Overview

Novotel Krakow City West

Armii Krajowej 11, 30-150 Krakow, Malopolskie, Poland
+48 126 226 400

S$ 61+

Overall guest ratings

8.4/10 Excellent
based on 927 reviews

Review highlights

  • 10.0
  • 9.4
  • 9.0
  • 6.6

Good to know

  • Clean rooms
  • Professional service

Nearby

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    About

    The 4-star Novotel Krakow City West hotel will surprise you with its modern interior, cozy bar, library and colorful zone for children. Spacious rooms measuring 323 sq. ft. (30 m²), warm colors and super-fast WIFI guarantee a comfortable rest as well as ideal conditions for work. At Novotel, we care for your well-being: time spent in the Novo2 Lounge Bar with live music will be the perfect end to a day full of unforgettable experiences.

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    AMENITIES

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Casino
    • Game room
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • ATM on-site
    • Childrens programmes
    • Laundry facilities
    • Cable or satellite TV
    • Free Internet
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    based on 893 reviews
    • 10.0 "Incredible bar."
    • 9.4 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
      8.8 "88% said the reception staff was great."
      10.0 "100% were happy with the shuttle service."
    • 9.0 "Perfectly clean."
      9.0 "90% said rooms were clean."
      10.0 "100% thought it was clean."
    • 8.4 "Breakfast is good."
    • 7.9 "Internet works."
      10.0 "100% thought it was a great value."
    • 6.6 "Location is acceptable."
      6.0 "Only 60% were satisfied with the proximity to sightseeing."
    • 4.9 "Pool is below average."
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    Overall rating

    8.2 Excellent
    based on 464 reviews
    • 9.3 "World class service."
      9.5 "95% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
      8.7 "87% said the reception staff was great."
      10.0 "100% were happy with the shuttle service."
    • 8.0 "Breakfast is good."
    • 7.7 "Internet works."
    • 7.1 "Nice rooms."
      9.2 "92% thought rooms were spacious."
      9.1 "91% said rooms were clean."
      7.5 "75% appreciated the modern rooms."
    • 6.6 "Average value."
    • 6.4 "Location is acceptable."
    • 4.7 "Pool is below average."
    • 4.4 "Wellness & sports facilities were not very nice."
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    Overall rating

    8.5 Excellent
    based on 285 reviews
    • 9.6 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
    • 8.6 "Breakfast is good."
    • 8.0 "Comfort level is high."
      9.4 "94% thought rooms were spacious."
    • 7.1 "Nice rooms."
      8.6 "86% said rooms were clean."
      9.4 "94% thought rooms were spacious."
    • 6.9 "Average value."
    • 6.4 "Location is acceptable."
    • 5.2 "Pool is mediocre."
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    Overall rating

    7.7 Good
    based on 17 reviews
    • 9.3 "World class service."
    • 7.4 "Tasty food."
    • 6.2 "Location is acceptable."

    Overall rating

    8.2 Excellent
    based on 125 reviews
    • 9.4 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 8.7 "Generally very clean."
      8.9 "89% said rooms were clean."
    • 8.1 "Breakfast is good."
    • 7.8 "High comfort."
      9.0 "90% thought rooms were spacious."
    • 7.3 "Tasty food."
    • 6.9 "Location is acceptable."
    • 4.7 "Pool is below average."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Clean rooms"
    "Professional service"
    data provided by TrustYou

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