Overview

Spring Hotel - West Lake

352 Yanan Road, Hangzhou 310005, China
+86 571 2890 7777

S$ 61+

Overall guest ratings

8.9/10 Excellent
based on 1,672 reviews

Review highlights

  • 9.7
  • 7.4
  • 5.0
  • 4.8

Good to know

  • Clean rooms
  • Good accessibility by car
  • Close to public transport

Nearby

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    About

    HangZhou Spring Hotel is located close to Wulin Square, within walking distance to Longxiang Market. It is 30 kilometers away from Xiaoshan International Airport. The hotel properties include free parking lot, business center, ticket service, room service, travel service, postal service, safe deposit boxes at receptioin and Wi-Fi in public area.

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    AMENITIES

    • Parking
    • Free Wi-Fi
    • Non-smoking rooms available
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    Reviews

    Guest reviews

    Overall rating

    8.9 Excellent
    based on 1,672 reviews
    • 9.7 "Terrific location."
      9.9 "Easily accessible by car, said 99%."
      9.9 "Near to public transport, according to 99%."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 7.4 "Good service."
      8.0 "80% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
      7.0 "Housekeeping was great, according to 70%."
    • 6.8 "Average amenities."
      6.7 "67% thought the building was acceptable."
    • 5.0 "Rooms are ok."
      2.3 "77% said rooms were small."
      2.1 "79% complained about the bathroom."
      3.2 "Air conditioning was criticized by 68%."
      1.3 "For 87%, the rooms looked old."
      0.0 "100% thought they were poorly maintained."
      2.0 "80% criticized the small bathroom."
      4.4 "56% thought the tv was sub-standard."
      3.8 "62% had problems with the shower."
      1.4 "86% said the bathroom was dirty."
      2.0 "80% were disappointed with the minibar."
    • 4.8 "Internet is poor."
      4.8 "52% said the wifi quality was bad."
    • 4.1 "Breakfast is below average."

    Overall rating

    9.1 Excellent
    based on 284 reviews
    • 9.6 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.9 "Easily accessible by car, said 99%."
      9.8 "98% liked the proximity to shopping."
    • 7.3 "Good service."
      8.1 "81% found the staff to be very friendly."
    • 4.7 "Rooms are not good."
      1.8 "82% said rooms were small."
      2.1 "79% complained about the bathroom."
    • 2.8 "Quite uncomfortable."
      1.8 "82% said rooms were small."

    Overall rating

    9.0 Excellent
    based on 752 reviews
    • 9.7 "Terrific location."
      9.9 "Easily accessible by car, said 99%."
      9.8 "Near to public transport, according to 98%."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 7.8 "Good service."
      8.3 "83% found the staff to be very friendly."
    • 6.7 "Average amenities."
      6.6 "66% thought the building was acceptable."
    • 5.3 "Rooms are ok."
      6.6 "Only 66% said rooms were clean enough."
      5.9 "Beds were acceptable for 59%."
    • 4.7 "Internet is poor."
      4.7 "53% said the wifi quality was bad."
    • 3.9 "Breakfast is below average."

    Overall rating

    8.8 Excellent
    based on 551 reviews
    • 9.7 "Terrific location."
      10.0 "Easily accessible by car, said 100%."
      9.9 "Near to public transport, according to 99%."
      9.8 "98% liked the proximity to shopping."
    • 7.0 "Good service."
      6.7 "Only 67% thought the service was professional."
      5.4 "54% said the reception staff was ok."
    • 6.9 "Average amenities."
      6.8 "68% thought the building was acceptable."
    • 5.6 "Rooms are ok."
      6.6 "Beds were acceptable for 66%."
    • 4.3 "Breakfast is below average."

    Overall rating

    8.8 Excellent
    based on 83 reviews
    • 9.8 "Terrific location."
      9.9 "Easily accessible by car, said 99%."
      9.9 "Near to public transport, according to 99%."
    • 7.4 "Good service."
    • 4.8 "Rooms are not good."
      2.3 "77% said rooms were small."
      3.2 "Air conditioning was criticized by 68%."
    • 3.7 "Not very comfortable."
      2.3 "77% said rooms were small."
      3.2 "Air conditioning was criticized by 68%."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Clean rooms"
    "Good accessibility by car"
    "Close to public transport"
    data provided by TrustYou

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