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Victoria Regal Hotel

Yan An Road, 89, Hangzhou 1, China
+86 571 5678 9999

S$ 76+

Overall guest ratings

8.9/10 Excellent
based on 6,918 reviews

Review highlights

  • 9.8
  • 6.7
  • 4.6
  • 4.3

Nearby

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    About

    With a stay at Victoria Regal Hotel in Hangzhou (Shangcheng), you'll be minutes from Westlake Yintai Shopping Mall and China Academy of Art. This 4-star hotel is within close proximity of Museum of Traditional Chinese Medicine and Xihu Tiandi.

    Rooms

    Make yourself at home in one of the 179 air-conditioned rooms featuring refrigerators and minibars. LCD televisions with satellite programming provide entertainment, while complimentary high-speed (wired) Internet access keeps you connected. Conveniences include phones, as well as safes and desks.

    Amenities

    Be sure to enjoy recreational amenities including a health club and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and a hair salon.

    Dining

    Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner. Dining is also available at a coffee shop/café, and 24-hour room service is provided. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is available for a surcharge.

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    Hotels.com

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Free parking
    • Storage available
    • Terrace/Patio
    • Non-smoking rooms available
    • Facilities for disabled guests
    • Beauty salon
    • Cable or satellite TV
    • Coffee shop
    • Sauna
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.9 Excellent
    based on 6,918 reviews
    • 9.8 "Terrific location."
      9.7 "Easily accessible by car, said 97%."
      9.9 "99% liked the proximity to shopping."
      9.8 "Near to public transport, according to 98%."
      10.0 "100% liked the proximity to sightseeing."
      9.6 "96% enjoyed the restaurants & bars nearby."
      7.9 "Great parking, according to 79%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% thought parking was inexpensive."
    • 6.7 "Service is ok."
      7.0 "70% found the staff to be very friendly."
      6.8 "68% thought the management was tolerable."
    • 5.2 "Rooms are ok."
      6.5 "Only 65% said rooms were big enough."
      6.8 "Only 68% said rooms were clean enough."
      5.1 "51% thought the bathroom was big enough."
    • 4.6 "Vibe wasn't good."
      0.6 "94% criticized the unstylish hotel."
    • 4.3 "Breakfast is below average."
      0.0 "100% said the breakfast was too expensive."
    • 4.2 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      0.4 "96% thought the facilities needed updating."
      1.5 "85% complained about the elevator."
    • 1.8 "Disappointing internet connection."
      1.6 "84% said the wifi quality was bad."
    • 0.9 "Disappointing wellness & sports facilities."
      0.9 "91% didn't like the fitness area."
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    Overall rating

    8.7 Excellent
    based on 1,176 reviews
    • 9.6 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.5 "Easily accessible by car, said 95%."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% liked the proximity to sightseeing."
    • 6.3 "Service is ok."
    • 5.2 "Rooms are ok."
      6.2 "Only 62% said rooms were big enough."
      6.7 "Only 67% said rooms were clean enough."
      5.6 "Beds were acceptable for 56%."
    • 5.0 "Vibe was decent."
    • 3.9 "Breakfast is below average."

    Overall rating

    8.3 Excellent
    based on 2,628 reviews
    • 9.8 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.7 "Easily accessible by car, said 97%."
      10.0 "100% liked the proximity to sightseeing."
      9.7 "97% enjoyed the restaurants & bars nearby."
      9.9 "Near to public transport, according to 99%."
      7.8 "Great parking, according to 78%."
    • 6.0 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
      6.3 "63% thought the cleanliness of the hotel was average."
    • 5.8 "Service is ok."
      6.4 "Only 64% found the staff to be friendly enough."
    • 4.9 "Breakfast is below average."
    • 4.8 "Rooms are not good."
      0.8 "For 92%, the rooms looked old."
      0.3 "97% thought they were poorly maintained."
      1.2 "Air conditioning was criticized by 88%."
      1.1 "89% found problems with the furniture."
    • 3.1 "Terrible amenities."
      3.1 "69% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."
    • 3.0 "Horrible vibe."
      0.3 "97% criticized the unstylish hotel."
    View all review categories

    Overall rating

    8.5 Excellent
    based on 2,559 reviews
    • 9.9 "Terrific location."
      9.8 "Easily accessible by car, said 98%."
      9.9 "99% liked the proximity to shopping."
      9.9 "Near to public transport, according to 99%."
      8.1 "Great parking, according to 81%."
      9.7 "97% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
    • 6.9 "Service is ok."
      7.0 "70% thought the service was very professional."
    • 6.2 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
      6.8 "68% thought the cleanliness of the hotel was average."
    • 5.0 "Vibe was decent."
    • 4.9 "Rooms are not good."
      0.8 "For 92%, the rooms looked old."
      2.8 "72% complained about the bathroom."
      1.3 "Air conditioning was criticized by 87%."
      0.3 "97% thought they were poorly maintained."
      4.6 "54% criticized the small bathroom."
    • 4.9 "Bad amenities."
      4.9 "51% thought the building wasn't nice."
      0.4 "96% thought the facilities needed updating."
    • 4.2 "Breakfast is below average."
    View all review categories

    Overall rating

    8.7 Excellent
    based on 553 reviews
    • 9.9 "Terrific location."
      9.7 "Easily accessible by car, said 97%."
      9.9 "99% liked the proximity to shopping."
    • 7.1 "Good service."
      7.3 "73% thought the service was very professional."
    • 5.5 "Rooms are ok."
      6.4 "Only 64% said rooms were big enough."
    • 4.8 "Vibe wasn't good."
      0.6 "94% criticized the unstylish hotel."
    • 4.7 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
    Hotel type
    Lake Hotel
    Guests say this is a nice lake hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    data provided by TrustYou

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