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Sheraton Kona Resort & Spa at Keauhou Bay

78-128 Ehukai Street, Kailua Kona, HI 96740, United States
+1 808 930 4900

S$ 277+

Overall guest ratings

7.5/10 Good
based on 1,507 reviews

Review highlights

  • 9.3
  • 7.8
  • 5.0
  • 4.6

Nearby

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    About

    Discover culture and adventure in the heart of Hawaii. Nestled atop the lava rocks of the Kona Coast, our oceanside retreat is just minutes from Kona Coffee farms, a short drive from snorkeling in Kealakekua Bay and Honaunau Bay, and the closest resort to Volcanoes National Park. Embrace island life in our oceanfront pool, at Ho'ola Spa, or via watersports and traditional Hawaiian activities, such as snorkeling in the bay, cultural tours, and hula lessons. Sheraton Fitness adds to the recreation, while Rays on the Bay serves up locally sourced meals. Relax in our 509 welcoming guest rooms styled by Hawaiian designer Sig Zane. The light-filled rooms—most with a private lanai—highlight mountain or ocean views at the same time they present a Sheraton Signature Sleep Experience bed, soothing rainforest shower, and more.

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    AMENITIES

    • Parking
    • Fitness centre
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Internet
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Spa
    • Hot tub
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Playground
    • Pool table
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Childrens programmes
    • Laundry facilities
    • Child pool
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Steam room
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    7.5 Good
    based on 1,507 reviews
    • 9.3 "Excellent pool."
    • 7.8 "Good location."
      8.8 "88% liked the proximity to shopping."
      7.7 "77% appreciated the closeness to the beach."
      8.2 "82% enjoyed the restaurants & bars nearby."
      8.6 "Good access to the airport, said 86%."
    • 7.2 "Good service."
      8.7 "87% found the staff to be very friendly."
      8.8 "88% said the concierge service was amazing."
      10.0 "100% were happy with the shuttle service."
      8.8 "88% found the restaurant service to be one of the best."
    • 5.9 "Average comfort."
      6.3 "Beds were acceptable for 63%."
    • 5.8 "Rooms are ok."
      6.3 "Beds were acceptable for 63%."
      6.1 "Only 61% found the balcony ok."
    • 5.0 "Average cleanliness."
      4.9 "51% said rooms were dirty."
      1.6 "84% said the bathroom was dirty."
    • 4.6 "Value below average."
      2.2 "The price was too high for 78%."
      0.8 "92% said the breakfast was too expensive."
    • 4.6 "Vibe wasn't good."
      1.3 "87% criticized the unstylish hotel."
      4.0 "60% criticized the plain hotel."
    • 4.1 "Bar is not good."
      3.8 "Alcoholic drinks were awful, according to 62%."
    • 3.8 "Breakfast is below average."
      0.8 "92% said the breakfast was too expensive."
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    Overall rating

    7.5 Good
    based on 934 reviews
    • 9.4 "Excellent pool."
    • 7.7 "Good location."
      7.7 "77% appreciated the closeness to the beach."
      8.6 "86% liked the proximity to shopping."
    • 6.6 "Service is ok."
      5.1 "51% said the reception staff was ok."
      6.6 "Only 66% thought the service was professional."
      5.7 "Housekeeping was ok, according to 57%."
    • 5.6 "Average comfort."
      5.9 "Beds were acceptable for 59%."
    • 5.4 "Rooms are ok."
      5.9 "Beds were acceptable for 59%."
      6.1 "Only 61% found the balcony ok."
    • 4.8 "Disappointing food."
      1.7 "The price was too high for 83%."
    • 4.0 "Value below average."
      1.7 "The price was too high for 83%."
      0.6 "94% said the breakfast was too expensive."
    • 4.0 "Bar is not good."
    • 3.9 "Vibe wasn't good."
      1.1 "89% criticized the unstylish hotel."
    • 3.5 "Internet is poor."
      1.0 "90% said the wifi quality was bad."
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    Overall rating

    7.6 Good
    based on 467 reviews
    • 9.5 "Excellent pool."
    • 8.0 "Location is great."
    • 6.8 "Service is ok."
    • 5.2 "Food is average."
    • 5.0 "Rooms are ok."
      6.2 "Beds were acceptable for 62%."
    • 4.9 "Value below average."
      2.6 "The price was too high for 74%."
    • 4.8 "Not very clean."
      4.9 "51% said rooms were dirty."
    • 4.4 "Vibe wasn't good."
      1.2 "88% criticized the unstylish hotel."
    • 3.5 "Breakfast is below average."
    • 3.4 "Internet is poor."
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    Overall rating

    8.1 Excellent
    based on 15 reviews
    • 9.1 "Excellent pool."
    • 7.4 "Good location."
    • 7.0 "Good service."
    • 5.7 "Rooms are ok."
    • 5.0 "Food is average."

    Overall rating

    6.8 Good
    based on 90 reviews
    • 9.2 "Excellent pool."
    • 7.9 "Good amenities."
      7.4 "74% enjoyed the lobby entrance."
    • 7.3 "Good location."
    • 7.0 "Good service."
      8.2 "82% found the staff to be very friendly."
    • 5.8 "Average comfort."
    • 5.7 "Rooms are ok."
    • 4.9 "Vibe wasn't good."
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    Hotel type
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    data provided by TrustYou

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