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Best Western Grand Hotel Hong Kong

23 Austin Avenue, Tsimshatsui, Kowloon, Hong Kong, Hong Kong
+852 3122 6222

S$ 120+

Fri 9-12 Check in
Sat 10-12 Check out

Overall guest ratings

7.8/10 Good
based on 10,994 reviews

Review highlights

  • 10.0
  • 9.5
  • 4.6
  • 3.1

Good to know

  • Good accessibility by car
  • Great shopping

Nearby

    show all

    About

    The BEST WESTERN Grand Hotel Hong Kong is well situated in the heart of Tsim Sha Tsui, the busiest shopping and entertaining district. It is a five minute walk to Nathan Road and nearby to Tsim Sha Tsui and Jordon MTR Stations. We are a short distance to Kowloon-Canton Railway Station, Star Ferry Pier, Harbor City with the massive shopping center; Space Museum, Hong Kong Museum of Art, Science Museum & Hong Kong Cultural Centre, Kowloon Park. 300 guest rooms adopt a modern chic design with stunning views of city and dining facilities. All rooms provide free and unlimited high speed Wi-Fi Internet access, flat screen television, IDD phone, personal safe, mini refrigerator, coffee/tea-making facilities, room service, non-smoking guest floor and central air conditioning. Enjoy your stay!

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    AMENITIES

    • Fitness centre
    • Facilities for disabled guests
    • Babysitting or child care
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Storage available
    • Free Wi-Fi
    • No smoking
    • Restaurant
    • Coffee shop
    • Pets not allowed
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    based on 10,994 reviews
    • 10.0 "Incredible bar."
    • 9.5 "Terrific location."
    • 8.0 "Great service."
    • 7.3 "Good amenities."
    • 4.6 "Internet is poor."
    • 3.1 "Awful rooms."
    • 3.0 "Awful breakfast."
    • 1.3 "Quite uncomfortable."
    View all review categories

    Overall rating

    7.7 Good
    based on 3,518 reviews
    • 9.5 "Terrific location."
      9.8 "Easily accessible by car, said 98%."
      9.6 "96% liked the proximity to shopping."
      9.2 "Near to public transport, according to 92%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.3 "93% liked the proximity to sightseeing."
      9.8 "City centre within easy reach, said 98%."
      9.6 "96% thought it was easy to get to the train station."
      10.0 "Good access to the airport, said 100%."
    • 8.3 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
      8.1 "81% thought the service was very professional."
      8.0 "Housekeeping was great, according to 80%."
    • 7.4 "Good amenities."
      7.3 "73% thought the building was wonderful."
    • 4.8 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
    • 3.0 "Awful breakfast."
    • 3.0 "Awful rooms."
      0.5 "95% said rooms were small."
      1.1 "89% complained about the bathroom."
      2.9 "71% didn't like the uncomfortable beds."
      0.4 "96% criticized the small bathroom."
      0.6 "94% found problems with the furniture."
      1.3 "87% thought they were poorly maintained."
      1.7 "83% had problems with the shower."
      3.4 "Air conditioning was criticized by 66%."
      2.5 "For 75%, the rooms looked old."
      2.5 "75% said the bathroom was dirty."
      2.6 "74% thought the tv was sub-standard."
    • 1.2 "Quite uncomfortable."
      0.5 "95% said rooms were small."
      2.9 "71% didn't like the uncomfortable beds."
      0.4 "96% criticized the small bathroom."
      3.4 "Air conditioning was criticized by 66%."
    View all review categories

