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Four Points by Sheraton Knoxville Cumberland House Hotel

1109 White Avenue, Knoxville, TN 37916, United States
+1 865 971 4663

S$ 195+

Overall guest ratings

8.2/10 Excellent
based on 611 reviews

Review highlights

  • 8.1
  • 7.9
  • 6.3
  • 3.0

Good to know

  • Comfortable beds
  • Friendly service
  • Wonderful sightseeing

Nearby

    show all

    About

    The Best in Town. The Four Points by Sheraton Knoxville Cumberland House Hotel is located in the Fort Sanders Historic District, just steps from the Knoxville Convention Center, World’s Fair Park, and the University of Tennessee. You’ll be within walking distance of many Knoxville attractions, including football games at Neyland Stadium, concerts at Thompson-Boling Arena, and shopping in Market Square. Support the Team. Whether you’re meeting friends for the big game or planning your next big meeting for work, we won’t drop the ball. We’ve got the event space and the comfortable atmosphere you want. Not to mention the personal attention and service we’re known for. Our hotel is consistently ranked in the top tier and has frequently earned the prestigious Tiffany Award for the highest overall guest satisfaction and loyalty. We really are one of the best, plain and simple. Make sure to plan a stop by the hotel and enjoy some real hospitality and comfort. The smiles are genuine, and so is our commitment to great service. Uncomplicated Dining. How’s this for uncomplicated: everything is good at MK’s. Sit down for a cold beer at the bar or a full meal in the restaurant. You’re in for a tasty treat here, where the friendly service mirrors the genuine Southern charm.

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    Starwood Hotels

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Concierge service
    • Laundry facilities
    • Bar/Lounge
    • Cable or satellite TV
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    based on 611 reviews
    • 8.1 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "Easily accessible by car, said 100%."
    • 7.9 "Good service."
      8.8 "88% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      7.5 "Management was excellent, said 75%."
      10.0 "Housekeeping was great, according to 100%."
    • 6.3 "Rooms are ok."
      5.6 "Only 56% said rooms were big enough."
    • 5.6 "Food is average."
      6.3 "Only 63% were satisfied with the menu."
    • 3.0 "Awful breakfast."
      4.4 "56% said the breakfast was too expensive."

    Overall rating

    7.9 Good
    based on 219 reviews
    • 8.3 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
    • 7.6 "Good service."
      8.8 "88% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
      8.4 "84% thought the service was very professional."
    • 6.8 "Average comfort."
    • 6.2 "Rooms are ok."
      6.9 "Only 69% said rooms were clean enough."

    Overall rating

    8.3 Excellent
    based on 262 reviews
    • 8.0 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 7.8 "Good location."
      10.0 "City centre within easy reach, said 100%."
    • 6.6 "Average comfort."
      5.6 "Only 56% said rooms were big enough."
      6.7 "For only 67%, the noise level was all right."
    • 6.6 "Average value."
    • 6.3 "Rooms are ok."
      5.6 "Only 56% said rooms were big enough."
    • 2.6 "Awful breakfast."

    Overall rating

    8.0 Good
    based on 97 reviews
    • 8.1 "Location is great."
    • 7.5 "Good cleanliness."
    • 7.0 "Good service."
      8.5 "85% found the staff to be very friendly."
    • 6.8 "Average comfort."
    • 6.3 "Rooms are ok."

    Overall rating

    8.8 Excellent
    based on 30 reviews
    • 8.2 "Location is great."
    • 8.1 "Great service."
    • 7.0 "High comfort."
    • 6.5 "Rooms are ok."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    "Friendly service"
    "Wonderful sightseeing"
    data provided by TrustYou

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