Overview

Hangzhou Hena Hotel

NO.508 Yanan Road, Hangzhou 310000, China
+86 571 8892 0666

S$ 69+

Overall guest ratings

9.0/10 Excellent
based on 2,462 reviews

Review highlights

  • 9.7
  • 9.0
  • 5.6
  • 5.3

Good to know

  • Good accessibility by car
  • Great shopping
  • Close to public transport

Nearby

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    AMENITIES

    • Non-smoking rooms available
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    Reviews

    Guest reviews

    Overall rating

    9.0 Excellent
    based on 2,462 reviews
    • 9.7 "Terrific location."
      9.7 "Easily accessible by car, said 97%."
      10.0 "100% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      9.6 "96% liked the proximity to sightseeing."
      8.0 "Great parking, according to 80%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought parking was inexpensive."
      9.2 "Good access to the airport, said 92%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.0 "Food is to die for."
      10.0 "100% enjoyed the snacks that were offered."
    • 8.9 "Generally very clean."
      8.6 "86% said rooms were clean."
      10.0 "100% thought it was clean."
    • 8.2 "Great service."
      7.7 "77% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
    • 7.5 "Good amenities."
      7.4 "74% thought the building was wonderful."
      7.3 "73% said the facilities were very new."
      10.0 "100% found the grounds to be nice."
    • 5.6 "Breakfast is mediocre."
    • 5.3 "Internet is average."
      5.0 "50% thought the wifi quality was ok."
    • 4.9 "Rooms are not good."
      1.0 "90% said rooms were small."
      4.8 "52% found problems with the furniture."
      4.3 "For 57%, the rooms looked old."
      2.2 "78% thought the tv was sub-standard."
      0.0 "100% thought they were poorly maintained."
      2.5 "75% were disappointed with the minibar."
    • 2.5 "Quite uncomfortable."
      1.0 "90% said rooms were small."
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    Overall rating

    9.2 Excellent
    based on 369 reviews
    • 9.8 "Terrific location."
      9.6 "Easily accessible by car, said 96%."
      10.0 "100% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 9.0 "Food is to die for."
    • 8.8 "Vibe was good."
      9.6 "96% thought the hotel was luxurious."
    • 8.1 "Great service."
      7.7 "77% found the staff to be very friendly."
    • 7.6 "Good amenities."
      7.5 "75% thought the building was wonderful."
    • 5.3 "Breakfast is mediocre."
    • 4.5 "Rooms are not good."
      0.9 "91% said rooms were small."
    • 2.4 "Quite uncomfortable."
      0.9 "91% said rooms were small."
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    Overall rating

    9.1 Excellent
    based on 713 reviews
    • 9.6 "Terrific location."
      9.7 "Easily accessible by car, said 97%."
      10.0 "100% liked the proximity to shopping."
      8.0 "Great parking, according to 80%."
      10.0 "Near to public transport, according to 100%."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought parking was inexpensive."
    • 9.0 "Food is to die for."
    • 8.9 "Generally very clean."
      8.6 "86% said rooms were clean."
    • 8.1 "Great service."
      8.7 "87% thought the service was very professional."
      7.6 "76% found the staff to be very friendly."
    • 7.8 "Good amenities."
      7.7 "77% thought the building was wonderful."
    • 5.6 "Breakfast is mediocre."
    • 4.8 "Rooms are not good."
      1.1 "89% said rooms were small."
      4.0 "For 60%, the rooms looked old."
    • 2.3 "Quite uncomfortable."
      1.1 "89% said rooms were small."
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    Overall rating

    9.0 Excellent
    based on 1,231 reviews
    • 9.8 "Terrific location."
      9.8 "Easily accessible by car, said 98%."
      10.0 "100% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      9.6 "96% liked the proximity to sightseeing."
      8.1 "Great parking, according to 81%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.1 "Perfectly clean."
      8.9 "89% said rooms were clean."
      10.0 "100% thought it was clean."
    • 8.9 "Food is delicious."
    • 8.5 "Great service."
      8.5 "85% thought the service was very professional."
      7.9 "79% found the staff to be very friendly."
    • 8.3 "Good value."
    • 5.7 "Breakfast is mediocre."
    • 5.1 "Internet is average."
    • 4.9 "Rooms are not good."
      0.8 "92% said rooms were small."
      4.6 "54% found problems with the furniture."
      4.3 "For 57%, the rooms looked old."
    • 2.3 "Quite uncomfortable."
      0.8 "92% said rooms were small."
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    Overall rating

    8.9 Excellent
    based on 147 reviews
    • 9.8 "Terrific location."
      9.8 "Easily accessible by car, said 98%."
      10.0 "100% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
    • 9.1 "Food is to die for."
    • 8.9 "Generally very clean."
      8.7 "87% said rooms were clean."
    • 8.3 "Great service."
    • 8.0 "Good value."
    • 5.6 "Breakfast is mediocre."
    • 4.7 "Rooms are not good."
      0.9 "91% said rooms were small."
    • 2.3 "Quite uncomfortable."
      0.9 "91% said rooms were small."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Good accessibility by car"
    "Great shopping"
    "Close to public transport"
    data provided by TrustYou

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