Overview

The Master Robert Hotel

366 Great West Road, Hounslow, TW5 0BD, United Kingdom
+44 208 570 6261

Call

+44 208 570 6261

Overall guest ratings

6.6/10 Good
based on 921 reviews

Review highlights

  • 8.5
  • 8.5
  • 4.8
  • 4.6

Good to know

  • Good access to airport

Nearby

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    About

    Situated near the airport, this hotel is 2.8 mi (4.4 km) from Twickenham Stadium and within 6 mi (10 km) of Griffin Park Stadium and Twickenham Stoop Stadium. Royal Botanic Gardens and Kew Palace are also within 6 mi (10 km).

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    AMENITIES

    • Room service
    • Restaurant
    • Bar/Lounge
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    6.6 Good
    based on 921 reviews
    • 8.5 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
    • 8.5 "Location is great."
      9.8 "Good access to the airport, said 98%."
      8.0 "Great parking, according to 80%."
      9.0 "Near to public transport, according to 90%."
      8.6 "86% liked the proximity to sightseeing."
      7.9 "Easily accessible by car, said 79%."
      10.0 "100% liked the proximity to shopping."
    • 7.6 "Good breakfast."
    • 5.2 "Food is average."
      6.5 "Only 65% were satisfied with the menu."
    • 4.8 "Not very clean."
      4.8 "52% said rooms were dirty."
      3.9 "61% said the bathroom was dirty."
    • 4.6 "Rooms are not good."
      4.8 "52% said rooms were dirty."
      3.9 "61% complained about the bathroom."
      0.8 "92% thought they were poorly maintained."
      0.9 "For 91%, the rooms looked old."
      3.4 "66% had problems with the shower."
      3.9 "61% said the bathroom was dirty."
      0.0 "100% found problems with the furniture."
      3.5 "Air conditioning was criticized by 65%."
      4.5 "55% thought the tv was sub-standard."
    • 4.2 "Internet is poor."
      4.1 "59% said the wifi quality was bad."
    • 3.4 "Bad amenities."
      3.1 "69% thought the building wasn't nice."
      0.9 "91% didn't like the architecture."
      2.3 "77% thought the facilities needed updating."
    • 2.0 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
      1.4 "86% didn't like the unstylish hotel."
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    Overall rating

    6.7 Good
    based on 414 reviews
    • 8.5 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 8.5 "Location is great."
      7.8 "Great parking, according to 78%."
      9.8 "Good access to the airport, said 98%."
    • 7.3 "Good breakfast."
    • 5.2 "Food is average."
      6.3 "Only 63% were satisfied with the menu."
    • 4.8 "Not very clean."
      4.9 "51% said rooms were dirty."
      4.8 "52% thought it was rather dirty."
      4.2 "58% said the bathroom was dirty."
    • 4.4 "Rooms are not good."
      4.9 "51% said rooms were dirty."
      4.9 "51% didn't like the uncomfortable beds."
      3.9 "61% complained about the bathroom."
      0.6 "94% thought they were poorly maintained."
      0.0 "100% found problems with the furniture."
      0.7 "For 93%, the rooms looked old."
      3.1 "69% had problems with the shower."
      4.2 "58% said the bathroom was dirty."
    • 4.1 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
    • 3.3 "Bad amenities."
      2.9 "71% thought the building wasn't nice."
    • 1.9 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
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    Overall rating

    6.6 Good
    based on 248 reviews
    • 8.7 "Location is great."
      8.3 "Great parking, according to 83%."
      9.8 "Good access to the airport, said 98%."
    • 8.4 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 7.7 "Good breakfast."
    • 5.1 "Average cleanliness."
    • 5.1 "Food is average."
    • 4.9 "Rooms are not good."
      4.0 "60% complained about the bathroom."
      5.0 "Only 50% said rooms were clean enough."
      0.9 "For 91%, the rooms looked old."
      0.7 "93% thought they were poorly maintained."
      3.6 "64% had problems with the shower."
      4.6 "54% thought the tv was sub-standard."
    • 4.2 "Internet is poor."
      4.1 "59% said the wifi quality was bad."
    • 3.4 "Bad amenities."
      3.1 "69% thought the building wasn't nice."
    • 2.0 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
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    Overall rating

    5.2 OK
    based on 55 reviews
    • 8.3 "Good value."
    • 7.6 "Good breakfast."
    • 5.7 "Average comfort."
      5.0 "Beds were acceptable for 50%."
    • 4.2 "Rooms are not good."
      4.1 "59% complained about the bathroom."
    • 2.3 "Horrible vibe."

    Overall rating

    6.2 Good
    based on 202 reviews
    • 8.4 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 8.3 "Location is great."
      7.6 "Great parking, according to 76%."
    • 7.6 "Good breakfast."
    • 5.6 "Average comfort."
    • 5.1 "Food is average."
    • 4.5 "Not very clean."
      4.4 "56% said rooms were dirty."
    • 4.2 "Rooms are not good."
      0.9 "91% thought they were poorly maintained."
      4.4 "56% said rooms were dirty."
      3.6 "64% complained about the bathroom."
      4.6 "54% didn't like the uncomfortable beds."
      1.0 "For 90%, the rooms looked old."
    • 4.1 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
    • 3.1 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
    • 2.0 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
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    Good to know
    "Good access to airport"
    data provided by TrustYou

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