Overview

Lilianfels Blue Mountains Resort & Spa
Top Luxury Hotel

5-19 Lilianfels Avenue, Katoomba, NSW 2780, Australia
+61 247 801 200

S$ 301+

Overall guest ratings

8.9/10 Excellent
based on 1,369 reviews

Review highlights

  • 8.4
  • 8.4
  • 7.0
  • 6.9

Good to know

  • Nice building
  • Pleasant entrance area
  • Friendly service
  • Friendly atmosphere

Nearby

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    About

    When visiting Katoomba, Lilianfels Blue Mountains Resort & Spa is a great choice to consider. You can grab a bite to eat at the restaurant and visit the spa to be pampered with body wraps or aromatherapy. There's an indoor pool and an outdoor pool, and rooms at this luxurious hotel offer 24-hour room service and flat-screen TVs.

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    AMENITIES

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Indoor pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Pool table
    • Storage available
    • Terrace/Patio
    • Child pool
    • Cable or satellite TV
    • Airport shuttle
    • Business centre
    • Laundry facilities
    • Game room
    • Express check out
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.9 Excellent
    based on 1,369 reviews
    • 8.4 "Vibe was good."
      9.4 "94% enjoyed the friendly atmosphere."
      8.9 "89% said it was a stylish hotel."
      8.0 "80% enjoyed the lobby entrance."
      10.0 "100% thought the hotel was luxurious."
    • 8.4 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
      9.1 "91% said the concierge service was amazing."
      7.5 "Lovely bar service, according to 75%."
    • 8.2 "Location is great."
      8.3 "83% liked the proximity to sightseeing."
    • 8.1 "Amenities are good."
      7.8 "78% thought the building was wonderful."
      9.5 "95% found the grounds to be nice."
      8.0 "80% enjoyed the lobby entrance."
      10.0 "100% loved the outdoor sports facilities."
    • 7.8 "High comfort."
      7.3 "73% said the beds were comfortable."
      8.9 "89% thought rooms were spacious."
      10.0 "100% liked the big bathroom."
    • 7.0 "Good breakfast."
    • 6.9 "Food is average."
      6.9 "Only 69% were satisfied with the menu."
      5.0 "Desserts were ok, said 50%."
      5.0 "Side dishes were satisfying, according to only 50%."
    • 6.1 "Sufficient wellness & sports facilities."
      5.9 "Only 59% thought, the wellness staff was good."
    • 3.5 "Internet is poor."
      1.6 "84% said the wifi quality was bad."
    • 3.4 "Value below average."
      2.1 "The price was too high for 79%."
      2.2 "78% said the breakfast was too expensive."
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    Overall rating

    8.9 Excellent
    based on 1,067 reviews
    • 8.6 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
      7.1 "Lovely bar service, according to 71%."
    • 8.4 "Vibe was good."
      9.2 "92% enjoyed the friendly atmosphere."
      9.0 "90% said it was a stylish hotel."
      7.9 "79% enjoyed the lobby entrance."
      10.0 "100% thought the hotel was luxurious."
    • 8.2 "Location is great."
      8.6 "86% liked the proximity to sightseeing."
    • 8.0 "Amenities are good."
      7.8 "78% thought the building was wonderful."
      7.9 "79% enjoyed the lobby entrance."
      9.3 "93% found the grounds to be nice."
    • 7.1 "Good breakfast."
    • 6.9 "Rooms are ok."
      5.4 "For only 54%, the bathroom was ok."
      5.1 "Only 51% said rooms were clean enough."
      5.1 "Only 51% thought the furniture was functional."
    • 6.9 "Food is average."
      6.9 "Only 69% were satisfied with the menu."
    • 4.9 "Not very clean."
    • 3.4 "Value below average."
      2.1 "The price was too high for 79%."
      2.4 "76% said the breakfast was too expensive."
    • 3.1 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
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    Overall rating

    9.0 Excellent
    based on 246 reviews
    • 8.5 "Location is great."
    • 8.4 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
    • 8.1 "Vibe was good."
      9.5 "95% enjoyed the friendly atmosphere."
      8.7 "87% said it was a stylish hotel."
      7.7 "77% enjoyed the lobby entrance."
    • 7.8 "Good amenities."
      7.3 "73% thought the building was wonderful."
      9.6 "96% found the grounds to be nice."
      7.7 "77% enjoyed the lobby entrance."
    • 7.1 "Nice rooms."
      7.5 "75% said the beds were comfortable."
      8.9 "89% thought rooms were spacious."
    • 6.7 "Breakfast is mediocre."
    • 6.3 "Sufficient wellness & sports facilities."
    • 5.0 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 3.5 "Internet is poor."
      1.6 "84% said the wifi quality was bad."
    • 3.3 "Value below average."
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    Overall rating

    9.1 Excellent
    based on 54 reviews
    • 8.6 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 8.5 "Pool is good."
    • 8.4 "Amenities are good."
      8.1 "81% thought the building was wonderful."
    • 8.3 "Vibe was good."
    • 8.1 "Location is great."
    • 3.7 "Value below average."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Nice building"
    "Pleasant entrance area"
    "Friendly service"
    "Friendly atmosphere"
    data provided by TrustYou

    Recent reviews

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    polite and helpful all the staff
    polite and helpful all the staff
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    staff were very personable
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