Overview

Crowne Plaza Grand Rapids - Airport

5700 East 28th Street SE, Grand Rapids, MI 49546, United States
+1 616 957 1770

S$ 158+

Overall guest ratings

7.6/10 Good
based on 495 reviews

Review highlights

  • 9.5
  • 8.1
  • 5.2
  • 4.8

Good to know

  • Friendly service

Nearby

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    About

    Enjoy Upscale Comfort at the Crowne Plaza, Grand Rapids. Just minutes from Gerald R. Ford International Airport & to the downtown city center, the hotel is an ideal choice for both business & leisure travelers. With exceptional service and amenities, these upscale accommodations have everything you need for a memorable trip. With a Business Center and free Wi-Fi access, you'll achieve new heights of productivity. We are minutes from area businesses & hospitals such as Farmers Insurance, GE Aviation, Cascade Engineering, Steelcase, Service Express, Meijer, Spartan Stores, Spectrum Health, St. Mary's Hospital, Metropolitan Hospital & MMPC. Our ideal location near the Grand Rapids Airport makes our hotel the perfect place to meet. We have more than 20,000 sq ft of flexible meeting space to host business meetings & social events. Guests can enjoy the many area attractions, including Meijer Gardens & Sculpture Park, the Gerald R. Ford Museum, Grand Rapids Art Museum & Van Andel Arena. Our Crowne Plaza guests can enjoy spa services at Design 1 Salon, Cascade location. Our Grand Rapids Airport hotel provides a host of convenient perks, including a complimentary shuttle to & from Gerald R. Ford International Airport. Take advantage of our indoor/outdoor pool & a sauna, plus savor award-winning cuisine inside our restaurant & lounge. A better night's sleep awaits you with the Crowne Plaza Sleep Advantage® Program.

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    InterContinental

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Gift shop
    • Laundry facilities
    • Free airport shuttle
    • Free long-term parking
    • Free valet parking
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    Reviews

    Guest reviews

    Overall rating

    7.6 Good
    based on 495 reviews
    • 9.5 "Terrific location."
      10.0 "Good access to the airport, said 100%."
      9.4 "94% liked the proximity to shopping."
    • 8.1 "Pool is good."
      8.0 "Clean pool, said 80%."
    • 7.6 "Good service."
      8.1 "81% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
    • 7.0 "Internet works."
      7.0 "70% said the wifi quality was great."
    • 6.7 "Breakfast is mediocre."
      6.9 "Breakfast prices were ok, according to 69%."
    • 5.2 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
      5.2 "Only 52% said rooms were big enough."
      5.6 "56% thought the kitchenette was ok."
    • 4.8 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
      0.0 "100% didn't like the architecture."
      0.0 "100% complained about the elevator."
    • 4.4 "Not very comfortable."
      4.5 "55% didn't like the uncomfortable beds."
      4.2 "58% thought it was too noisy."
    • 3.1 "Horrible vibe."
      1.6 "84% criticized the unstylish hotel."
      3.0 "70% didn't like the unstylish hotel."
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    Overall rating

    7.3 Good
    based on 173 reviews
    • 9.5 "Terrific location."
    • 7.9 "Good pool."
    • 7.5 "Good service."
      7.7 "77% found the staff to be very friendly."
    • 6.0 "Sufficient wellness & sports facilities."
    • 4.7 "Rooms are not good."
      0.9 "91% thought they were poorly maintained."
      2.6 "74% complained about the bathroom."
      4.2 "58% didn't like the uncomfortable beds."
      4.2 "58% were disappointed with the minibar."
    • 4.4 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
    • 4.2 "Not very comfortable."
      4.2 "58% didn't like the uncomfortable beds."
    • 2.8 "Horrible vibe."
      1.5 "85% criticized the unstylish hotel."
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    Overall rating

    7.2 Good
    based on 202 reviews
    • 9.6 "Terrific location."
    • 8.4 "Pool is good."
    • 7.1 "Good service."
      7.3 "73% found the staff to be very friendly."
    • 5.3 "Rooms are ok."
    • 4.5 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
    • 4.4 "Not very comfortable."
      4.2 "58% didn't like the uncomfortable beds."
    • 3.2 "Horrible vibe."
      1.6 "84% criticized the unstylish hotel."
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    Overall rating

    8.2 Excellent
    based on 54 reviews
    • 8.2 "Pool is good."
    • 7.5 "Good service."
    • 5.0 "Rooms are ok."

    Overall rating

    7.0 Good
    based on 64 reviews
    • 9.4 "Terrific location."
    • 7.8 "Good service."
      8.2 "82% found the staff to be very friendly."
    • 6.6 "Breakfast is mediocre."
    • 4.8 "Rooms are not good."
      4.3 "57% didn't like the uncomfortable beds."
    • 4.3 "Not very comfortable."
      4.3 "57% didn't like the uncomfortable beds."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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    comfortable bed
    nice pool area
    free breakfast
    outdoor pool
    nice facility
    great location
    indoor outdoor
    use the pool
    crowne plaza
    carpet were worn
    shuttle to the airport
    airport and the free shuttle
    grand rapids
    liked the pool
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