Overview

Alster-Hof

Esplanade 12, 20354 Hamburg, Hamburg, Germany
+49 40 350 070

S$ 128+

Overall guest ratings

8.4/10 Excellent
based on 2,801 reviews

Review highlights

  • 9.6
  • 9.4
  • 9.0
  • 6.2

Good to know

  • Spacious rooms
  • Friendly service
  • Near city centre

Nearby

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    About

    This Hamburg hotel is a four-minute walk from the botanical gardens and an eight-minute walk from the Congress Center Hamburg (CCH). The Jungfernstieg shopping street is 0.9 km (0.6 mi) away.

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    Expedia

    AMENITIES

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Concierge service
    • Laundry service
    • Restaurant
    • Bar/Lounge
    • Parking
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Room service
    • Beauty salon
    • Cable or satellite TV
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    based on 2,801 reviews
    • 9.6 "Excellent breakfast."
      9.7 "97% were happy with the price of the breakfast."
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
      9.2 "92% thought the service was very professional."
      8.8 "Housekeeping was great, according to 88%."
      8.8 "Lovely bar service, according to 88%."
    • 9.0 "Terrific location."
      9.9 "City centre within easy reach, said 99%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.3 "Bar is amazing."
      8.8 "Lovely bar service, according to 88%."
    • 8.1 "Food is delicious."
      9.1 "Yummy desserts, said 91%."
      8.7 "87% enjoyed the side dishes."
      9.2 "92% loved the menu selection."
    • 6.2 "Rooms are ok."
      6.8 "For only 68%, the bathroom was ok."
      5.4 "Beds were acceptable for 54%."
      5.0 "Only 50% thought the shower was ok."
      6.7 "Cleanliness of the bathroom was average, said 67%."
      5.7 "57% said the view was so-so."
    • 3.3 "Internet is poor."
      2.1 "79% said the wifi quality was bad."
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    Overall rating

    8.4 Excellent
    based on 868 reviews
    • 9.8 "Excellent breakfast."
    • 9.6 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
      9.4 "94% thought the service was very professional."
    • 8.5 "Food is delicious."
      9.3 "Yummy desserts, said 93%."
    • 8.4 "Location is great."
      9.9 "City centre within easy reach, said 99%."
      10.0 "Near to public transport, according to 100%."
      8.7 "87% thought it was easy to get to the train station."
    • 6.9 "Rooms are ok."
      5.6 "Beds were acceptable for 56%."
      6.7 "For only 67%, the bathroom was ok."
      5.6 "56% said the view was so-so."
      6.3 "Cleanliness of the bathroom was average, said 63%."
    • 6.7 "Average comfort."
      5.6 "Beds were acceptable for 56%."
      6.2 "For only 62%, the noise level was all right."
    • 3.1 "Disappointing internet connection."
      2.1 "79% said the wifi quality was bad."
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    Overall rating

    8.5 Excellent
    based on 448 reviews
    • 9.7 "Excellent breakfast."
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
    • 9.0 "Terrific location."
      9.9 "City centre within easy reach, said 99%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 8.1 "Food is delicious."
      9.3 "Yummy desserts, said 93%."
    • 7.1 "High comfort."
      8.2 "82% thought rooms were spacious."
      8.2 "82% liked the big bathroom."
    • 6.7 "Rooms are ok."
      6.8 "For only 68%, the bathroom was ok."
      5.6 "Beds were acceptable for 56%."
      6.0 "60% said the view was so-so."
    • 3.0 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."
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    Overall rating

    7.8 Good
    based on 252 reviews
    • 9.5 "Excellent breakfast."
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
    • 8.8 "Location is great."
    • 7.8 "Tasty food."
    • 4.8 "Rooms are not good."
      4.1 "For 59%, the rooms looked old."
      4.9 "51% thought they were poorly maintained."
    • 3.2 "Disappointing internet connection."
      2.2 "78% said the wifi quality was bad."

    Overall rating

    8.2 Excellent
    based on 1,232 reviews
    • 9.5 "Excellent breakfast."
    • 9.2 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
      9.4 "94% thought the service was very professional."
      8.8 "Housekeeping was great, according to 88%."
    • 9.1 "Terrific location."
      9.8 "City centre within easy reach, said 98%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to sightseeing."
    • 7.9 "Tasty food."
      8.9 "Yummy desserts, said 89%."
      9.0 "90% loved the menu selection."
    • 5.2 "Rooms are ok."
      6.4 "Only 64% said rooms were big enough."
      6.2 "For only 62%, the bathroom was ok."
      5.2 "Beds were acceptable for 52%."
      5.5 "55% said the view was so-so."
      6.9 "Cleanliness of the bathroom was average, said 69%."
    • 3.6 "Internet is poor."
      2.4 "76% said the wifi quality was bad."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Spacious rooms"
    "Friendly service"
    "Near city centre"
    data provided by TrustYou

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