.7 Good
    based on 95 reviews
    • 9.4 "World class service."
      9.5 "95% found the staff to be very friendly."
    • 8.8 "Location is great."
    • 8.8 "Breakfast is good."
    • 4.4 "Not very comfortable."
      4.0 "60% said rooms were small."
      2.6 "74% criticized the small bathroom."
    • 4.3 "Rooms are not good."
      2.8 "72% complained about the bathroom."
      4.0 "60% said rooms were small."
      2.6 "74% criticized the small bathroom."
    Hotel type
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Good to know
    "Friendly service"
    data provided by TrustYou

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