Overview

Gondola Hotel & Spa

31 Hang Hanh Street, Hoan Kiem District, Hanoi, Vietnam
+84 439 288 866

S$ 59+

Overall guest ratings

8.0/10 Good
based on 489 reviews

Review highlights

  • 9.6
  • 9.0
  • 7.7
  • 4.3

Good to know

  • Nice building
  • Comfortable beds
  • Clean rooms

Nearby

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    About

    Putting you within a 10-minute drive of Hoan Kiem Lake and Thang Long Water Puppet Theatre, Gondola Hotel & Spa features a rooftop terrace and offers an airport shuttle (available on request) for VND 4500000 per vehicle. Guests can visit the spa to indulge in deep-tissue massages, body wraps, or body scrubs, and Vietnamese cuisine is served at Assaggio Restaurant, which is open for breakfast, lunch, and dinner. Rooms at this luxurious hotel offer upscale touches like fireplaces and spring water baths, along with 24-hour room service and LCD TVs.

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    AMENITIES

    • Parking
    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Beauty salon
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Designated smoking area
    • Fireplace
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    based on 577 reviews
    • 9.6 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.6 "96% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
      7.1 "71% said the reception staff was great."
    • 7.7 "Good breakfast."
    • 7.6 "Good amenities."
      7.6 "76% thought the building was wonderful."
      7.5 "75% enjoyed the lobby entrance."
    • 5.9 "Rooms are ok."
      6.5 "For only 65%, the bathroom was ok."
      5.7 "57% said the view was so-so."
      5.0 "Only 50% found the balcony ok."
      6.0 "Cleanliness of the bathroom was average, said 60%."
    • 4.3 "Bar is not good."
    • 4.2 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
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    Overall rating

    8.2 Excellent
    based on 340 reviews
    • 9.6 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
      7.7 "77% thought the service was very professional."
    • 7.5 "Good breakfast."
    • 6.2 "Rooms are ok."
      6.9 "For only 69%, the bathroom was ok."
      5.7 "57% said the view was so-so."
    • 5.7 "Average comfort."

    Overall rating

    8.5 Excellent
    based on 63 reviews
    • 9.5 "Terrific location."
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 8.6 "Generally very clean."
      8.5 "85% said rooms were clean."
    • 7.7 "Good breakfast."
    • 6.2 "Rooms are ok."
      6.8 "For only 68%, the bathroom was ok."
    • 5.6 "Average comfort."

    Overall rating

    7.8 Good
    based on 63 reviews
    • 9.4 "Terrific location."
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 8.6 "Generally very clean."
      8.7 "87% said rooms were clean."
    • 7.6 "Good breakfast."
    • 6.1 "Rooms are ok."
    • 5.2 "Average comfort."

    Overall rating

    8.1 Excellent
    based on 109 reviews
    • 9.5 "Terrific location."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 8.3 "Generally very clean."
      8.1 "81% said rooms were clean."
      9.4 "94% thought it was clean."
    • 8.0 "Breakfast is good."
    • 5.6 "Rooms are ok."
      5.8 "58% said the view was so-so."
    • 4.7 "Not very comfortable."
      3.1 "69% said rooms were small."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Nice building"
    "Comfortable beds"
    "Clean rooms"
    data provided by TrustYou

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