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Sofitel Hamburg Alter Wall
Best Sightseeing

Alter Wall 40, 20457 Hamburg, Hamburg, Germany
+49 40 369 500

S$ 185+

Overall guest ratings

8.7/10 Excellent
based on 3,404 reviews

Review highlights

  • 9.2
  • 8.6
  • 7.0
  • 6.9

Nearby

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    About

    The Sofitel Hamburg Alter Wall hotel near the River Alster is a harmonious fusion of highly functional design and modern facilities. The bold, opulent, purist design uses simple and luxurious materials such as glass and marble or precious materials and steel to create a unique aesthetic. Enjoy international cuisine in the Ticino restaurant or relax with a drink on the sunny waterfront terrace of this 5-star hotel in Hamburg. The Seagull Spa is an oasis of relaxation for those seeking tranquility.

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    accorhotels.com

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Express check out
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    based on 3,404 reviews
    • 9.2 "Terrific location."
      9.8 "City centre within easy reach, said 98%."
      9.7 "Near to public transport, according to 97%."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      8.0 "Easily accessible by car, said 80%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
      7.1 "Lovely bar service, according to 71%."
      9.2 "92% said the concierge service was amazing."
      7.5 "75% found the restaurant service to be one of the best."
    • 7.8 "Good pool."
    • 7.3 "Good breakfast."
    • 7.0 "Wellness & sports facilities were pleasant enough."
      7.5 "top-notch fitness area, thought 75%."
    • 7.0 "High comfort."
      6.7 "For only 67%, the noise level was all right."
    • 6.9 "Rooms are ok."
      5.8 "For only 58%, the bathroom was ok."
      5.8 "Only 58% thought the shower was ok."
    • 3.6 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
    • 2.6 "Terrible value."
      0.3 "97% said the breakfast was too expensive."
      0.4 "The price was too high for 96%."
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    Overall rating

    8.8 Excellent
    based on 1,974 reviews
    • 9.1 "Terrific location."
      9.7 "City centre within easy reach, said 97%."
      9.5 "Near to public transport, according to 95%."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      8.2 "Easily accessible by car, said 82%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 8.0 "Pool is good."
    • 7.5 "Good breakfast."
    • 6.9 "Rooms are ok."
      6.7 "Only 67% said rooms were big enough."
      5.6 "Only 56% thought the shower was ok."
    • 6.8 "Sufficient wellness & sports facilities."
    • 3.6 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
    • 2.1 "Terrible value."
      0.2 "98% said the breakfast was too expensive."
      0.3 "The price was too high for 97%."
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    Overall rating

    8.8 Excellent
    based on 510 reviews
    • 8.8 "Location is great."
      9.8 "City centre within easy reach, said 98%."
      9.7 "Near to public transport, according to 97%."
    • 8.3 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 7.8 "Good pool."
    • 7.6 "Good breakfast."
    • 7.3 "High comfort."
      7.6 "76% said the beds were comfortable."
    • 3.9 "Internet is poor."
    • 2.4 "Terrible value."
      0.4 "96% said the breakfast was too expensive."
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    Overall rating

    8.4 Excellent
    based on 272 reviews
    • 9.2 "Terrific location."
      9.8 "City centre within easy reach, said 98%."
    • 8.3 "Vibe was good."
      7.9 "79% enjoyed the friendly atmosphere."
      8.5 "85% thought, the hotel was modern."
      9.0 "90% said it was a stylish hotel."
    • 8.2 "Great service."
      7.3 "73% thought the service was very professional."
    • 7.1 "Good breakfast."
    • 7.1 "Wellness & sports facilities were pleasant enough."
    • 6.3 "Rooms are ok."
      6.7 "Only 67% said rooms were big enough."
      6.8 "Beds were acceptable for 68%."
      5.8 "For only 58%, the bathroom was ok."
      6.9 "Only 69% said rooms were clean enough."
    • 3.4 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
    • 3.2 "Terrible value."
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    Overall rating

    8.6 Excellent
    based on 646 reviews
    • 9.3 "Terrific location."
      9.7 "City centre within easy reach, said 97%."
      9.7 "Near to public transport, according to 97%."
      9.5 "95% liked the proximity to shopping."
    • 8.7 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
    • 7.9 "Good pool."
    • 6.9 "Average comfort."
      6.7 "Only 67% said rooms were big enough."
    • 6.9 "Sufficient wellness & sports facilities."
    • 6.8 "Breakfast is mediocre."
    • 6.7 "Rooms are ok."
      6.7 "Only 67% said rooms were big enough."
      5.9 "For only 59%, the bathroom was ok."
      6.9 "Only 69% said rooms were clean enough."
      6.0 "Only 60% thought the shower was ok."
    • 5.6 "Food is average."
      5.8 "Only 58% were satisfied with the menu."
    • 3.7 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
    • 2.2 "Terrible value."
      0.4 "96% said the breakfast was too expensive."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    data provided by TrustYou

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