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Hangzhou Fresh House Hotel the West Lake Branch

238 Huansha Road, Hangzhou 310006, China
+86 571 5810 4000

S$ 33+

Overall guest ratings

9.0/10 Excellent
based on 1,211 reviews

Review highlights

  • 9.7
  • 8.9
  • 3.8
  • 3.8

Good to know

  • Comfortable beds
  • Friendly atmosphere
  • Good accessibility by car

Nearby

    show all

    AMENITIES

    • Free Wi-Fi
    • Internet
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Storage available
    • Non-smoking rooms available
    Less More
    Reviews

    Guest reviews

    Overall rating

    9.0 Excellent
    based on 1,211 reviews
    • 9.7 "Terrific location."
    • 8.9 "Vibe was good."
    • 7.8 "Good service."
    • 3.8 "Rooms are not good."
    • 3.8 "Internet is poor."
    • 2.1 "Quite uncomfortable."

    Overall rating

    9.1 Excellent
    based on 314 reviews
    • 9.7 "Terrific location."
    • 8.9 "Vibe was good."
    • 8.7 "Generally very clean."
      8.7 "87% said rooms were clean."
    • 7.8 "Good service."
    • 3.7 "Rooms are not good."
      0.4 "96% said rooms were small."
      2.4 "76% complained about the bathroom."
    • 1.9 "Quite uncomfortable."
      0.4 "96% said rooms were small."

    Overall rating

    8.7 Excellent
    based on 326 reviews
    • 9.8 "Terrific location."
      9.8 "Easily accessible by car, said 98%."
      10.0 "Near to public transport, according to 100%."
    • 8.7 "Vibe was good."
      9.4 "94% enjoyed the friendly atmosphere."
    • 8.3 "Generally very clean."
      8.3 "83% said rooms were clean."
    • 7.8 "Good service."
    • 3.5 "Rooms are not good."
      0.5 "95% said rooms were small."
      2.2 "78% complained about the bathroom."
    • 2.2 "Quite uncomfortable."
      0.5 "95% said rooms were small."

    Overall rating

    8.6 Excellent
    based on 254 reviews
    • 9.6 "Terrific location."
      9.6 "Easily accessible by car, said 96%."
    • 8.8 "Vibe was good."
    • 7.9 "Good service."
    • 3.8 "Rooms are not good."
      0.4 "96% said rooms were small."
      2.9 "71% complained about the bathroom."
    • 1.9 "Quite uncomfortable."
      0.4 "96% said rooms were small."

    Overall rating

    8.4 Excellent
    based on 314 reviews
    • 9.8 "Terrific location."
      9.8 "Easily accessible by car, said 98%."
    • 8.8 "Good value."
    • 8.5 "Vibe was good."
      9.6 "96% enjoyed the friendly atmosphere."
    • 7.9 "Good service."
    • 3.6 "Rooms are not good."
      0.4 "96% said rooms were small."
    • 1.9 "Quite uncomfortable."
      0.4 "96% said rooms were small."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Comfortable beds"
    "Friendly atmosphere"
    "Good accessibility by car"
    data provided by TrustYou

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