Overview

Heritage Sixteen

16 Lebuh Cranarvon, George Town (Penang) 10100, Malaysia
+60 4261 0019

S$ 9+

Overall guest ratings

7.9/10 Good
based on 246 reviews

Review highlights

  • 9.7
  • 9.3
  • 8.9
  • 4.7

Good to know

  • Friendly service

Nearby

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    About

    Located in Chinatown, this guesthouse is within a 10-minute walk of Loo Pun Hong, Camera Museum, and Leong San Tong Khoo Kongsi. Clan Jetty and Pinang Peranakan Mansion are also within 15 minutes.

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    Expedia

    AMENITIES

    • Complimentary breakfast
    • Free Wi-Fi
    • Bicycle hire
    • Air-conditioned
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Business centre
    • Concierge service
    • Laundry facilities
    • Laundry service
    • No smoking
    • Restaurant
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.9 Good
    based on 246 reviews
    • 9.7 "Excellent value."
    • 9.3 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
      10.0 "Management was excellent, said 100%."
      8.8 "88% thought the service was very professional."
    • 8.8 "Breakfast is good."
    • 7.4 "Good amenities."
      7.4 "74% thought the building was wonderful."
    • 4.7 "Rooms are not good."
      3.0 "70% complained about the bathroom."
      2.0 "80% said rooms were small."
      4.3 "57% didn't like the uncomfortable beds."
      1.8 "82% thought they were poorly maintained."
      1.1 "89% criticized the small bathroom."
      2.9 "71% had problems with the shower."
    • 4.4 "Internet is poor."
      4.7 "53% said the wifi quality was bad."
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    Overall rating

    8.0 Good
    based on 137 reviews
    • 9.3 "Terrific location."
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 8.8 "Breakfast is good."
    • 4.7 "Rooms are not good."
      3.2 "68% complained about the bathroom."
    • 4.2 "Internet is poor."
      4.5 "55% said the wifi quality was bad."
    • 3.0 "Quite uncomfortable."

    Overall rating

    8.2 Excellent
    based on 31 reviews
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 4.8 "Rooms are not good."

    Overall rating

    7.7 Good
    based on 76 reviews
    • 9.2 "Terrific location."
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 8.7 "Breakfast is good."
    • 4.3 "Rooms are not good."
      2.9 "71% complained about the bathroom."
      2.2 "78% said rooms were small."
      1.3 "87% criticized the small bathroom."
    • 3.4 "Not very comfortable."
      2.2 "78% said rooms were small."
      1.3 "87% criticized the small bathroom."
    Hotel type
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Good to know
    "Friendly service"
    data provided by TrustYou
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    Map

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