Overview

Palais Royale

230 Katoomba Street, Katoomba, NSW, Australia
+61 247 846 300

S$ 140+

Overall guest ratings

8.2/10 Excellent
based on 955 reviews

Review highlights

  • 9.8
  • 8.9
  • 6.5
  • 6.1

Good to know

  • Spacious rooms
  • Nice building
  • Friendly atmosphere
  • Friendly service

Nearby

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    About

    Located near a train station, Palais Royale is a great choice for a stay in Katoomba. You can indulge in massages or body treatments, then grab a bite to eat at the coffee shop/café. A bar/lounge and a spa tub are other highlights, and rooms offer LCD TVs and minibars.

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    Hotels.com

    AMENITIES

    • Free Wi-Fi
    • Internet
    • Meeting/Banquet facilities
    • No smoking
    • Air-conditioned
    • Sauna
    • Free parking
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Facilities for disabled guests
    • Concierge service
    • Bar/Lounge
    • Express check out
    • Pets not allowed
    • Free long-term parking
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    based on 955 reviews
    • 9.8 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "Great parking, according to 100%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to sightseeing."
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
    • 7.7 "Good vibe."
      9.0 "90% enjoyed the friendly atmosphere."
      8.5 "85% said it was a stylish hotel."
      9.1 "91% enjoyed the lobby entrance."
    • 7.5 "Good amenities."
      7.3 "73% thought the building was wonderful."
      9.1 "91% enjoyed the lobby entrance."
      7.4 "74% thought the architecture was beautiful."
    • 6.6 "Breakfast is mediocre."
    • 6.5 "Average value."
    • 6.1 "Internet is average."
    • 5.5 "Rooms are ok."
      5.2 "Beds were acceptable for 52%."
      6.8 "68% said the view was so-so."
    • 3.4 "Wellness & sports facilities were not very nice."
      3.6 "64% were unhappy with the sauna."
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    Overall rating

    7.9 Good
    based on 515 reviews
    • 9.9 "Terrific location."
      10.0 "Great parking, according to 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      8.7 "87% thought the service was very professional."
    • 7.4 "Good vibe."
      8.9 "89% enjoyed the friendly atmosphere."
      8.4 "84% said it was a stylish hotel."
      9.0 "90% enjoyed the lobby entrance."
    • 7.0 "Good amenities."
      7.1 "71% thought the architecture was beautiful."
      9.0 "90% enjoyed the lobby entrance."
    • 6.9 "Breakfast is mediocre."
    • 6.5 "Average value."
    • 5.9 "Internet is average."
    • 4.9 "Rooms are not good."
      1.0 "90% thought they were poorly maintained."
      4.2 "58% said the bathroom was dirty."
      2.3 "77% found problems with the furniture."
      4.2 "58% had problems with the shower."
      1.3 "Air conditioning was criticized by 87%."
    • 3.5 "Wellness & sports facilities were not very nice."
      3.7 "63% were unhappy with the sauna."
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    Overall rating

    8.2 Excellent
    based on 267 reviews
    • 9.8 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
    • 7.8 "Good vibe."
      9.1 "91% enjoyed the friendly atmosphere."
      8.7 "87% said it was a stylish hotel."
      9.0 "90% enjoyed the lobby entrance."
    • 6.4 "Breakfast is mediocre."
    • 6.0 "Internet is average."
    • 5.7 "Rooms are ok."
      5.2 "Beds were acceptable for 52%."
      7.0 "70% thought rooms were spacious."

    Overall rating

    8.7 Excellent
    based on 171 reviews
    • 9.8 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 7.8 "Good vibe."
      9.1 "91% enjoyed the friendly atmosphere."
      8.4 "84% said it was a stylish hotel."
      9.3 "93% enjoyed the lobby entrance."
    • 7.7 "Good amenities."
      7.6 "76% thought the building was wonderful."
      9.3 "93% enjoyed the lobby entrance."
    • 7.4 "Good cleanliness."
      7.3 "73% said rooms were clean."
    • 6.7 "Breakfast is mediocre."
    • 6.7 "Average value."
    • 6.3 "Rooms are ok."
      5.6 "For only 56%, the bathroom was ok."
      5.2 "Cleanliness of the bathroom was average, said 52%."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Spacious rooms"
    "Nice building"
    "Friendly atmosphere"
    "Friendly service"
    data provided by TrustYou

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