    Overall rating

    8.3 Excellent
    based on 3,408 reviews
    • 9.4 "Terrific location."
      9.6 "Easily accessible by car, said 96%."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.3 "93% liked the proximity to sightseeing."
      9.8 "City centre within easy reach, said 98%."
      9.6 "96% thought it was easy to get to the train station."
    • 9.1 "Food is to die for."
      8.6 "Yummy desserts, said 86%."
    • 8.5 "Great service."
      8.7 "87% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      8.4 "84% thought the service was very professional."
      8.0 "Housekeeping was great, according to 80%."
    • 7.5 "Good amenities."
      7.4 "74% thought the building was wonderful."
    • 5.0 "Internet is average."
    • 3.7 "Breakfast is below average."
    • 3.3 "Rooms are not good."
      0.6 "94% said rooms were small."
      2.1 "79% complained about the bathroom."
      3.5 "65% didn't like the uncomfortable beds."
      0.6 "94% criticized the small bathroom."
      0.5 "95% found problems with the furniture."
      3.5 "Air conditioning was criticized by 65%."
      2.7 "For 73%, the rooms looked old."
      2.1 "79% had problems with the shower."
      1.1 "89% thought they were poorly maintained."
      2.8 "72% said the bathroom was dirty."
      2.9 "71% thought the tv was sub-standard."
    • 1.2 "Quite uncomfortable."
      0.6 "94% said rooms were small."
      3.5 "65% didn't like the uncomfortable beds."
      0.6 "94% criticized the small bathroom."
      3.5 "Air conditioning was criticized by 65%."
    View all review categories

    Overall rating

    8.0 Good
    based on 2,198 reviews
    • 9.6 "Terrific location."
      9.8 "Easily accessible by car, said 98%."
      9.8 "98% liked the proximity to shopping."
      9.3 "Near to public transport, according to 93%."
      9.3 "93% thought it was easy to get to the train station."
      9.8 "City centre within easy reach, said 98%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.1 "91% liked the proximity to sightseeing."
    • 8.8 "Good value."
      9.9 "99% thought it was a great value."
    • 7.7 "Good service."
      8.9 "89% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
      7.3 "Housekeeping was great, according to 73%."
      7.0 "Management was excellent, said 70%."
    • 6.9 "Average amenities."
      6.9 "69% thought the building was acceptable."
      5.9 "59% considered the lobby entrance to be so-so."
    • 4.3 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
    • 2.6 "Awful breakfast."
    • 2.5 "Awful rooms."
      0.6 "94% said rooms were small."
      1.5 "85% complained about the bathroom."
      0.6 "94% criticized the small bathroom."
      0.5 "95% found problems with the furniture."
      3.0 "70% didn't like the uncomfortable beds."
      1.1 "89% thought they were poorly maintained."
      1.7 "83% had problems with the shower."
      2.4 "For 76%, the rooms looked old."
      2.4 "76% were disappointed with the minibar."
    • 1.0 "Quite uncomfortable."
      0.6 "94% said rooms were small."
      0.6 "94% criticized the small bathroom."
      3.0 "70% didn't like the uncomfortable beds."
    View all review categories

    Overall rating

    7.6 Good
    based on 1,868 reviews
    • 9.5 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      9.6 "Easily accessible by car, said 96%."
      9.3 "Near to public transport, according to 93%."
      9.2 "92% liked the proximity to sightseeing."
      9.4 "94% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Good access to the airport, said 100%."
    • 8.7 "Good value."
      9.7 "97% thought it was a great value."
    • 7.9 "Good service."
      8.2 "82% thought the service was very professional."
      7.7 "Housekeeping was great, according to 77%."
    • 7.0 "Good amenities."
      7.0 "70% thought the building was wonderful."
      6.0 "60% considered the lobby entrance to be so-so."
      5.5 "55% said the architecture was not spectacular."
    • 4.6 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    • 3.5 "Rooms are not good."
      0.8 "92% said rooms were small."
      1.5 "85% complained about the bathroom."
      3.3 "67% didn't like the uncomfortable beds."
      0.7 "93% criticized the small bathroom."
      0.7 "93% found problems with the furniture."
      1.7 "83% had problems with the shower."
      1.4 "86% thought they were poorly maintained."
      2.2 "78% said the bathroom was dirty."
      3.6 "Air conditioning was criticized by 64%."
      2.8 "For 72%, the rooms looked old."
    • 2.8 "Awful breakfast."
    • 1.7 "Quite uncomfortable."
      0.8 "92% said rooms were small."
      3.3 "67% didn't like the uncomfortable beds."
      0.7 "93% criticized the small bathroom."
      3.6 "Air conditioning was criticized by 64%."
    View all review categories
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Good accessibility by car"
    "Great shopping"
    data provided by TrustYou

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