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Hyatt Regency Hangzhou
Best Restaurants & Bars

28 Hu Bin Road, Hangzhou 310006, China
+86 571 8779 1234

S$ 218+

Overall guest ratings

9.1/10 Excellent
based on 4,547 reviews

Review highlights

  • 9.5
  • 8.3
  • 8.2
  • 6.1

Nearby

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    About

    The hotel is located fronting the West Lake, in the heart of the new lake-side pedestrian zone. Closet to the business and Government districts, walking distance to the entertainment area. Within walking distance to Xihu Tian Di and the West Lake scenic sites. Nearby shopping and entertainment areas.

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    Hyatt

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Concierge service
    • Currency exchange on-site
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Free parking
    • Storage available
    • Non-smoking rooms available
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Spa
    • Express check out
    • Cable or satellite TV
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    9.1 Excellent
    based on 4,547 reviews
    • 9.5 "Terrific location."
      8.7 "Easily accessible by car, said 87%."
      9.9 "99% liked the proximity to shopping."
      9.3 "93% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought parking was inexpensive."
    • 8.3 "Food is delicious."
      7.6 "Yummy desserts, said 76%."
      9.3 "93% enjoyed the fish/seafood dishes."
      10.0 "100% enjoyed the snacks that were offered."
      8.9 "89% loved the menu selection."
    • 8.2 "Great service."
      8.5 "85% thought the service was very professional."
      8.9 "89% found the staff to be very friendly."
      8.1 "Housekeeping was great, according to 81%."
      8.3 "Management was excellent, said 83%."
    • 7.8 "Good bar."
      9.0 "Delicious alcoholic drinks, according to 90%."
    • 7.2 "Good pool."
      8.0 "Clean pool, said 80%."
    • 6.1 "Rooms are ok."
      6.3 "For only 63%, the bathroom was ok."
      5.2 "52% thought the kitchenette was ok."
      6.0 "Only 60% found the balcony ok."
    • 3.5 "Internet is poor."
      2.0 "80% said the wifi quality was bad."
    • 3.4 "Value below average."
      4.6 "The price was too high for 54%."
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    Overall rating

    8.8 Excellent
    based on 682 reviews
    • 9.6 "Terrific location."
      8.7 "Easily accessible by car, said 87%."
      9.9 "99% liked the proximity to shopping."
      9.4 "94% liked the proximity to sightseeing."
    • 8.4 "Food is delicious."
    • 7.7 "Good service."
      8.6 "86% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
      8.1 "Housekeeping was great, according to 81%."
    • 7.2 "Good breakfast."
    • 5.7 "Rooms are ok."
      5.5 "Beds were acceptable for 55%."
      6.4 "For only 64%, the bathroom was ok."
    • 3.8 "Value below average."

    Overall rating

    9.2 Excellent
    based on 2,318 reviews
    • 9.5 "Terrific location."
      9.3 "93% liked the proximity to sightseeing."
      8.7 "Easily accessible by car, said 87%."
      9.9 "99% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
    • 8.2 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
      7.9 "Housekeeping was great, according to 79%."
      8.4 "Management was excellent, said 84%."
    • 7.6 "Good bar."
    • 7.0 "Good breakfast."
    • 6.8 "Pool is mediocre."
    • 5.7 "Rooms are ok."
      5.9 "For only 59%, the bathroom was ok."
      6.3 "Beds were acceptable for 63%."
      5.6 "56% thought the kitchenette was ok."
    • 2.4 "Terrible value."
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    Overall rating

    9.4 Excellent
    based on 1,318 reviews
    • 9.6 "Terrific location."
      9.0 "Easily accessible by car, said 90%."
      9.9 "99% liked the proximity to shopping."
      9.2 "92% liked the proximity to sightseeing."
    • 8.5 "Great service."
      8.3 "83% thought the service was very professional."
      8.7 "87% found the staff to be very friendly."
    • 8.4 "Food is delicious."
    • 6.8 "Breakfast is mediocre."
    • 6.8 "Rooms are ok."
      5.8 "Beds were acceptable for 58%."
      6.1 "For only 61%, the bathroom was ok."
    • 5.5 "Average amenities."
      5.6 "56% thought the building was acceptable."
    • 3.7 "Value below average."
    • 3.4 "Internet is poor."
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    Overall rating

    8.8 Excellent
    based on 227 reviews
    • 9.6 "Terrific location."
      9.9 "99% liked the proximity to shopping."
    • 8.4 "Great service."
      8.9 "89% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
    • 8.3 "Food is delicious."
    • 7.2 "Good breakfast."
    • 6.8 "Pool is mediocre."
    • 5.6 "Rooms are ok."
    • 3.2 "Terrible value."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Lake Hotel
    Guests say this is a nice lake hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    data provided by TrustYou

    Recent reviews


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