Overview

DoubleTree by Hilton Hotel Houston Downtown

400 Dallas Street, Houston, TX 77002-4777, United States
+1 713 759 0202

S$ 163+

Overall guest ratings

8.2/10 Excellent
based on 1,226 reviews

Review highlights

  • 8.1
  • 7.7
  • 5.6
  • 5.0

Good to know

  • Professional service
  • Friendly service
  • Great desserts & fruits

Nearby

    show all

    About

    Be welcomed to the DoubleTree by Hilton Hotel Houston Downtown with a signature, warm chocolate chip cookie. Conveniently located in the heart of the downtown business and financial district at the intersection of I-10 and I-45, this Houston hotel is perfectly situated for access to the Allen Center buildings and Heritage Plaza. Use the complimentary shuttle service to downtown Houston areas Host your next business event in 18,000 sq. ft. of flexible Houston meeting space for up to 650 people with full catering services and the latest A/V technology. Enjoy contemporary guest rooms bathed in natural light from floor-to-ceiling windows featuring scenic city skyline views. Stay connected to the office, family and friends with high-speed internet access available in all guest rooms

    Less More
    Hilton

    AMENITIES

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Wi-Fi
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Concierge service
    • Internet (surcharge)
    • Parking (surcharge)
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    based on 1,226 reviews
    • 8.1 "Great service."
      8.6 "86% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      7.7 "77% thought the service was very professional."
      7.1 "71% were happy with the shuttle service."
      10.0 "100% said the concierge service was amazing."
    • 7.7 "Tasty food."
      9.5 "Yummy desserts, said 95%."
      7.5 "75% loved the dining experience."
    • 7.3 "Good location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      9.3 "93% enjoyed the restaurants & bars nearby."
    • 6.4 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
      6.9 "69% thought the cleanliness of the hotel was average."
    • 5.7 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
    • 5.6 "Breakfast is mediocre."
    • 5.0 "Vibe was decent."
      6.5 "65% considered the lobby entrance to be so-so."
    • 4.9 "Value below average."
      3.9 "61% said the breakfast was too expensive."
      2.8 "The price was too high for 72%."
    • 4.7 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.4 Excellent
    based on 600 reviews
    • 7.7 "Good service."
      8.1 "81% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      7.0 "70% were happy with the shuttle service."
      7.6 "76% thought the service was very professional."
    • 7.0 "Good location."
    • 6.1 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
      6.9 "69% thought the cleanliness of the hotel was average."
    • 5.5 "Rooms are ok."
      5.8 "Only 58% said rooms were clean enough."
    • 5.4 "Breakfast is mediocre."
    • 5.0 "Average value."
    • 4.6 "Internet is poor."
    • 4.4 "Vibe wasn't good."
      1.2 "88% criticized the unstylish hotel."
    View all review categories

    Overall rating

    8.4 Excellent
    based on 281 reviews
    • 8.0 "Great service."
      8.7 "87% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      7.9 "79% thought the service was very professional."
    • 7.2 "Good location."
    • 6.7 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
    • 5.8 "Breakfast is mediocre."
    • 5.7 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
      6.9 "Only 69% said rooms were big enough."
    • 5.2 "Average value."
    • 5.0 "Vibe was decent."
    View all review categories

    Overall rating

    7.9 Good
    based on 183 reviews
    • 8.2 "Great service."
      8.6 "86% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
    • 7.7 "Good location."
    • 7.6 "Good amenities."
      7.5 "75% thought the building was wonderful."
    • 6.0 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
      6.5 "65% thought the cleanliness of the hotel was average."
    • 5.4 "Vibe was decent."
    • 5.3 "Rooms are ok."
      5.9 "Only 59% said rooms were clean enough."
      6.9 "Beds were acceptable for 69%."
    • 5.2 "Average value."
    View all review categories

    Overall rating

    8.3 Excellent
    based on 159 reviews
    • 8.0 "Great service."
      8.6 "86% found the staff to be very friendly."
    • 7.6 "Tasty food."
      9.6 "Yummy desserts, said 96%."
    • 7.2 "High comfort."
      7.7 "77% thought rooms were spacious."
      7.4 "74% said the beds were comfortable."
    • 7.1 "Good location."
    • 6.5 "Average cleanliness."
    • 5.8 "Breakfast is mediocre."
    • 5.5 "Rooms are ok."
    • 4.7 "Value below average."
    View all review categories
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Professional service"
    "Friendly service"
    "Great desserts & fruits"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    staff from valet
    hotel staff was courteous
    doubletree
    fresh cookie
    shuttle service
    warm cookie
    houston stay
    minute maid
    parking option
    downtown houston
    heat and humidity
    selection of good food
    located to the downtown
    downtown area
    nice selection
    additional charges
    inexpensive overnight
    More
    More

    Photos
    Map

    Map

    Close