Overview

Hangzhou Milan Garden Hotel

No.346 Yan an Road, Hangzhou 310006, China
+86 571 8703 3111

S$ 62+

Overall guest ratings

8.4/10 Excellent
based on 5,214 reviews

Review highlights

  • 9.7
  • 7.1
  • 6.9
  • 4.4

Good to know

  • Good accessibility by car
  • Close to public transport

Nearby

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    About

    At Hangzhou Milan Garden Hotel, you'll be within a 10-minute drive of West Lake. Free perks include WiFi and wired Internet. Rooms at this upscale hotel offer LCD TVs, room service, and slippers.

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    Hotels.com

    AMENITIES

    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Child pool
    • Beauty salon
    • Tennis
    • Airport shuttle
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.4 Excellent
    based on 5,214 reviews
    • 9.7 "Terrific location."
      9.8 "Easily accessible by car, said 98%."
      9.9 "Near to public transport, according to 99%."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      9.3 "93% enjoyed the restaurants & bars nearby."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% thought it was easy to get to the train station."
    • 7.1 "Good breakfast."
      8.8 "88% were happy with the price of the breakfast."
    • 6.9 "Service is ok."
      6.7 "67% said the reception staff was ok."
      6.5 "Only 65% found the staff to be friendly enough."
      6.9 "Only 69% thought the service was professional."
    • 5.5 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
    • 5.1 "Internet is average."
    • 4.4 "Rooms are not good."
      1.7 "83% said rooms were small."
      3.4 "66% complained about the bathroom."
      4.7 "53% didn't like the uncomfortable beds."
      0.0 "100% thought they were poorly maintained."
      3.3 "67% criticized the small bathroom."
      3.0 "Air conditioning was criticized by 70%."
      2.8 "72% found problems with the furniture."
      1.0 "90% said the bathroom was dirty."
      3.4 "66% had problems with the shower."
      3.2 "68% thought the tv was sub-standard."
      4.0 "60% were unsatisfied with the kitchenette."
    • 2.7 "Quite uncomfortable."
      1.7 "83% said rooms were small."
      4.7 "53% didn't like the uncomfortable beds."
      4.2 "58% thought it was too noisy."
      3.3 "67% criticized the small bathroom."
      3.0 "Air conditioning was criticized by 70%."
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    Overall rating

    8.4 Excellent
    based on 1,094 reviews
    • 9.8 "Terrific location."
      9.8 "Easily accessible by car, said 98%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 7.2 "Good breakfast."
    • 6.9 "Service is ok."
      6.5 "Only 65% found the staff to be friendly enough."
      6.9 "Only 69% thought the service was professional."
    • 5.2 "Internet is average."
    • 4.9 "Not very clean."
      4.8 "52% said rooms were dirty."
      0.8 "92% said the bathroom was dirty."
    • 4.1 "Rooms are not good."
      2.0 "80% said rooms were small."
      3.5 "65% complained about the bathroom."
      4.8 "52% said rooms were dirty."
      4.4 "56% didn't like the uncomfortable beds."
      0.0 "100% thought they were poorly maintained."
      2.8 "Air conditioning was criticized by 72%."
      3.6 "64% had problems with the shower."
      3.4 "66% criticized the small bathroom."
      2.2 "For 78%, the rooms looked old."
      0.8 "92% said the bathroom was dirty."
      2.8 "72% found problems with the furniture."
    • 2.9 "Quite uncomfortable."
      2.0 "80% said rooms were small."
      4.4 "56% didn't like the uncomfortable beds."
      4.2 "58% thought it was too noisy."
      2.8 "Air conditioning was criticized by 72%."
      3.4 "66% criticized the small bathroom."
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    Overall rating

    8.6 Excellent
    based on 2,346 reviews
    • 9.7 "Terrific location."
      9.9 "Easily accessible by car, said 99%."
      9.8 "Near to public transport, according to 98%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 6.8 "Breakfast is mediocre."
    • 6.4 "Service is ok."
      6.1 "61% said the reception staff was ok."
      6.2 "Only 62% found the staff to be friendly enough."
      6.8 "Only 68% thought the service was professional."
    • 5.4 "Internet is average."
      5.2 "52% thought the wifi quality was ok."
    • 5.2 "Average cleanliness."
    • 3.7 "Rooms are not good."
      1.5 "85% said rooms were small."
      2.8 "72% complained about the bathroom."
      4.8 "52% said rooms were dirty."
      4.1 "59% didn't like the uncomfortable beds."
      0.0 "100% thought they were poorly maintained."
      3.4 "66% criticized the small bathroom."
      2.9 "Air conditioning was criticized by 71%."
      2.7 "73% found problems with the furniture."
      3.3 "67% had problems with the shower."
      2.2 "For 78%, the rooms looked old."
      1.0 "90% said the bathroom was dirty."
    • 2.3 "Quite uncomfortable."
      1.5 "85% said rooms were small."
      4.1 "59% didn't like the uncomfortable beds."
      4.3 "57% thought it was too noisy."
      3.4 "66% criticized the small bathroom."
      2.9 "Air conditioning was criticized by 71%."
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    Overall rating

    8.7 Excellent
    based on 1,459 reviews
    • 9.7 "Terrific location."
      9.6 "Easily accessible by car, said 96%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
    • 7.3 "Good service."
      7.1 "71% said the reception staff was great."
      7.3 "73% thought the service was very professional."
    • 6.9 "Breakfast is mediocre."
    • 6.0 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 5.1 "Internet is average."
    • 4.1 "Rooms are not good."
      1.6 "84% said rooms were small."
      3.3 "67% complained about the bathroom."
      4.7 "53% didn't like the uncomfortable beds."
      0.0 "100% thought they were poorly maintained."
      2.6 "74% found problems with the furniture."
      3.2 "68% criticized the small bathroom."
      0.9 "91% said the bathroom was dirty."
      2.9 "Air conditioning was criticized by 71%."
      3.1 "69% had problems with the shower."
    • 2.2 "Quite uncomfortable."
      1.6 "84% said rooms were small."
      4.7 "53% didn't like the uncomfortable beds."
      4.0 "60% thought it was too noisy."
      3.2 "68% criticized the small bathroom."
      2.9 "Air conditioning was criticized by 71%."
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    Overall rating

    8.4 Excellent
    based on 312 reviews
    • 9.7 "Terrific location."
      9.8 "Easily accessible by car, said 98%."
      10.0 "Near to public transport, according to 100%."
    • 7.6 "Good breakfast."
    • 6.6 "Service is ok."
      6.6 "66% said the reception staff was ok."
      6.5 "Only 65% found the staff to be friendly enough."
      6.4 "Only 64% thought the service was professional."
    • 5.5 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 4.6 "Rooms are not good."
      1.5 "85% said rooms were small."
      3.6 "64% complained about the bathroom."
      3.0 "70% found problems with the furniture."
    • 2.4 "Quite uncomfortable."
      1.5 "85% said rooms were small."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Good accessibility by car"
    "Close to public transport"
    data provided by TrustYou
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