Overview

Spring Hotel - West Lake

352 Yanan Road, Hangzhou 310005, China
+86 571 2890 7777

S$ 61+

Overall guest ratings

8.9/10 Excellent
based on 1,652 reviews

Review highlights

  • 9.7
  • 7.5
  • 4.8
  • 4.4

Good to know

  • Great shopping
  • Close to public transport
  • Good accessibility by car

Nearby

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    About

    HangZhou Spring Hotel is located close to Wulin Square, within walking distance to Longxiang Market. It is 30 kilometers away from Xiaoshan International Airport. The hotel properties include free parking lot, business center, ticket service, room service, travel service, postal service, safe deposit boxes at receptioin and Wi-Fi in public area.

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    AMENITIES

    • Parking
    • Free Wi-Fi
    • Non-smoking rooms available
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    Reviews

    Guest reviews

    Overall rating

    8.9 Excellent
    based on 1,652 reviews
    • 9.7 "Terrific location."
      9.9 "Easily accessible by car, said 99%."
      9.9 "Near to public transport, according to 99%."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 7.5 "Good service."
      8.3 "83% found the staff to be very friendly."
      7.7 "Housekeeping was great, according to 77%."
    • 6.7 "Average amenities."
      6.7 "67% thought the building was acceptable."
    • 4.8 "Rooms are not good."
      2.1 "79% said rooms were small."
      1.9 "81% complained about the bathroom."
      3.5 "Air conditioning was criticized by 65%."
      1.4 "For 86%, the rooms looked old."
      0.0 "100% thought they were poorly maintained."
      1.7 "83% criticized the small bathroom."
      1.4 "86% had problems with the shower."
      1.0 "90% found problems with the furniture."
      3.8 "62% thought the tv was sub-standard."
      0.0 "100% said the bathroom was dirty."
    • 4.4 "Internet is poor."
      4.4 "56% said the wifi quality was bad."
    • 4.2 "Breakfast is below average."

    Overall rating

    9.1 Excellent
    based on 280 reviews
    • 9.7 "Terrific location."
      10.0 "Easily accessible by car, said 100%."
      9.9 "Near to public transport, according to 99%."
      9.8 "98% liked the proximity to shopping."
    • 7.4 "Good service."
    • 6.6 "Average amenities."
      6.6 "66% thought the building was acceptable."
    • 4.9 "Rooms are not good."
      1.7 "83% said rooms were small."
      1.9 "81% complained about the bathroom."
      1.3 "87% criticized the small bathroom."
    • 2.9 "Quite uncomfortable."
      1.7 "83% said rooms were small."
      1.3 "87% criticized the small bathroom."

    Overall rating

    9.0 Excellent
    based on 743 reviews
    • 9.7 "Terrific location."
      9.9 "Easily accessible by car, said 99%."
      9.8 "Near to public transport, according to 98%."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 7.8 "Good service."
      7.4 "74% said the reception staff was great."
      8.1 "81% thought the service was very professional."
    • 6.7 "Average amenities."
      6.7 "67% thought the building was acceptable."
    • 4.7 "Rooms are not good."
      2.8 "72% said rooms were small."
      2.0 "80% complained about the bathroom."
      1.1 "For 89%, the rooms looked old."
      2.1 "79% criticized the small bathroom."
      3.8 "62% thought the tv was sub-standard."
    • 4.5 "Internet is poor."
      4.5 "55% said the wifi quality was bad."
    • 4.1 "Breakfast is below average."

    Overall rating

    8.8 Excellent
    based on 528 reviews
    • 9.7 "Terrific location."
      10.0 "Easily accessible by car, said 100%."
      9.9 "Near to public transport, according to 99%."
      9.8 "98% liked the proximity to shopping."
    • 7.0 "Good service."
      7.5 "75% thought the service was very professional."
      8.3 "83% found the staff to be very friendly."
    • 6.9 "Average amenities."
      6.9 "69% thought the building was acceptable."
    • 5.1 "Rooms are ok."
      5.9 "Beds were acceptable for 59%."
    • 4.9 "Internet is poor."
      4.9 "51% said the wifi quality was bad."
    • 4.4 "Breakfast is below average."

    Overall rating

    8.8 Excellent
    based on 99 reviews
    • 9.8 "Terrific location."
      9.9 "Easily accessible by car, said 99%."
      9.9 "Near to public transport, according to 99%."
    • 7.6 "Good service."
    • 4.7 "Rooms are not good."
      2.0 "80% said rooms were small."
      3.4 "Air conditioning was criticized by 66%."
    • 3.6 "Not very comfortable."
      2.0 "80% said rooms were small."
      3.4 "Air conditioning was criticized by 66%."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Great shopping"
    "Close to public transport"
    "Good accessibility by car"
    data provided by TrustYou

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