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Mercure Kingfisher Bay Resort Fraser Island

Kingfisher Bay Resort, Fraser Island, Hervey Bay, QLD 4655, Australia
+61 741 949 300

Call

+61 741 949 300
Sun 4-12 Check in
Mon 5-12 Check out

Overall guest ratings

7.9/10 Good
based on 913 reviews

Review highlights

  • 8.3
  • 6.7
  • 5.0
  • 4.8

Good to know

  • Friendly atmosphere
  • Friendly service

Nearby

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    About

    A base for exploration or a quiet getaway with loved ones, discover World Heritage-listed Fraser Island with Mercure Kingfisher Bay Resort. A short 4 hour drive or 1 hour flight from Brisbane transports you to an island nestled perfectly at the start of the Great Barrier Reef. Filled with beautiful untamed natural landscapes, wildlife, rainforest, lakes and endless beaches, this 152 room resort features 3 outdoor pools, 3 restaurants, 5 bars and 6 different types of meeting rooms.

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    AMENITIES

    • Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Concierge service
    • Gift shop
    • Laundry facilities
    • Meeting/Banquet facilities
    • Spa
    • Outdoor pool
    • No smoking
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 hour front desk
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Storage available
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    based on 913 reviews
    • 8.3 "Location is great."
    • 6.7 "Service is ok."
    • 5.5 "Breakfast is mediocre."
    • 5.2 "Rooms are ok."
    • 5.0 "Vibe was decent."
    • 4.8 "Disappointing food."
    • 3.9 "Bar is not good."
    • 3.8 "Value below average."
    • 2.8 "Disappointing internet connection."
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    Overall rating

    7.9 Good
    based on 575 reviews
    • 8.8 "Location is great."
    • 6.8 "Service is ok."
      5.7 "Only 57% thought the service was professional."
      5.1 "51% said the reception staff was ok."
    • 5.0 "Vibe was decent."
    • 4.9 "Breakfast is below average."
      1.9 "81% said the breakfast was too expensive."
    • 4.8 "Rooms are not good."
      2.0 "80% said rooms were dirty."
      1.3 "87% thought they were poorly maintained."
      2.5 "75% complained about the bathroom."
      0.8 "For 92%, the rooms looked old."
      1.4 "86% said the bathroom was dirty."
      2.6 "74% found problems with the furniture."
    • 4.4 "Disappointing food."
      1.4 "The price was too high for 86%."
    • 3.6 "Value below average."
      2.7 "73% thought it was overpriced."
      1.4 "The price was too high for 86%."
      1.9 "81% said the breakfast was too expensive."
    • 2.6 "Disappointing internet connection."
      2.7 "73% thought it was overpriced."
      2.5 "75% said the wifi quality was bad."
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    Overall rating

    7.9 Good
    based on 319 reviews
    • 8.2 "Location is great."
    • 7.6 "Good pool."
    • 6.3 "Service is ok."
      6.3 "Only 63% thought the service was professional."
    • 5.4 "Vibe was decent."
    • 5.3 "Rooms are ok."
      5.8 "Beds were acceptable for 58%."
    • 4.7 "Disappointing food."
      1.4 "The price was too high for 86%."
    • 4.1 "Bar is not good."
    • 3.7 "Value below average."
      1.4 "The price was too high for 86%."
      3.0 "70% thought it was overpriced."
    • 2.9 "Disappointing internet connection."
      3.0 "70% thought it was overpriced."
    • 2.4 "Generally quite dirty."
      2.4 "76% said rooms were dirty."
      1.4 "86% said the bathroom was dirty."
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    Overall rating

    7.8 Good
    based on 18 reviews
    • 4.9 "Rooms are not good."
    • 4.9 "Disappointing food."
    • 4.5 "Vibe wasn't good."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Good to know
    "Friendly atmosphere"
    "Friendly service"
    data provided by TrustYou

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